Technical analyst Work, Jobs in Hillsborough, Dow (with Salaries)

Application Support Analyst
BizTech Software Ltd —Belfast
- From £13.20 an hour
- Weekend availability
- English
- SQL
- In-person
- Health & wellbeing programme
- Flexible schedule
Quick apply
7d
IT Service Desk Analyst
Pilgrim's Europe —Craigavon
- Full-time
- Communication skills
Quick apply
Full Stack Developer - Analyst
Citi —Belfast
- Full-time
- Hybrid work
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Business Analyst
TP ICAP —Belfast
- Full-time
- Master's degree
- Analysis skills
- No degree
7d
Markets Operations Intermediate Analyst
Citi —Belfast
- Full-time
- Hybrid work
- Analytics
- Employee assistance programme
- Employee discount
Program & Data Analyst, Markets Data & Analytics Solutions, Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Data analysis skills
- No degree
8h
IT Analyst (Ulster University Placement Student)
Herbert Smith Freehills —Belfast
- Full-time
- Remote
13d
UX Designer, Manager - Financial Services - Deloitte Digital
Deloitte —Belfast
- Hybrid work
- Financial services
Reconciliation and Proofing Senior Analyst
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Data analysis skills
- Analysis skills
- Employee assistance programme
- Employee discount
Quality Assurance Analyst - Pensions
Isio Group —Belfast
- Full-time
- Communication skills
- Analytics
ASPIRE Global Service Centre – Service Desk L1/L2 Team Leader (Belfast)
Version 1 —Belfast
- £700 - £800 a day
- Weekend availability
- Computer Science
- AWS
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
5d
IT Helpdesk Analyst Tier 1
Wellington IT —Belfast
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Communication skills
- Annual leave
- Flexible schedule
KYC / CDD Operations Analyst â€“ Anti-Money Laundering
Bank of America —Belfast
- Full-time
Citi Developer Concierge – Application Support Technical Specialist - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
20h
Data/AI Engineer, Engineering AI & Data, AI & Data Solutions
Deloitte —Belfast
- Hybrid work
- Analysis skills
- Machine learning
- Agile
Support Analyst - IS Business Services
Henderson Group —Newtownabbey
- Full-time
- Analysis skills
- Communication skills
- School
- Employee assistance programme
- Employee discount
6d
Analyst Manager
National Crime Agency —Belfast
- £4,379 - £57,687 a year
- Part-time
- Hybrid work
- Presentation skills
- Team management
- In-person
- Annual leave
Solutions Architect
Camlin Group —Lisburn
- Full-time
- Computer Science
- Software troubleshooting
- Engineering
- Health & wellbeing programme
Quick apply
Senior Lead Connections & Strategy Analyst
SONI —Belfast
- Hybrid work
- Analysis skills
- Presentation skills
- Bachelor's degree
- Free parking
Quick apply
6d
Junior Service Desk Analyst
System C —Belfast
- Full-time
- Communication skills
- Time management

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Application Support Analyst

BizTech Software Ltd
Belfast

Quick apply

Job details

Full-time
From £13.20 an hour
7 days ago

Benefits

Health & wellbeing programme
Company pension
Private medical insurance
Flexible schedule
Life insurance

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
GCSE
SQL querying
English
SQL
Remote access software
Technical support incident logging
Customer support
Customer interaction
Communication skills
Help desk
T-SQL

Full job description

Application Support Analyst

About Biztech Software

Biztech Software is a rapidly growing software house, which focuses on software solutions for Bookmakers. We have built a best in class EPOS solution for betting shops, and have supplemented this with a number of other products that enhance the customer’s experience in these shops. We are continually trying to improve our offerings, and add new features to help the Bookmaker.

About the Role:

We are looking for a talented individual who is keen to deliver excellence in IT support services. The role itself will involve troubleshooting and resolving third line incidents and problems whilst maintaining a high level of customer care to ensure all our customers’ needs are met. You will need to efficiently log and update call records using the call management system.

Duties and Responsibilities

· To provide Technical support to customers via the Telephone, email and Instant Messaging

· Running T-SQL scripts and monitoring databases

· Provide Training and Support to customers via remote desktop

· Strong understanding of support incident resolution, identifying call urgency and customer communications during fault resolution

· Excellent interpersonal and customer care skills, excellent communicator, team player and extremely customer focused

· The ability to explain IT issues in simple terms for non technical staff

Requirements:

Essential

· Educated to A level with ICT

· Excellent written and spoken English

· Availability to work evenings and weekends. Our helpdesk is open from 7am to 10pm Monday - Sundays

· Experience in working in a customer service IT environment

· Experience in dealing with customers face to face and by telephone

· Excellent problem solving and decision-making skills

· Good communication skills

Desirable

· Knowledge of the betting industry

· HND in an IT related specification

· SQL experience

What's in it for you?

● Salary: £13.20 per hour

● Flexible working hours

● Relaxed atmosphere / dress code

● Frequent team outings

● Pension Scheme

● Private medical cover

● Life Cover

Location

Biztech are based in a newly built office in the centre of Belfast, the office is a 2 minute walk from the Cathedral quarter and less 10 minutes from both Grand Central Station and Lanyon Place train station.

Job Type: Full-time

Pay: From £13.20 per hour

Benefits:

Company pension
Health & wellbeing programme
Life insurance
Private medical insurance

Education:

GCSE or equivalent (required)

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical analyst jobs in hillsborough, dow

Application Support Analyst

IT Service Desk Analyst

Full Stack Developer - Analyst

Business Analyst

Markets Operations Intermediate Analyst

Program & Data Analyst, Markets Data & Analytics Solutions, Assistant Vice President

IT Analyst (Ulster University Placement Student)

UX Designer, Manager - Financial Services - Deloitte Digital

Reconciliation and Proofing Senior Analyst

Quality Assurance Analyst - Pensions

ASPIRE Global Service Centre – Service Desk L1/L2 Team Leader (Belfast)

IT Helpdesk Analyst Tier 1

KYC / CDD Operations Analyst â€“ Anti-Money Laundering

Citi Developer Concierge – Application Support Technical Specialist - Assistant Vice President

Data/AI Engineer, Engineering AI & Data, AI & Data Solutions

Support Analyst - IS Business Services

Analyst Manager

Solutions Architect

Senior Lead Connections & Strategy Analyst

Junior Service Desk Analyst

I want to receive the latest job alerts for technical analyst in hillsborough, dow

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