Customer journey transformation program manager Work, Jobs in Epsom, Eng (with Salaries)

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Digital Manufacturing Infrastructure Project Manager

Reckitt -
Slough

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Job details

9 hours ago

Benefits

Employee assistance programme
Life insurance

Qualifications

Technical project or programme management experience
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Organisational skills
Project schedule tracking
Multidisciplinary collaboration
Microsoft Project
Project management experience
Communication skills

Full job description

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Supply

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

About the role

The DMB Delivery Manager role is a Supply Manufacturing role, part of the Digital Manufacturing team driving the Purposeful Digitalisation programme. Digitalisation is a key objective for Supply, this role is an opportunity to join a growing team that are critical for the digital transformation of our Manufacturing Facilities.

Working closely with the IT&D and Factory teams, the role is responsible for coordinating the delivery of the Digital Manufacturing Backbone (DMB) programme focused on factory digital infrastructure upgrades and the deployment of key applications. During the next 2/3 years the DMB programme will be delivered in all key Reckitt factories to significantly improve cyber security and resilience.

Your responsibilities

Programme Execution

Drive delivery of the DMB programme across multiple factories
Ensure execution discipline and compliance to project management processes
Collaborate and follow up with factory, engineering, IT&D, and digital teams to remove obstacles across all workstreams
Ensure clear prioritisation, milestone tracking, and delivery alignment

Programme Planning & Organization:

Develop and maintain structured and detailed programme plans and timelines
Ensure plans are aligned with decisions and execution
Identify and manage interdependencies across digital programmes, workstreams and sites
Drive effective use of modern programme management, planning and reporting tools (e.g. MS Project)
Support planning of central and factory resource
Support planning of financial plans and forecasts

Governance & Stakeholder Alignment

Ensure consistent application of governance and decision-making processes
Align stakeholders across Supply, IT&D, factories, and third-party vendors
Support escalation and resolution of critical issues
Partner with PMO to ensure all governance changes, updates and requirements are implemented into DMB

Communication & Reporting:

Ensure timely, clear and transparent reporting on progress, risks, and dependencies
Provide structured input to leadership and governance reviews
Drive visibility of programme performance and outcomes
Provide materials for townhalls, workshops and ad-hoc reviews/meetings

The experience we're looking for

2–5 years’ experience in programme or project management
Experience working in factory or global manufacturing environments
Experience of digital IT/OT manufacturing systems
Strong understanding of Microsoft Project/Project Management software
Experience working with x-functional teams, Supply, IT&D, Quality and Third-Party vendors

The skills for success

A formal project management qualification or degree
Strong organisational skills, structured with strong attention to detail and the ability to manage complexity
Proactive, practical, hands-on approach and delivery outcome focused
Excellent communication and stakeholder management skills
Strong ability to connect and collaborate with people and topics across the organisation
Comfortable operating in a fast-paced, evolving environment
Ability to travel as relevant to perform the job

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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customer journey transformation program manager jobs in epsom, eng

Digital Manufacturing Infrastructure Project Manager

DevOps Engineer

Business Development Manager (Creative & Marketing Services)

Workforce Strategy & Transformation Director

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