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Site Reliability Engineer

Ensono -
Remote

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Job details

Qualifications

CI/CD
Technical troubleshooting
Computer Science
Kubernetes
Change management
Bachelor's degree
CI/CD pipelines
Terraform
Splunk
New Relic
Risk management
GitHub
Root cause analysis
Fault diagnosis and repair
GitLab
Infrastructure provisioning automation
Terraform provisioning

Full job description

Who are we?

Ensono is a global technology services provider dedicated to helping organizations navigate the complexity of digital transformation. Through Ensono Product, Consulting & Technology, our dedicated consulting arm, we partner with clients to design, build, and modernize digital capabilities across application development and modernization, data platforms and AI, and identity and access management. As we continue to expand our global consulting footprint, we are committed to delivering innovative, high‑quality outcomes that enable our clients to move faster, smarter, and more securely.

About the role and what you’ll be doing:

We are seeking an experienced Site Reliability Engineer (SRE) with expertise in Infrastructure as Code tools like Terraform, core CI/CD tools such as Azure DevOps, and monitoring tools including DataDog and AWS CloudWatch. The ideal candidate will have commercial experience in technologies like Dotnet or Java, and be skilled in troubleshooting, incident resolution, and improving service and change management processes. Strong leadership in client-facing discussions and engagement with third-party suppliers is essential. An SRE Foundation certificate and a cloud provider associate-level certification are highly beneficial.

Commercial experience and proficiency with industry standard:

IAC tooling (Terraform preferably, or ARM/bicep and CloudFront)

Core CI/CD Tooling (Azure DevOps, GitHub Actions or Gitlab)

Monitoring Tooling (DataDog, Splunk, NewRelic, Azure Monitor, AWS CloudWatch)

Commercial experience in at least one core technology (Dotnet, Java, AI/Data Engineering, Golang)

Troubleshooting issues and identifying systemic failings indicated by incidents/failures

Implementing fixes

Proposing solutions for reducing toil

Providing leadership in the Incident resolution process, including creating and maintaining documentation, and providing key input to Post-mortem analysis

Improving Service Requests and Change Management processes, both technically and through stakeholder management).

Participate in the process for, and Proactively mitigate risks in a Security management process (Vulnerabilities in Code, Infrastructure, Dependencies)

Lead discussion in client-facing meetings and discussions around the SRE process, and identifying areas for increasing SRE footprint.

Engaging with suppliers and 3rd parties for support, requests and opportunities

We want all new Associates to succeed in their roles at Ensono. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

Required Qualifications

3-9 Years experience

Bachelor’s degree (or equivalent) in computer science or related discipline

SRE Foundation certificate (DevOps Institute) and a Cloud provider (AWS, Azure, GCP) ‘associate’-level certification, or completed during the probationary period.

Proficiency in Azure and Kubernetes, with hands-on experience in managing and deploying applications.

Expertise in Infrastructure as Code (IaC) using Terraform for efficient and scalable infrastructure management.

Preferred Qualifications

Certified Kubernetes Administrator / Application Developer

Certified Azure DevOps Engineer

Experience with monitoring tools such as NewRelic or Splunk for effective system monitoring and alerting.

Familiarity with Harness for continuous delivery and deployment processes.

Strong programming skills in .Net, Java, or JavaScript for developing robust and scalable applications

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