Communities programme operations coordinator Work, Jobs in Ware (with Salaries)

Property Co-Ordinator
Pinnacle Group —London
- £28,000 a year
- Full-time
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
7h
Registered Manager – Homecare Service
Excelcare Holdings —London
- Up to £70,000 a year
- Full-time
- Team management
- Annual leave
- Referral programme
Quick apply
Care Assistant
Bupa —Brentwood
- £13.10 - £14.10 an hour
- 12 hour shift
- Care plans
- Communication skills
- School
- Employee discount
- Gym membership
Quick apply
Senior Design Manager
United Infrastructure —London
- Full-time
- Travel
- Construction experience
- Leadership
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Site Agent
Gallifordtry —London
- Full-time
- Microsoft Office
- Team management
- Quality control
- Employee assistance programme
- Employee discount
Technical Manager
Taylor Wimpey —Kings Langley
- Management
- Communication skills
- Annual leave
- Employee discount
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Property Co-Ordinator

Pinnacle Group -
London

Quick apply

Job details

Full-time
£28,000 a year
7 hours ago

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Car scheme
Sick pay

Qualifications

Case record updates
Organisational skills
Customer support
Customer interaction
Delegation
Property management

Full job description

Job Introduction

Pinnacle Group are looking to recruit a Property Coordinator to aid in the smooth operation of our property management services. This position involves managing site mailboxes, responding to housing management enquiries, and delegating more complex issues to Property Managers. The role also includes working on the client portal to allocate cases and repairs, handling invoices, sending complaint acknowledgements, and overseeing the mutual exchange process alongside Property Managers.

This is a full time, remote role with the working hours of 9am - 5.30pm Monday - Friday.

The Homes team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Lead and manage the administration of the client's customer portal and site mailboxes. Responding to housing management queries and allocating cases to the Property Managers and Income Team where applicable. Ensuring high quality responses are provided to Customers and the clients systems are kept fully updated.
Manage the incoming repair cases logged on the system. Lead on the review of cases and raising of repairs for the rented properties, alongside the Property Managers.
Support with providing data for clients KPI reports and other reports as stipulated in the contract or requested by client.
Send complaint acknowledgements and assign them to Property Managers
Communicate clearly and effectively with residents, managing the digital customer contact.

Key requirements:

Excellent administrative skills
Ability to meet deadlines with strong organisational skills
Experience in Affordable Housing
Microsoft efficient

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans
Company Car/Car Allowance
Electric Vehicle Scheme

Quick apply

Refine Your Search

communities programme operations coordinator jobs in ware

Property Co-Ordinator

Registered Manager – Homecare Service

Care Assistant

Senior Design Manager

Site Agent

Technical Manager

Other jobs to consider

I want to receive the latest job alerts for communities programme operations coordinator in ware

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