Technical support analyst Work, Jobs in Sidcup, Gtl (with Salaries)

Retail IT Analyst
Michael Kors —London
- £40,000 - £50,000 a year
- Full-time
- Continuous improvement
- Travel
- POS
Application Support Analyst | Energy Trading Operations
Marex —London
- Full-time
- Bachelor's degree
- Organisational skills
- Communication skills
Quick apply
3rd Line Support Analyst
Fluidone —Chessington
- £35,000 - £40,000 a year
- Employee assistance programme
Quick apply
Service Desk Analyst
Synapri —London
- DevOps
- Continuous improvement
- Agile
Service & Operations Analyst
Bank of England —London
- £28,640 - £32,220 a year
- Full-time
- Communication skills
- Annual leave
2d
Technology Operations Analyst
Starling —London
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
Level 3 Support Analyst - AI Specialist
Anaplan —London
- Engineering
- English
- Master's degree
Quick apply
IS Service Analyst
NSPCC —London
- Organisational skills
Trading Systems Support Analyst
Tower Research Capital —London
- Hybrid work
- English
- Databases
- Computer networking
- Annual leave
Quick apply
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —London
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
Financial Markets Infrastructure Services - Technical Analyst
Standard Chartered —London
- Computer Science
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Windows
IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Computer networking
- Agile
Service Desk Analyst: On Client Site in Watford
Codestone —London
- In-person
Senior Service Desk Analyst
Goaco —Dartford
- Full-time
- Continuous improvement
- Travel
- Mentoring
2d
Technology Service Desk Analyst
Mountain Warehouse —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Onsite Senior Technical Analyst, IT Infrastructure Services
Deloitte —London
- Hybrid work
- Microsoft Office
- In-person
- Communication skills
Fraud and Application Support Analyst - 18 month Fixed Term Contract
Cubic Corporation —Salfords
- Full-time
- Microsoft Word
- Bachelor's degree
- No degree
Senior IT Service Desk Analyst
Realty Income Corporation —London
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Senior Data Analyst (L4) Apprenticeship Trainer
QA —London
- Azure
- Computer Science
- Research
- Annual leave
- Employee assistance programme

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Retail IT Analyst

Michael Kors -
London

Apply Now

Job details

Full-time
£40,000 - £50,000 a year

Qualifications

Stakeholder collaboration
Stakeholder liaison
Incident queue management
IT service management
Internal department liaison
Continuous improvement
IT support
POS
Organisational skills
IT incident logging
Business requirements
Communication skills
Project progress tracking
Analytics

Full job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

—

Job Title: Retail IT Analyst

Location: London
Travel: Occasional travel to EMEA retail stores required

We have an exciting opportunity at Michael Kors for a Retail IT Analyst based in our London Office :

Role Overview

We are seeking a Retail IT Analyst with strong coordination skills to support and enhance our retail technology landscape. This role sits at the intersection of IT operations and business engagement, ensuring smooth day-to-day running of retail systems while supporting major transformation initiatives to BAU tasks.

You will work closely with business and IT stakeholders to manage BAU activities, incidents, and continuous improvements across retail stores.

Key Responsibilities

Retail Technology Support

Provide analytical and operational support for the retail technology stack, including:
- Front of House systems: POS, payments, printers, scanners, peripherals
- Back of House systems: store servers, networking, inventory, and operational applications
Act as a key point of contact for store technology issues, coordinating investigation and resolution with internal IT teams and external vendors

Project & Change Coordination

Work closely with the PMO to support delivery of major retail IT projects, including new store openings, system upgrades, and rollouts
Coordinate project activities across business, IT, and third-party suppliers to ensure milestones are met
Support testing, deployment, and hypercare activities during project implementations

Business-as-Usual (BAU) Operations

Coordinate BAU tasks, incidents, and service requests related to retail systems
Facilitate communication between stores, business teams, and IT support functions
Ensure issues are logged, tracked, prioritised, and resolved in line with agreed SLAs

Stakeholder Management

Build strong working relationships with retail operations, finance, supply chain, and IT teams
Act as a trusted liaison between business users and technical teams, translating business needs into clear technical requirements

Continuous Improvement

Identify opportunities to improve system stability, support processes, and user experience in stores
Support standardisation and best practices across EMEA retail locations

Skills & Experience

Essential

Experience with retail technology stacks, including POS, payments, printers, scanners, and store back-office systems
Exposure to retail environments and store operations
Experience supporting or coordinating technology projects

Desirable

Experience in an IT analyst, retail IT, or technology support role
Strong coordination and organisational skills, with the ability to manage multiple workstreams simultaneously
Experience working with cross-functional teams including PMO, business stakeholders, and IT delivery teams
Excellent communication skills, both written and verbal

—

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [email protected].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range:

40,000.00 - 50,000.00 GBP

Apply Now

Refine Your Search

technical support analyst jobs in sidcup, gtl

Retail IT Analyst

Application Support Analyst | Energy Trading Operations

3rd Line Support Analyst

Service Desk Analyst

Service & Operations Analyst

Technology Operations Analyst

Level 3 Support Analyst - AI Specialist

IS Service Analyst

Trading Systems Support Analyst

Service Desk Analyst - Shared Services

Financial Markets Infrastructure Services - Technical Analyst

Service Desk Analyst

IT Support Analyst – Client Services & Monitoring

Service Desk Analyst: On Client Site in Watford

Senior Service Desk Analyst

Technology Service Desk Analyst

Onsite Senior Technical Analyst, IT Infrastructure Services

Fraud and Application Support Analyst - 18 month Fixed Term Contract

Senior IT Service Desk Analyst

Senior Data Analyst (L4) Apprenticeship Trainer

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