Job Overview
We are seeking a passionate, hands-on Osteopath to join our friendly, multilingual clinical team at J&J Therapy — a manual therapy–focused MSK clinic in the heart of New Malden, just 2 minutes' walk from New Malden station, rated 5 stars across 350+ Google reviews, with direct contracts with 7 major UK private medical insurers (Bupa, AXA Health, Aviva, Vitality, Allianz, WPA and Cigna). We are introducing osteopathy as a core part of the clinic, and this role offers a rare opportunity to build that service with us.
This is a structural, MSK-focused role. You will work alongside our HCPC-registered physiotherapists and Level 5 (MSMA) soft tissue practitioners, with your own diagnostic caseload — every session built around skilled, hands-on treatment (articulation, soft tissue work, HVLA where appropriate) rather than exercise-only care.
Your weekly diary will combine osteopathy consultations with massage treatment sessions, and you will use your clinical judgement across both: if a patient books a massage but you identify that they would benefit from therapeutic treatment, you can explain this and, with the patient's agreement, proceed as an osteopathy session — and where simple relaxation is what they need, you deliver a great massage session. An osteopath who genuinely enjoys hands-on soft tissue work will feel very much at home here.
The Role
- Salary: £27,000 – £48,000 per year, depending on experience, qualifications and hands-on competency — this range spans newly qualified through to senior level
- Hours: Full-time, 40 hours per week — approximately 33 hours of clinical (patient-facing) time plus around 7 hours for treatment notes and room turnaround
- Schedule: Thursday to Monday, with Tuesday & Wednesday off together — Thursday & Sunday 10:00am–7:00pm, Friday, Saturday & Monday 9:00am–6:00pm, with a 1-hour lunch break (12:30pm–1:30pm)
- Varied session lengths: appointments run from 30 to 90 minutes depending on the treatment — no rushing through 15-minute slots
- Pure basic salary — no percentage splits, no room rent, no commission. Your income is guaranteed every month, regardless of bookings, and unbooked time is still paid
- Clinical autonomy: manage your own caseload and treatment approaches, with support from our clinic director and senior physiotherapist
What We Offer
- 25 days' annual leave plus 8 bank holidays (33 days total)
- £1,000 annual CPD/training budget
- 3 days' paid study leave per year
- Full training provided on our Swiss Storz shockwave equipment — you will be supported to learn and deliver shockwave therapy
- Mentoring and structured career progression
- Access to advanced equipment (shockwave, therapeutic ultrasound, electrotherapy)
- Workplace pension
- A paid changeover after every session, for room reset and clinical notes
- We measure success by treatment outcomes and patient satisfaction, not by sales — our 350+ five-star Google reviews speak for themselves
- Free parking during clinic hours and a 2-minute walk from New Malden station
A Quick Note on How Our Pay Compares
Most osteopaths work self-employed on a 40–60% split, so a fair comparison is what you keep, not the headline figure. Our salary already includes:
- Every gap between bookings is paid — you are never unpaid for an empty slot
- 33 days of paid holiday, workplace pension, and sick pay
- No self-employment costs: no room rent, no insurance-billing admin, no accountancy, no unpaid admin time
Many practitioners find that, once these are counted, a guaranteed salary compares closely with — and in quieter months, beats — a typical associate split.
Key Responsibilities
- Deliver osteopathy consultations and treatments (initial consultations and follow-ups) as part of a clinical MSK team
- Deliver massage treatment sessions as part of your combined weekly diary, alongside your osteopathy appointments
- Use your clinical judgement to guide patients to the right session type — explaining and, with their agreement, moving a massage booking to an osteopathy session where therapeutic treatment is needed, or delivering a relaxation-focused massage where that is what the patient needs
- Collaborate with our physiotherapists on patients' treatment goals, including cross-referral
- Maintain accurate, timely SOAP-format clinical records in line with GOsC standards (time for notes is built into your schedule)
- Support accurate insurance billing through Healthcode
- Serve a diverse, multilingual patient community
Requirements (Essential)
- Current registration with the General Osteopathic Council (GOsC)
- Current professional indemnity insurance at the level required by the GOsC (minimum £5 million — e.g. via the Institute of Osteopathy scheme or an equivalent provider)
- The right to work in the UK
- A structural, hands-on approach to practice, and willingness to deliver massage sessions alongside osteopathy
- Excellent communication and a compassionate, patient-centred approach
Desirable
- Massage or sports massage qualifications at Level 4 or above (Ofqual-regulated, e.g. ITEC/VTCT/Active IQ/YMCA)
- Current membership of a massage professional association (e.g. CNHC, FHT, SMA, CThA, ISRM)
- Membership of the Institute of Osteopathy (iO)
- Experience writing electronic treatment notes using practice-management software — experience with Cliniko, which we use in clinic, would be a particular advantage
- Dry needling / medical acupuncture training
- Previous experience in a multidisciplinary or MSK clinic setting
- Experience with private medical insurance billing
- Korean, Mandarin or Cantonese are especially valuable, and any additional language alongside English is an advantage (given our multicultural patient base)
How to Apply
Please apply with your CV. We review every application individually and will be in touch to arrange an informal conversation. If you have any questions about the role, we would be happy to hear from you.
J&J Therapy | Ground Floor, CI Tower, St Georges Square, New Malden, KT3 4TE
Pay: £27,000.00-£48,000.00 per year
Ability to commute/relocate:
- New Malden KT3: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- GOsC registration (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person