Technical support engineer Work, Jobs in Roding (with Salaries)

Technical Services Engineer
Dr. Martens —London
- Full-time
- Hybrid work
- Bar
- Organisational skills
- Communication skills
- Annual leave
Quick apply
17h
System Support Engineer
Hitachi Rail —London
- Full-time
- Presentation skills
- In-person
Technical Support Engineer - Digital Customer Success
Grundfos —Tadworth
- Engineering
- Electrical Engineering
- Communication skills
- Annual leave
- Flexible schedule
14d
Microsoft Platform Support Engineer| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- SharePoint
Premium Support Engineer (London)
Replit —London
- Full-time
- Hybrid work
- AI
- Communication skills
- Life insurance
Senior Designated Support Engineer
DDN —London
- Full-time
- Remote
- Travel
- Mentoring
- Linux
Quick apply
14d
Infrastructure Support Engineer
Wavex Technology Ltd —London
- Up to £38,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Training & development
Quick apply
Onsite Engineer - London
Cloudbox —London
- Full-time
- SharePoint
- In-person
- Communication skills
- Employee discount
- Life insurance
Quick apply
Energy Storage Technical Support Engineer-UK
BYD Europe —Hounslow
- Full-time
- Hybrid work
- Engineering
- Electrical Engineering
- Communication skills
2nd Line Engineer
ME+EM —London
- Full-time
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Systems Engineer
Atlas Technica —London
- Full-time
- Google Suite
- SharePoint
- In-person
Quick apply
1d
Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Annual leave
Quick apply
Tier 2 Customer Support Engineer
Leonardo S.p.A. —London
- Full-time
- Hybrid work
- Azure
- Maintenance
- Microsoft Office
Energy Storage Technical Support Engineer
BYD Europe —Hounslow
- Overtime
- Word processing
- Computer literacy
- In-person
TECHNICAL SUPPORT AND AUDIO/VISUAL ENGINEER
Tekuchi —London
- £30,000 - £40,000 a year
- Maintenance
- Linux
- In-person
Senior Infrastructure & Support Engineer
Tropic Skincare —Croydon
- £45,000 - £50,000 a year
- Hybrid work
- Continuous improvement
- Mentoring
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Engineer
Digital Realty —London
- Full-time
- HVAC
- Mentoring
- Organisational skills
Middleware Support Engineer| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- APIs
Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology
Amazon UK Services Ltd. —London
- Full-time
- PMP
- Analysis skills
- Travel
L2/L3 Support Engineer| Project & Resource Management COTS| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- Communication skills

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Technical Services Engineer

Dr. Martens -
London

Quick apply

Job details

Full-time
17 hours ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Jira
Technical troubleshooting
Desktop support
Software deployment
Incident queue management
Ticket management
Microsoft Exchange
Service restoration
Confluence
Organisational skills
ServiceNow
Customer support
Root cause analysis
Communication skills
Intune

Full job description

Competitive + Benefits

Dr. Martens is more than a brand - it’s a global icon with over 60 years of attitude,heritage,and cultural impact. We’re a thriving,values‑driven business powered by diverse thinkers,bold doers,and people who bring their whole selves to work. If you’re ready to make your mark,you’re in the right place.

At DM,our values guide everything we do:Be Yourself,Act Courageously,Show You Care. They’re not just words - they’re how we turn passion into progress.

WHERE YOU SIT

As our Technical Services Engineer,you’ll be part of the IT team working closely with brilliant people across the business and reporting into Head of Technology Operations. You’ll be right at the heart of fast‑moving projects that shape how we show up for our consumers - today and tomorrow.

WHERE YOU CONTRIBUTE

You will be responsible for providing a professional,high-quality service whilst supporting 2nd Line queries via the Tech Bar. As you will be our 2nd Line support,you will need to have excellent customer service skills as you will be the face of IT and for some users,the first time they would have spoken to IT at Dr. Martens.

The role involves answering,logging,triaging and effectively resolving tickets where possible or escalating to the relevant team where necessary. Whilst also supporting the business with more technical issues,you may also be involved in some exciting projects. So good organisational skills and attention to detail is a must. Traveling to other UK locations will also be required at times. You’ll be confident thinking on your feet,showing initiative and independence.

CORE ACCOUNTABILITIES

As our Technical Services Engineer,you will be responsible for:

Providing high-quality technical support to Group Offices,Factories,Distribution Centres and Retail Stores,diagnosing and resolving hardware,software and IT service issues promptly.
Managing reactive and proactive IT support,investigating complex technical issues,identifying root causes and implementing effective solutions to minimise disruption to users and business operations.
Supporting offices,events and technology infrastructure,including Town Halls and events,as well as assisting with the planning,deployment and implementation of hardware and software for existing and new locations.
Managing third-party suppliers and service partners,working closely with external providers to maintain strong service levels and ensure technical issues are resolved efficiently.
Supporting the wider Global IT function and continuous improvement,creating training materials,sharing knowledge and contributing to IT projects and initiatives that support business growth and technological development.

KEY SKILLS & CAPABILITIES

Put simply,the key things we’re looking for are:

Strong technical support experience,with 3+ years in a corporate IT environment and solid knowledge of ITIL principles,desktop support and troubleshooting across hardware and software.
Strong technical systems knowledge,including Windows 11,macOS,Microsoft 365,Meraki,Active Directory,Exchange,D365,Intune and Jamf,with familiarity across ITSM tools such as ServiceNow,Jira and Confluence.
Excellent problem-solving and troubleshooting skills,able to diagnose complex technical issues,identify practical solutions and take a proactive approach to preventing recurring problems.
Strong communication and customer service skills,with the ability to explain technical concepts clearly to non-technical users and provide a consistently high standard of support.
Organised,adaptable and collaborative,able to prioritise workloads under pressure,support multiple stakeholders and locations,and stay curious and willing to learn new technologies,including AV equipment.

WHAT’S IN IT FOR YOU?

Hybrid working
Welcome free pair of Docs
‘Buy as you Earn’ Share scheme
65% off all Docs
50% off Accessories
Pension Scheme through Aviva
Life Assurance
25 Days Annual Leave + Bank Holidays
Private healthcare
2 paid volunteer days per year

READY TO FILL YOUR BOOTS?

If you’re excited to own your impact,shape the future of an iconic brand,and grow your career in a place that champions individuality - we’d love to hear from you.

Application closing date:Wednesday 26th of August 2026

At Dr. Martens,we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications,regardless of race,colour,religion,gender,gender identity or expression,sexual orientation,national origin,genetics,age,veteran status,or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community.

Quick apply

Refine Your Search

technical support engineer jobs in roding

Technical Services Engineer

System Support Engineer

Technical Support Engineer - Digital Customer Success

Microsoft Platform Support Engineer| Stevenage, UK

Premium Support Engineer (London)

Senior Designated Support Engineer

Infrastructure Support Engineer

Onsite Engineer - London

Energy Storage Technical Support Engineer-UK

2nd Line Engineer

Systems Engineer

Service Desk Engineer [Desk & Field]

Tier 2 Customer Support Engineer

Energy Storage Technical Support Engineer

TECHNICAL SUPPORT AND AUDIO/VISUAL ENGINEER

Senior Infrastructure & Support Engineer

Customer Service Engineer

Middleware Support Engineer| Stevenage, UK

Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology

L2/L3 Support Engineer| Project & Resource Management COTS| Stevenage, UK

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