Computer technician Work, Jobs in Flamstead, Hrt (with Salaries)

Business Support Technician
Vision Voice —London
- Computer networking
- Computer skills
- Communication skills
3h
Electrical Technician LV AP
Equans —Welwyn Garden City
- Full-time
- Computer literacy
- Travel
- Computer skills
Operations Manager, Data Centres
NAB-Jones Lang LaSalle Services —Slough
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Quick apply
Cable Department Lead
4Wall Entertainment —Hertford
- Overtime
- Quality control
- Travel
- Leadership
Quick apply
Dental Lab Customer Service Associate
Dental Infinity Laboratory Ltd —Loughton
- £25,500 - £34,000 a year
- Part-time
- Computer literacy
- Salesforce
- Computer skills
Quick apply
7d
Workshop Manager - Commercial Vehicle
BYD Europe —Hounslow
- Weekend availability
- Computer literacy
- Maintenance
- Supervising experience
- Annual leave
Advanced Engineer (HGV/PSV Technician Level 3) Days
Transport UK London Bus —London
- £26.44 an hour
- Overtime
- English
- Maths
- Computer skills
- Employee assistance programme
- Life insurance
Quick apply
8d
Senior Project Manager
Otis —London
- Full-time
- Management
- Bachelor's degree
- No degree
PCN First Contact Physiotherapist
The Confederation, Hillingdon CIC —Hillingdon
- £48,000 - £62,000 a year
- BLS Certification
- Master's degree
- Bachelor's degree
Quick apply
5d
Rotational Clinical Pharmacist, Pharmacy
Watford General Hospital —Watford
- £41,957 - £50,387 a year
- Full-time
- Computer literacy
- Patient care
- Computer skills
7d
Band 7 Specialist Support Pharmacist – Surgery and Critical Care
The Princess Alexandra Hospital NHS Trust —Harlow
- £49,387 - £56,515 a year
- Holidays
- Management
- Research
- Databases
12d
Rotational Pharmacist - Band 7
The Princess Alexandra Hospital NHS Trust —Harlow
- £49,387 - £56,515 a year
- Weekend availability
- Management
- Teaching
12d
Tester / Test Technician
Gemini Rail Services —Milton Keynes
- Full-time
- Schematics
- Computer literacy
- Quality control
Quick apply

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Electrical Technician LV AP
Equans —Welwyn Garden City
NVQ level 3 electrical installations, level 3 installation electrical and maintenance apprenticeship. Driver’s license and ability to travel to sites.
M&E Technician
Equans —London
We combine multiple technologies to meet our customers’ specific needs, and provide design, build, operate and maintenance services.

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Business Support Technician

Vision Voice
London

Apply Now

Job details

3 hours ago

Qualifications

Technical troubleshooting
Client engagement
VoIP
Computer networking
Computer skills
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills
Help desk

Full job description

Position Summary

The position of VisionVoice Business Support Technician requires someone who can deliver excellent technical support both to current clients and ones who are new to the company. Given that retaining an existing client is easier than marketing and onboarding a new client, attention must be paid to current customers in order to retain their loyalty to our brand.

The ideal person for this role is one who feels strongly that customer service is where the rubber meets the road for any business. When not taking care of clients, they leave. Companies cannot survive losing new customers who exit almost as soon as they get on the books. Therefore, our support team must be enthusiastic about providing a high level of service at all times to ensure customers are entirely happy with our brand and what we offer.

Essential Duties and Responsibilities

It’s necessary to become knowledgeable about what we offer as a company. This provides the backbone to any service we provide. From there, creating strong lines of communication with each client is necessary to discover what their business needs are? Through this approach, it’s possible to understand not only what their current issues are but also to appreciate the situation from their perspective (not just our own).

The essential duties are included in this list, which is not exhaustive:

Effective communication with all clients
Run through troubleshooting to discover what issues are happening
Use software tools provided by the company to assist in diagnosing the issue and confirming its resolution
Using the software provided to bring support tasks to their completion
Provide, restore and resolve hardware issues
Spot and officially note flaws or bugs and add requests for feature additions or improvements to help improve our product(s)
Update the knowledge-base to provide better answers for clients
Complete ad hoc tasks as requested
Minimum Qualifications (Knowledge, Skills, and Abilities)

The minimum qualifications required in the role:
A reasonable appreciation for voice over IP technology (RTP, NAT, and SIP)
A reasonable appreciation of technology, ideas, and technology relating to computers, internet usage, and networks
Ability to solve problems
Effective multi-tasking and deciding which tasks should have greater importance. Being accountable for (support) tasks assigned and completing them
Working comfortably within a team and to receive instructions from a supervisor or the management team
A positive person who’s also a team player
Effective both in conversations and in written form along with developing excellent customer service relationships through being a strong communication on the phone or in person
A solid understanding of how connections to and over the internet work, the different types or commonalities, popular network routers on the market and how they are correctly set up
Have worked with Metaswitch
An understanding of SimpleWan and Edgewater routers and how they are to be set up correctly
Have worked with and understand signalling using SIP
Have worked in a VoIP environment or a as Tier Two or higher support personnel
Physical Demands and Work Environment

The demands of the role from a physical standpoint reflect the duties that need to be performed as outlined above. Adjustments may be delivered to permit people with one or more disabilities to carry out the tasks. It should be noted that this role requires employees to sit for periods of time, speak, listen, and actively use their fingers and hands. Vision-wise, it’s also necessary to focus on close up or at a distance or switch between them as needed. The decibels in the work environment are usually modest or minimal. VisionVoice, like other companies, believes in equal opportunities for all employees and complies with the applicable employment laws relating to this requirement.

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Refine Your Search

computer technician jobs in flamstead, hrt

Business Support Technician

Electrical Technician LV AP

Operations Manager, Data Centres

Cable Department Lead

Dental Lab Customer Service Associate

Workshop Manager - Commercial Vehicle

Advanced Engineer (HGV/PSV Technician Level 3) Days

Senior Project Manager

PCN First Contact Physiotherapist

Rotational Clinical Pharmacist, Pharmacy

Band 7 Specialist Support Pharmacist – Surgery and Critical Care

Rotational Pharmacist - Band 7

Tester / Test Technician

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