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Interaction Designer

Capgemini -
Telford

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Job details

Permanent
5 hours ago

Qualifications

Waterfall
User stories
Mentoring junior staff
UI design
Adobe XD
Mentoring
GitHub
Agile
User research
Multidisciplinary collaboration
Interaction design
Digital prototyping design
Heroku
InVision
Design prototyping

Full job description

About the job you're considering

As an Interaction Designer, you will play a critical role in delivering user-centered designs that meets the needs of our public sector client This role will help create the conditions for teams to adopt and embed user-centred, iterative design approaches within a complex enterprise technology environment. You will also have the opportunity to work for other clients in government and the private sector. You will collaborate with multidisciplinary teams to design and deliver designs that are accessible, understandable, and aligned with the Government Digital Service (GDS) standards. Your work will span various projects within the UK Government, requiring a strong understanding of agile methodologies and the ability to work in a fast-paced, iterative environment.

Hybrid Working - The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home. You will be unable to work at home 100% of the time and will be expected to work from a Capgemini office a minimum of 2-days a week, and willing to travel as required by the role.

To be considered candidates must be based in the UK and have existing permission to work in the UK. Sponsorship will not be provided. If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service).

Your role

The services we co-create within our clients are often transformational – the solution may not be obvious and the landscape is complex, so we are looking for individuals who can make sense where there is very little framework or direction.

You will be expected to design and present concepts and user interfaces – including annotations for best practice in information architecture, navigation, and user flows. Use different techniques to identify and understand users and their needs, so that you can translate user stories and propose user-focused, evidence-based design approaches to meet these needs. Design accessible and impactful products and services. Employ a wide range of skills, interviewing users, creating detailed plans, understanding data, facilitating workshops, presenting research findings and more. Visualise, articulate, and solve complex problems and concepts, and make disciplined decisions based on available information and research evidence. Apply technical knowledge and experience to create or design interactive prototypes, for both products and services.

In addition, you can work with product, business and technology teams to introduce user-centred interaction design practices into environments that have traditionally relied on waterfall delivery approaches. You can understand and resolve design-centric disputes across varying levels of complexity and risk. You can work in a fast-paced, evolving environment and use an iterative method and flexible approach to enable rapid Agile delivery. You can communicate effectively across organisational and technical boundaries. You can identify opportunities to create business value and improve the user experience. You will also contribute to the wider XD community – and wider Capgemini.

Your skills and experience

Essential

Experience working with Government Digital Service (GDS) service standards, or equivalent enterprise digital design standards

Experience applying user-centred interaction design methods within complex technology, platform or transformation programmes.

Excellence in analytical thinking, process-oriented skills, verbal, and written skills

Grounding in user-centred design, from concept to final delivery

Knowledge of which tools, process, or methods to use and how to bring an agile delivery team along with you

Ability to engage with development teams and architects to ensure data and technical considerations are accommodated within the design

Evidence of working with user centred design colleagues to synthesise insights and act on the outcomes

Experience of working with senior stakeholders to get their input and buy-in

Experience using a range of design tools such as Figma, Sketch, Adobe XD, Invision, etc. and the ability to quickly learn new design tools as required.

An empathetic approach and ability to listen to the needs of technical and business stakeholders and interpret them in a way that is clear for both audiences

Ability to present designs and justify decisions you've made using an evidence-based approach

Proven ability to create high-quality, compelling design concepts and artefacts such user flows, journey mapping, service maps and wireframes

Understanding of what good digital services look like and how to design in an inclusive, accessible way

Experienced in rapid paper and digital prototyping

Ability to build prototypes using code to create dynamic prototypes using HTML, CSS, basic Javascript and the GOV.UK prototyping toolkit.

Knowledge in GitHub, Heroku and node.js

Experience facilitating workshops, managing, and undertaking research with users and communicate using personas, interactive prototypes, and user journeys

Experience of managing, mentoring and supporting junior colleagues

You will be eligible or have BPSS level Clearance

Desirable

Experience designing government, enterprise applications, SaaS products or platform-based services.

Experience working with SAP products or SAP-enabled business processes.

Experience designing complex workflows, operational tools or colleague-facing products.

Experience designing services within SaaS, ERP or enterprise platform environments.

Experience helping organisations transition from waterfall approaches to more iterative and user-centred ways of working.

Experience of leading design sessions and integrating diverse perspectives

Understand the strategic context of your work and how it aligns with broader project goals.

Experience of working in other sectors

Consultancy experience and demonstrable experience of opening-up new account spaces

Multi-disciplinary design skills set

SC clearance

Qualifications

Relevant interaction design qualification is desirable

Relevant professional certifications or equivalent experience

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme.
As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

Declare they have a disability, and

Meet the minimum essential criteria for the role.

Please opt in during the application process.

Your security clearance

To be successfully appointed to this role, it is a requirement to be eligible for Security Check (SC) clearance.

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

Make it real – what does it mean for you?

We realise a Total Reward package should be more than just compensation. At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud.

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.
Make it real | www.capgemini.com

Apply Now

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