Apprentice Work, Jobs in Devizes, Wil (with Salaries)

IT Service Desk Apprentice
QA Apprenticeships —Swindon
- £18,000 a year
- 12 hour shift
- SharePoint
- Communication skills
Spectacle Technician Apprenticeship
Specsavers —Keynsham
- £8.20 - £12.91 an hour
- Full-time
- Customer service
- Maths
- Travel
- Employee discount
- Sick pay
Care Assistant (Day)
Maria Mallaband Care Group —Swindon
- Communication skills
- Employee assistance programme
- Flexible schedule
10d
Qualified Nursery Practitioner- Oak Tree Day Nursery
Oak Tree Day Nursery —Bath
- £27,000 - £28,000 a year
- Part-time
- Childcare
- University
- Preschool
- Free parking
- Employee discount
Quick apply
16h
Assistant Conference & Events Operations Manager
De Vere Cotswold Water Park —South Cerney
- £30,257 a year
- Full-time
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
16h
Early Careers Leadership in Care Apprenticeship
Hallmark Care Homes —Bath
- £23,000 a year
- Full-time
- Leadership
3d
Tandoori Chef
The White Harte —Warmley
- £12.71 - £19.91 an hour
- Weekend availability
- Organisational skills
- In-person
- Internship
- Employee discount
- Sick pay
Quick apply
Restaurant Manager- Burger King
Welcome Break —Hungerford
- Up to £32,000 a year
- Customer service
- Team management
- Training & development
- Free parking
- Employee discount
7d
Supervisor
Marston's Pubs —Andover
- From £12.81 an hour
- Customer service
- Supervising experience
- Guest services
Quick apply
Customer Experience Specialist Apprentice (Mercedes-Benz)
Rygor Auto —Swindon
- Full-time
- Customer service
- Business
- Annual leave
- Employee assistance programme
18h

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IT Support Trainee Technician
Faerch Group —Poole
A valid driving licence and passport (travel will be required later as part of your development). Ability to work both office-based and on the shop floor,…
From £26,500 a year
Quick apply
Trainee Drainage Engineer
MetroRod Ltd —Radstock
To support our Engineers in carrying out a range of services associated with the cleaning clearance, repair and maintenance of our customer’s drains.
£27,040 a year
Quick apply
7d

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IT Service Desk Apprentice

QA Apprenticeships -
Swindon

Apply Now

Job details

Full-time
£18,000 a year

Benefits

Company pension
Car scheme

Qualifications

Technical troubleshooting
Driving Licence
Incident queue management
GCSE
IT service management
Ticket management
Internal department liaison
Technical support incident logging
SharePoint
Technical writing
ServiceNow
Customer support
Customer interaction
IT incident logging
Application support
Communication skills

Full job description

About Prolinx:

Prolinx, The Secure Sovereign Company, established in 1997, is a British owned SME with assured UK sovereign data centres. We are industry leading experts at delivering innovative cloud solutions to Defence, National Security, Government, Academia and Industry and their partners where seamless connectivity and collaboration is the key to enabling secure data driven success.

About the role:

We are seeking a proactive and customer-focused IT Service Desk Apprentice to join our team in providing 24/7/365 support for end users. The ideal candidate will be responsible for delivering high-quality technical support, troubleshooting and resolving IT issues, and ensuring minimal downtime for our users, no matter the time of day. This is an exciting opportunity for someone who thrives in a fast-paced environment and is dedicated to ensuring the optimal performance of IT systems and services.

Responsibilities:

Serve as the primary point of contact for all IT-related inquiries and incidents from end-users via phone, email, or ticketing system.
Troubleshoot and resolve issues related to operating systems, applications, printers, networks, and other IT-related tools.
Document all support requests and resolutions in the ticketing system, ensuring accuracy and completeness.
Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting.
Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution.
Prioritise and escalate unresolved issues to other support teams as necessary.
Monitor system alerts and perform routine checks to ensure IT services are running optimally.
Collaborate with other departments and IT teams to resolve complex issues and improve service delivery.
Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines.
Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction.
Adhere to the Prolinx Security Policies in all practices to ensure our continued compliance with the Secure by Design Principles.

Desirable skills:

Familiarity with relevant engineering tools, programming languages, or technologies.
Familiarity with enterprise products such as Microsoft 365, VDI solutions, and collaboration tools (e.g., Teams, SharePoint).
Strong desire to learn and develop technical skills.
Hands-on experience with tools like ServiceNow, Jira Service Management, or similar ITSM platforms.
Ability to work independently and as part of a team in a fast-paced environment.
Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
Basic problem-solving skills and the ability to troubleshoot hardware and software issues effectively.
Strong customer service orientation, with a focus on providing timely and effective support.
UK driving licence – required.

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 9am - 9pm, 4 on 4 off, 12 hour shifts.

Benefits:

Pension scheme: Generous pension plan with company contributions up to 10%.
Electric car salary sacrifice scheme: Enables employees to obtain an electric vehicle through salary sacrifice arrangements.
Annual learning credits: Funds allocated for continuous professional development each year.
Company bonus schemes: Performance-based bonuses available.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

apprentice jobs in devizes, wil

IT Service Desk Apprentice

Spectacle Technician Apprenticeship

Care Assistant (Day)

Qualified Nursery Practitioner- Oak Tree Day Nursery

Assistant Conference & Events Operations Manager

Early Careers Leadership in Care Apprenticeship

Tandoori Chef

Restaurant Manager- Burger King

Supervisor

Customer Experience Specialist Apprentice (Mercedes-Benz)

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I want to receive the latest job alerts for apprentice in devizes, wil

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