Opportunity ID
701
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Location
IWM Duxford
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Career Level
E
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Salary
£44,000 to £54,000 per annum
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Hours
36
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Department
IT Services
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Position type
Permanent
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Job Summary
What It's Like to Work Here
At Imperial War Museums, we're driven by a shared purpose: helping people understand conflict and its impact on people's lives, from the First World War through to the present day. Our collections contain millions of items, stories and digital assets that preserve some of the most important moments in modern history.
You'll join a collaborative team of technology professionals, curators, archivists and collection specialists who work together to protect and make these collections accessible for future generations. It's a unique opportunity to combine technical expertise with meaningful work that supports one of the world's leading museums of conflict.
Why This Role Matters
Behind every digital photograph, video recording, oral history and archived document is a technology infrastructure that keeps those assets secure, accessible and protected.
As Linux and Infrastructure Engineer, you'll play a key role in supporting the systems that underpin IWM's Digital Asset Management System (DAMS) and wider digital collections environment. Your work will help ensure critical services remain reliable, resilient and secure, enabling colleagues, researchers and visitors to access and benefit from IWM's invaluable digital collections.
What You'll Be Doing
Support and administer Linux-based infrastructure, ensuring systems remain secure, available and performant.
Maintain and develop the infrastructure supporting IWM's Digital Asset Management System and associated archive platforms.
Manage storage environments, backups, replication and capacity planning activities to protect critical digital assets.
Act as a senior technical escalation point for complex infrastructure, networking and system issues.
Support security, patching and compliance activities across the infrastructure estate.
Contribute to infrastructure projects, service improvements and technology development initiatives.
Work with external suppliers and internal stakeholders to deliver effective technical solutions.
Maintain high-quality technical documentation, disaster recovery procedures and operational standards.
What We're Looking For
We'd love to hear from you if you have:
Significant experience supporting and administering Linux environments at 3rd line level.
Strong knowledge of Linux administration, including scripting, file systems, permissions and system monitoring.
Experience with network file systems such as NFS and SMB.
Experience managing storage platforms, backups, replication and capacity planning.
Strong troubleshooting skills across servers, infrastructure and networking environments.
Experience working with enterprise IT systems and supporting business-critical services.
Excellent communication skills and the ability to work effectively with technical and non-technical stakeholders.
Experience balancing operational support responsibilities alongside project work.
A security-first approach to infrastructure administration and support.
Experience with Windows Server, Microsoft Azure, Infrastructure as Code tools, backup platforms, DAMS environments or archive systems would be advantageous.
How You'll Work
You'll work closely with colleagues across IT and AV Services, Collections, Digital Media, Retail and Admissions, helping to deliver reliable technology services across the organisation.
The role combines hands-on technical work with stakeholder engagement, project delivery and continuous improvement activities. You'll also work with external suppliers and specialist partners, helping to shape and support technology solutions that meet the needs of the museum and its collections.
What Success Looks Like (First 6-12 Months)
Develop a strong understanding of IWM's infrastructure, digital collections environment and operational priorities.
Become a trusted technical expert within the Linux and infrastructure environment.
Successfully support and maintain the systems underpinning the DAMS platform and associated storage infrastructure.
Deliver improvements that strengthen system performance, resilience and security.
Build effective relationships with colleagues, suppliers and stakeholders across the organisation.
Contribute to infrastructure projects and long-term technology planning activities.
For a full list of duties and the person specification (which your application will be marked against) please view the Job Description.
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Application closing date
September 6th 2026, 11:55 PM
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Interview Details
First round interviews for this post are planned for the week commencing 14/09/2026
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Benefits
The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. All such benefits apply during the course of your employment only.
Annual Leave: You'll have 25 days of annual leave, with public holidays on top. After 3 years, this increases to 27 days and after 5 years, you’ll get 30 days
Company Group Pension Plan: Our commitment to your financial well-being includes competitive employer contributions to your pension starting at 7% to a maximum of 12%.
Enhanced Maternity and Paternity Benefits: Celebrate life’s milestones with confidence, knowing that our policies support growing families.
IWM4me: Tailor your benefits to your unique needs through IWM4me. Access health, protection, and lifestyle benefits at corporate rates, ensuring your holistic well-being.
Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites.
Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops, Benefits hub offering retail discounts to several high street shops (via our EAP provider) and MyActive discounts for health and wellbeing based retail discounts (via IWM4me)
Free Entry to IWM Air Shows: Witness the thrill of vintage aircraft at our air shows.
Free Entry to Partner Museums & Galleries: Immerse yourself in art, history, and culture through our reciprocal arrangements with other institutions.
In-House Training Programmes: Fuel your intellectual curiosity and professional growth through our comprehensive training initiatives.
Season Ticket Loan Scheme: Simplify your daily commute with our interest-free loan program.
Cycle 2 Work & Cycle Hire: Promote well-being and environmental consciousness by cycling to work.
Eye Tests: Money back up to £80 for an eye test and a new pair of glasses.
Employee Assistance Programme: Access confidential support for personal or work-related challenges.
Benenden Healthcare & Dental Insurance: Prioritise your health with access to quality healthcare services (subject to terms and conditions).
Civil Service Sports Club Membership: Opportunity to join and enjoy additional discounts and perks as part of a vibrant community.
Staff Events and Networks: Join fellow colleagues in social gatherings and events, fostering camaraderie and shared experiences.
…and more!
Ready to embark on this exciting journey with us? Apply now and become part of IWM!
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This role is subject to:
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A basic check, which shows unspent convictions and conditional cautions.
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Equal Opportunities and Flexible Working
IWM is committed to a policy of Equal Opportunities.
We miss out when people feel IWM isn't for them, and are committed to removing and reducing barriers to make IWM open to everyone.
Our Access and Inclusion strategy has been developed to promote openness, equal opportunities to access, inclusivity and encourage diversity in everything that we do, from employment practices, the services we provide to our visitors to the facilities we make available to public.
At IWM we seek to address the need for greater diversity within our workforce as well as the wider museum and heritage sector. In all our practices we embrace diversity and promote equality of opportunity and we welcome applications from suitable candidates of all backgrounds.
We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruitment contact, as we are open to discussing agile working opportunities during the hiring process.
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