1st line support Work, Jobs in Alcester, War (with Salaries)

1st Line Service Desk Analyst
SDI —Birmingham
- £16.75 - £17.25 an hour
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
5d
1st Line Support Analyst
Sharp —West Bromwich
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
Child Maintenance Service Telephony Caseworker - Dudley
Department for Work and Pensions —Brierley Hill
- £27,866 a year
- Part-time
- Hybrid work
- Customer service
- English
- Presentation skills
- Annual leave
- Flexible schedule
12d
1st Line Application Support
Corpay —Meriden
- Full-time
- SQL
- APIs
- Life insurance
Healthcare Assistant - North Cotswolds Hospital
Gloucestershire Health and Care NHS Foundation Trust —Moreton-In-Marsh
- £25,272 - £27,476 a year
- Full-time
- Hospital
- No experience needed
- Patient care
6d
1st Line NOC Engineer
Convergence Group —Solihull
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
6d
3rd Line Support Engineer
wavenet —Solihull
- Full-time
- Azure
- Windows
- Annual leave
- Employee assistance programme
Quick apply
Hourly Paid Lecturer in Academic Study Skills/English Language Support
University of Wales Trinity Saint David —Birmingham
- £43.75 an hour
- Part-time
- English
- University
- Organisational skills
6d
IT Officer
School of Coding —Birmingham
- £28,000 - £32,000 a year
- Full-time
- Google Suite
- Microsoft Access
- Computer Science
- Annual leave
- Employee assistance programme
Quick apply
4d
Youth Justice Family Help Practitioner
Warwickshire County Council —Leamington Spa
- £33,699 - £36,363 a year
- Full-time
- English
- Annual leave
- Employee discount
IT Technician
CBW Group Holdings —Redditch
- £45,000 a year
- Full-time
- Azure
- Scripting
- SharePoint
8d
Service Desk Analyst
TVS Supply Chain Solutions —Birmingham
- Up to £27,000 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
9h
Streetpride Operative
Coventry City Council —Whitley
- £25,185 - £26,403 a year
- Monday to Friday
- Power tools
Apprentice - Electrical Installation
Sanctuary Group —Sutton Coldfield
- £19,968 a year
Quick apply
6h
Marcus by Goldman Sachs, Operational Risk Analyst, Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Presentation skills
- Communication skills
- Banking
- Employee assistance programme
Volunteer Appeal Panel Members
Chipping Campden Secondary School —Chipping Campden
- £0.01 a year
- In-person
- Communication skills
- School
- Free parking
Quick apply
School and Community Health Practitioner
Gloucestershire Health and Care NHS Foundation Trust —Tewkesbury
- £28,392 - £31,157 a year
- Part-time
- School
13d
Inspector - Late Shift
Accrofab —Alcester
- Full-time
Quick apply
Information Controller
Strabag —Shirley
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
7d

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1st Line Service Desk Analyst

SDI -
Birmingham

Quick apply

Job details

Full-time
£16.75 - £17.25 an hour
5 days ago

Benefits

Company pension
On-site parking

Qualifications

Customer service
Windows
Microsoft Office
IT support
Mac OS
ServiceNow
IT
Communication skills
Help desk

Full job description

1st Line Service Desk Analyst – 4-month contract – Birmingham location (UK) - £17.25 per hour (Inside IR35) - Start July 2026.

This is a customer-facing 1st Line Service Desk Analyst role, working on-site at my client’s location in Birmingham, serving as the first point of contact for their diverse user base.

I am looking for an engaging and customer-friendly candidate with a combination of excellent interpersonal and communication skills, a keen interest in IT and a willingness to learn to join an existing support team and help resolve a range of outstanding support issues whilst delivering a customer experience to be proud of.

The team has a great reputation for customer service, so someone friendly, approachable and helpful, whilst being able to perform under pressure, is important.

If you have basic IT knowledge with a strong customer service attitude but are enthusiastic, eager and able to pick things up easily, that would be an ideal starting point.

Any experience in supporting Windows 10/11 / O365 / MS Teams / MacOS / tablets or SmartPhones would be beneficial.

An example of tasks would be:

Wi-Fi and password setup

Help with printing issues

Searching for answers to queries in the knowledge base and wider resources.

Logging all calls via ServiceNow and resolving or triaging appropriately.

Key Skills/Experience:

A keen interest in IT and any previous experience in a Customer Service / Helpdesk / IT support environment will be beneficial

Knowledge of Microsoft Windows and Office 365

Excellent interpersonal and communication skills

The role is to start in July 2026 and run through to November, and we are screening candidates right now.

The site is easily accessible by bus and train, and on-site parking is also available (for a small daily charge).

If this role is of interest to you, or you may know someone who could be interested, please get in touch or forward a copy of your CV at the earliest opportunity.

Candidates must be eligible to live and work in the UK to be considered for this opportunity.

Job Type: Full-time

Pay: £16.75-£17.25 per hour

Benefits:

Company pension
On-site parking

Application question(s):

Do you have previous experience working on an IT Service Desk?
Will you be able to reliably commute (up to 1 hour) to Birmingham B15 for this job?

Work Location: In person

Quick apply

Refine Your Search

1st line support jobs in alcester, war

1st Line Service Desk Analyst

1st Line Support Analyst

Child Maintenance Service Telephony Caseworker - Dudley

1st Line Application Support

Healthcare Assistant - North Cotswolds Hospital

1st Line NOC Engineer

3rd Line Support Engineer

Hourly Paid Lecturer in Academic Study Skills/English Language Support

IT Officer

Youth Justice Family Help Practitioner

IT Technician

Service Desk Analyst

Streetpride Operative

Apprentice - Electrical Installation

Marcus by Goldman Sachs, Operational Risk Analyst, Analyst, Birmingham

Volunteer Appeal Panel Members

School and Community Health Practitioner

Inspector - Late Shift

Information Controller

PA and Office Manager - WMG Academy Solihull

I want to receive the latest job alerts for 1st line support in alcester, war

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