Customer Service Advisor - Fixed Term Contract
BD —Winnersh
- £25,000 - £38,125 a year
- CRM software
- Microsoft Outlook
- In-person
Senior Director People Partner, EMEA
Cytiva —Amersham
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
- Annual leave
2d
Principal Solution Architect, Embedded Platforms
Sovos Compliance —Farnborough
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Quick apply
9d
Multi-Skilled Engineer
NAB-Jones Lang LaSalle Services —High Wycombe
- Full-time
- Engineering
- Bachelor's degree
- HVAC
Quick apply
5d
Brand Representative - The Oracle, Hollister
Hollister —Reading
- £12 an hour
- Customer service
- Organisational skills
- Store discount
- Employee discount
Key Lead - The Oracle, Hollister
Hollister —Reading
- £15.10 an hour
- POS
- Communication skills
- Store discount
- Employee discount
Assistant Manager - The Oracle, Hollister
Hollister —Reading
- £34,000 a year
- Customer service
- English
- Bachelor's degree
- Store discount
- Annual leave
Expanded Access Program Associate
Durbin PLC (UK) —Middlesex
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
Quick apply
9d
Brand Representative - The Friary Guildford, Hollister
Hollister —Guildford
- £12 an hour
- Customer service
- Organisational skills
- Store discount
- Employee discount
Assistant Manager - The Friary Guildford, Hollister
Hollister —Guildford
- £34,000 a year
- Customer service
- English
- Bachelor's degree
- Store discount
- Annual leave
Key Lead - The Friary Guildford, Hollister
Hollister —Guildford
- £15.10 an hour
- POS
- Communication skills
- Store discount
- Employee discount
Senior Portfolio Manager
Durbin PLC (UK) —Middlesex
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Team management
- Work from home
- Employee assistance programme
Quick apply
3d
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Hayes
- Full-time
- English
- Analysis skills
- Business
4h
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Weybridge
- Full-time
- English
- Analysis skills
- Business
4h
Product Manager- Specimen Management
BD —Winnersh
- £43,300 - £66,025 a year
- CRM software
- Data analysis skills
- Product management
8h
National Account Manager - Discount Channels
SC Johnson Lifestyle Brands —Frimley
- Full-time
- Sales
- Business development
- Communication skills
- Flexible schedule
4h
Sr Director, Legal
Gilead Sciences —Uxbridge
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
1h

More jobs to discover

Find similar jobs that you might be interested in.

Senior Director People Partner, EMEA
Cytiva —Amersham
Operating in a matrix, global organisation, you will lead and develop a high-performing HR team across EMEA, building HR organisational capability and driving…
2d
Senior People Partner
Trainline —London
Now Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach…
£70,000 - £80,000 a year

I want to receive the latest job alerts for program associate in reading

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Advisor - Fixed Term Contract

BD -
Winnersh

Apply Now

Job details

Fixed term contract
£25,000 - £38,125 a year

Qualifications

CRM software
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Stakeholder collaboration
Internal department liaison
Complaint handling
Customer interaction
Multidisciplinary collaboration
Order processing

Full job description

Now

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

As a Customer Service Advisor - Fixed Term Contract you will join the Customer Service team within the MMS Business Unit, where you will support customers and internal teams by managing sales orders, service work orders, and enquiries. This role plays a key part in delivering a reliable and efficient service experience, helping to build trust and long-lasting relationships with customers while ensuring operational accuracy and timely delivery. Contract till 31.03.2027.

Responsibilities

Process sales orders and service work orders accurately and within agreed timelines using internal systems
Manage the shared inbox and respond to customer and internal enquiries with clear and timely communication
Handle incoming calls relating to orders, pricing, product queries, and service requests
Maintain and update customer records while ensuring data accuracy across systems
Collaborate with supply chain, warehouse, and depot teams to ensure smooth order fulfilment
Coordinate returns, loan equipment requests, and related documentation and logistics
Resolve customer concerns professionally, including managing complaints and escalating where required
Support internal teams by routing enquiries and maintaining strong working relationships across functions

Preferred Requirements:

Experience in a customer service environment, ideally with order processing or service coordination
Confident in handling customer queries and resolving concerns in a calm and structured way
Strong attention to detail with the ability to manage and process high volumes of data
Comfortable using systems such as Microsoft Outlook, Excel, and CRM tools
Clear communicator who can build positive relationships across teams and with customers
Organised and proactive, able to prioritise tasks and manage time effectively

Salary range for the role: £26 500 - £27 500 + benefits

Click on apply if this sounds like you!

BD is proud to be certified as a Top Employer 2026 in United Kingdom, reflecting our commitment to creating an exceptional working environment

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

Primary Work Location

GBR Winnersh - Eskdale Road

Additional Locations

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

£25,000.00 - £38,125.00 GBP Annual

Apply Now

Refine Your Search

program associate jobs in reading

Customer Service Advisor - Fixed Term Contract

Senior Director People Partner, EMEA

Principal Solution Architect, Embedded Platforms

Multi-Skilled Engineer

Brand Representative - The Oracle, Hollister

Key Lead - The Oracle, Hollister

Assistant Manager - The Oracle, Hollister

Expanded Access Program Associate

Brand Representative - The Friary Guildford, Hollister

Assistant Manager - The Friary Guildford, Hollister

Key Lead - The Friary Guildford, Hollister

Senior Portfolio Manager

Operations & Logistics Internship, Amazon Logistics

Operations & Logistics Internship, Amazon Logistics

Product Manager- Specimen Management

National Account Manager - Discount Channels

Sr Director, Legal

More jobs to discover

I want to receive the latest job alerts for program associate in reading

Related Searches

Explore jobs in more locations

We are the people who give possibilities purpose

Job Description

Why Join Us?

Primary Work Location

Additional Locations

Work Shift

Jobseeker tools

Employer Tools

Browse

Stay Connected