2nd line support Work, Jobs in Atherton, Gtm (with Salaries)

IT Support Technician
Just Tech IT Ltd —Leigh
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
2nd Line IT Support Analyst
Mission Mars (Head Office) —Manchester
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Azure
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
13d
2nd Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
6d
Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
7d
IT Support Technician
MyCardium AI —Liverpool
- £28,000 - £30,000 a year
- Full-time
- Microsoft Access
- Windows
- Computer networking
- Life insurance
Quick apply
7d
Service Desk Analyst
Brabners —Liverpool
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
11d
2nd Line Infrastructure Engineer
LIMA Networks LTD —Salford Quays
- £35,000 - £45,000 a year
- Weekend availability
- Communication skills
Quick apply
13d
1st Line Technical Support
Community Integrated Care —Widnes
- £24,852 - £25,654 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Computer networking
- Employee assistance programme
- Employee discount
Quick apply
IT Support Technician
National Care Group —Accrington
- Up to £36,000 a year
- Hybrid work
- Azure
- Customer service
- Travel
- Paid training
- Referral programme
Quick apply
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
3d
1st Line Analyst - 12 Month FTC
Pets at Home —Cheadle
- £25,875 a year
- Weekend availability
- Hybrid work
- Software troubleshooting
- Customer service
- Microsoft Office
- Work from home
3d
Regional Field Engineer
OCU Group —Preston
- Full-time
- Microsoft Access
- Management
- Customer service
Quick apply
Field Engineer
OCU Group —Stockport
- Full-time
- Customer service
- Communication skills
Quick apply
Service Desk Engineer (On Site)
Novem Limited —Wilmslow
- £24,500 - £30,000 a year
- Full-time
- Windows
- Microsoft Office
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Hybrid BA-Project Delivery
Kaleida —Manchester
- SQL
- Analysis skills
- Travel
- Free parking
- Annual leave
IT Business Systems Support Analyst
NewPrinces Group —Liverpool
- Azure
- Customer service
- ERP systems
- Annual leave
Application Support Analyst Apprenticeship
MWHTreatment —Hattersley
- SharePoint
Business Analyst (Manufacturing)
Safran —Burnley
- Full-time
- Microsoft Excel
- Data analysis skills
- Hotel
- Annual leave
- Employee assistance programme

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IT Support Technician

Just Tech IT Ltd
Leigh

Quick apply

Job details

Permanent | Full-time
£27,000 - £31,000 a year

Benefits

Work from home
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Azure
Customer service
GCSE
Windows
Microsoft Office
Driving
IT support
SharePoint
IPsec
IT
Communication skills
Active Directory
Help desk
VPN

Full job description

Previous experience working on a helpdesk in multi client environment essential, please do not apply without that experience. Ideally looking for local candidates.

The Company

Just Tech IT is a nationwide Dental IT systems and support company, based in Leigh, we look after clients across the country acting as an outsourced IT Department.

Role

To suit an enthusiastic, IT Support Technician, who is happy to get involved in all aspects of the job.

Provide 1st and 2nd line support for all customers via phone, email or remote access in a fast paced environment.

Responsibilities

Log all incidents and requests within the managed service system.

Keep track of ongoing work and pick up incoming work.

Manage, prioritise and plan own work queue and deal with calls within SLAs.

Liaise with 3rd Party Suppliers to resolve issues for our customers.

Monitor and manage the protection of supported systems, including but not limited to RMM, antivirus and backup.

Perform maintenance and upgrades of software and hardware in response to RMM alerts, support tickets and customer needs.

Proactively drive your own workload, have the ability work under own initiative identify and drive through opportunities for improvement/change.

To create and maintain knowledge base articles to enable consistency.

Update and acquire information from clients.

This role may require some travel to customer locations countrywide with overnight stays sometimes at short notice, candidates who do not wish to travel will still be considered.

Requirements

Excellent communication and customer service skills with a positive attitude essential.

Good problem-solving skills and ability to deliver consistently to tight timescales and changing priorities.

Strong working knowledge of Windows 10 & 11, Windows Server, RDP, Microsoft Office, Active Directory, Azure Active Directory, Workgroups, Microsoft 365 (Office Apps, SharePoint, One Drive), Dropbox Business, MSP Tools, Terminal services, IPSEC VPN, printing technologies.

Ability to learn new technologies and terminology quickly.

You will have previous experience in a IT Helpdesk role

Full UK driving license preferred.

Benefits

Hybrid Working. Mondays & Fridays employees work from home, Tuesday, Wednesday & Thursday are office based.

Job Type: Permanent

20 Days Holiday + Public Holidays

**DO NOT CONTACT IF YOU ARE A RECRUITMENT AGENCY**

Job Types: Full-time, Permanent

Pay: £27,000.00-£31,000.00 per year

Benefits:

On-site parking
Work from home

Education:

GCSE or equivalent (required)

Experience:

IT Support: 2 years (required)
Customer service: 2 years (required)

Work Location: Hybrid remote in Leigh WN7 2PW

Quick apply

Refine Your Search

2nd line support jobs in atherton, gtm

IT Support Technician

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Service Desk Analyst (2nd Line)

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

IT Support Technician

Service Desk Analyst

2nd Line Infrastructure Engineer

1st Line Technical Support

IT Support Technician

IT Support Engineer

1st Line Analyst - 12 Month FTC

Regional Field Engineer

Field Engineer

Service Desk Engineer (On Site)

Hybrid BA-Project Delivery

IT Business Systems Support Analyst

Application Support Analyst Apprenticeship

Business Analyst (Manufacturing)

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