Network engineer Work, Jobs in Doagh, Ant (with Salaries)

Product Support Engineer
Mitie —Craigavon
- £41,097 a year
- 12 hour shift
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Employee discount
2d
Senior Geotechnical Engineer
AECOM —Belfast
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
Senior Electrical Engineer - Water
Stantec —Belfast
- Annual leave
Sr. Escalation Engineer - Client Services
Thales —Belfast
- Weekend availability
- Computer Science
- Engineering
- Databases
- Annual leave
- Employee discount
12d
Senior Staff Software Engineer
Bazaarvoice —Belfast
- Full-time
- Hybrid work
- Computer Science
- Java
- AWS
Quick apply
Senior Development Test Systems Engineer
Thales —Belfast
- Full-time
- Engineering
- Continuous improvement
- Quality control
- Annual leave
- Employee assistance programme
5d
Applications Support Technical Lead Analyst - Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
Head of Hardware
Angoka —Belfast
- Full-time
- Team management
- Leadership
Senior / Principal Civil 3D Modeller
AECOM —Belfast
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Master's degree
Lead Senior Civil Engineer
Amey Ltd —Belfast
- Full-time
- Civil engineering
- Annual leave
- Flexible schedule
Quick apply
Senior Civil Engineer
Amey Ltd —Belfast
- Full-time
- Civil engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Flexible schedule
Quick apply
Senior Specialist - Architecture
LTM —Belfast
- Internship
- Communication skills
Quick apply
Join AECOM's Growing Ground Engineering Team!
AECOM —Belfast
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Senior Environmental Test Engineer
Thales —Belfast
- Overtime
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
5d
Principal Clean Water Modeller
AECOM —Belfast
- Full-time
- Hybrid work
- Engineering
- Mentoring
Senior Civil Engineer - Water
Stantec —Belfast
- Civil engineering
Senior Front-End Web Developer (AVP)
Citi —Belfast
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Annual leave
- Employee assistance programme
1h
Senior Civil Engineer - Water & Flooding
Amey Ltd —Belfast
- Part-time
- Master's degree
- Analysis skills
- Presentation skills
- Annual leave
Quick apply
Futures e-Trading Technology - Client Services VP Technology Lead
Citi —Belfast
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Banking
- Annual leave
- Employee assistance programme
Senior Engineer - Active travel and Sustainable Transport
AECOM —Belfast
- Full-time
- Hybrid work
- Mentoring
- In-person

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Product Support Engineer

Mitie -
Craigavon

Apply Now

Job details

Permanent
£41,097 a year
2 days ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
CCTV
IP networking
Computer skills
Customer support
Communication skills
Remote diagnostics
Help desk

Full job description

MiTec, 1st Floor, Unit 9 Silverwood Business Park, 70 Silverwood Road, Lurgan, Craigavon, County Armagh, BT66 6SY, UK, Craigavon, Lurgan, United Kingdom
Salary: £41,097 per annum
Shift Pattern: Full time. Please note this is a 24/7, 365 role, for 42 hours per week. You will be working 12-hour shifts, Normally 2 weeks of days (7am-7pm) followed by 2 weeks of nights (7pm-7am)
The rolling pattern consists of Week 1 - Four shifts (Monday, Tuesday, Saturday & Sunday) Week 2 - Three shifts (Wednesday, Thursday, Friday)
100% office based
What is in it for you?
A competitive salary
A friendly and supportive team
Training, career development & progression
Overtime opportunities
A great selection of benefits incl. Access to on-line GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.
Free on-site parking

Key Purpose of the Job:
Working alongside the Customer Services and Scheduling departments to provide customer and engineering support in a timely and efficient manner. Reducing the amount of calls passed to field-based engineers by use of remote diagnostic tools and phone advice for security related product calls.

Key Job Responsibilities:
To provide technical support to end users and engineers both internally and externally.
To ensure prompt and accurate information is scheduled.
To prioritise workload and meet contractual deadlines.
To answer customer telephone calls ensuring internal customer service standards are met.
Any other reasonable requests from the line supervisors and Head of Service
Provide first line support to the customer to see if the call can be resolved before passing to the service team
To provide support to the Security Control Centre Team when required.

Essential Requirements for the Job:
Candidate to have a minimum of 3 years' Engineering experience across multiple disciplines including Intruder, CCTV, Access Control, Key Management and networks.
Customer focused
Good Level of PC skills / Microsoft products
Excellent telephone manner providing over the phone remote diagnostic.
Ability to work on your own and in a team environment
Strong interpersonal and communication skills
Ability to prioritise workloads to meet SLA requirements
Network/IP based product experience

Desirable Requirements for the Job:
Experience of CSL signalling device in relation to Intruder Alarm systems
Experience working on Enterprise-wide networked CCTV systems.
Experience of Remote programming of industry standards on Enterprise-wide networked Access control systems

Desirable Product Knowledge:
AMAG Symmetry Access Control/ Gallagher / Nedap
Milestone CCTV
Deister Key Management System
Allied Telesis

Additional Information:
If you're working history does not include experience at an engineer level in the required fields, your application is required to contain a personal statement detailing your work experience/skills that make you suitable for the position.
Applicants must have a 5-year checkable history.
You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard.
Must currently hold SC clearance or be able to obtain the SC Clearance
Please note: We do not accept applications from anyone who has been unsuccessful at interview for the same grade role in the past 6 months.

Apply Now

Refine Your Search

network engineer jobs in doagh, ant

Product Support Engineer

Senior Geotechnical Engineer

Senior Electrical Engineer - Water

Sr. Escalation Engineer - Client Services

Senior Staff Software Engineer

Senior Development Test Systems Engineer

Applications Support Technical Lead Analyst - Vice President

Head of Hardware

Senior / Principal Civil 3D Modeller

Lead Senior Civil Engineer

Senior Civil Engineer

Senior Specialist - Architecture

Join AECOM's Growing Ground Engineering Team!

Senior Environmental Test Engineer

Principal Clean Water Modeller

Senior Civil Engineer - Water

Senior Front-End Web Developer (AVP)

Senior Civil Engineer - Water & Flooding

Futures e-Trading Technology - Client Services VP Technology Lead

Senior Engineer - Active travel and Sustainable Transport

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