Information technology Work, Jobs in Barnoldswick, Lan (with Salaries)

Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
IT Desktop Support
Axiom Technologies —Clitheroe
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
7d
System Analyst
ZIGUP —Huddersfield
- £35,000 - £42,000 a year
- Hybrid work
- Agile
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Support & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
6d
Category Manager - IT
Places for People —Preston
- Up to £60,000 a year
- IT
- Negotiation
- Annual leave
- Employee discount
System Administrator (Experienced)
V.A.C Media —Keighley
IT Support Technician
National Care Group —Accrington
- Up to £36,000 a year
- Hybrid work
- Azure
- Customer service
- Travel
- Paid training
- Referral programme
Quick apply
Junior IT Support Technician
Mamas & Papas —Huddersfield
- Full-time
- Hybrid work
- Free parking
- Employee discount
Quick apply
15h
Technical Systems Administrator
TPP —Leeds
- £45,000 a year
- Windows
- Microsoft Office
IT Engineer
Scorpion Automotive —Chorley
- £38,000 a year
- Full-time
- Azure
- Computer networking
- SharePoint
- Free parking
- Employee discount
Quick apply
6d
Trainee IT Support & Repair Technician (Level 3 Apprenticeship Pathway)
Frozen Computers —Preston
- £8 an hour
- Full-time
- Hybrid work
- Schematics
- Customer service
- Maintenance
- Free parking
- Store discount
Quick apply
9d
IT Field & Helpdesk Technician
Centra Systems Ltd —Preston
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Windows
- SharePoint
- Work from home
Quick apply
14d
Service Desk Analyst
OCU Group —Preston
- Full-time
- Communication skills
Quick apply
IT Support Analyst
Ramsdens Solicitors LLP —Brighouse
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
4d
Senior IT Operations Analyst
Skipton Building Society —Skipton
- Full-time
- Communication skills
- Annual leave
IT Principal Engineer - Physical Infrastructure, Networking & Critical Applications
Skipton Building Society —Skipton
- Full-time
- Communication skills
- Annual leave
Industrial Site Information Systems Manager
Safran —Burnley
- Full-time
- English
- Project management
- No degree
IT Services Technician (1st / 2nd line)
HNC —Huddersfield
- £26,818 - £28,634 a year
- Full-time
- Customer service
- Organisational skills
- IT
12d
Facilities Manager (Information Technology Bias)
Byworth Boilers Limited —Keighley
- £30,000 - £40,000 a year
- Full-time
- Maintenance
- Supervising experience
- Electrical experience
- Free parking
- Annual leave
Quick apply
12d

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information technology jobs near barnoldswick, lan

Service Desk Analyst (2nd Line)

FluidOne -
Chorley

Apply Now

Job details

Full-time

Benefits

Company pension
Employee assistance programme

Qualifications

Customer service
IT support
Communication skills

Full job description

Location:

Chorley

Report to:

Operations Director

Hours:

Full time permanent

Company Overview:

Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.

Role Overview:

As a competent Service Desk Analyst you will be able to provide IT consultancy services to the full range of FluidOne Chorley clients.

You will effectively support clients as requested in a timely manner in line with the client’s support contracts.

Responsibilities

You are required to provide reactive and pro-active technical support services and incident management for the following types of work:

Monitoring and maintaining systems and networks

Installation and configuration of systems

Diagnosing faults on both hardware and software

Solving technical and application issues by phone, email or in person

Walking clients through troubleshooting steps

Re-fitting and/or replacing of client hardware

Supporting updates and/or roll-outs for client applications (training of users as needed)

Working to SLA’s

Prioritising and managing multiple open tickets

Establishing good working relationships with clients

You will also;

Take details of any problem or service requirement from clients even if they fall outside of your remit – then escalate these appropriately to the relevant team

Take ownership of tickets as appropriate and continue to own the task until completed even if elements of the work are delegated to others

At times, be required to work out of the Office, at Client sites or our Core site. This will require travel, possible overnight stays and has potential for working out of office hours.

Requirements:

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external clients (up to senior management levels, using appropriate and professional language)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out tasks to completion within parameters and instructions given, prescribed routines, and standard accepted practice
Proven experience in an IT Support Role and Team

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits after probationary period:

Employee Assistance Programme (EAP)

Life Assurance (3x salary)

Sodexo Discount Platform

Complimentary breakfast and refreshments

5% company pension contribution

Generous holiday entitlement + birthday leave

Half-price internet connectivity

Ride2Work scheme

How To Apply:

Send CV with covering letter to [email protected] with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.

Apply Now

Refine Your Search

information technology jobs in barnoldswick, lan

Service Desk Analyst (2nd Line)

IT Desktop Support

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

System Analyst

Customer Support & IT Advisor

Category Manager - IT

System Administrator (Experienced)

IT Support Technician

Junior IT Support Technician

Technical Systems Administrator

IT Engineer

Trainee IT Support & Repair Technician (Level 3 Apprenticeship Pathway)

IT Field & Helpdesk Technician

Service Desk Analyst

IT Support Analyst

Senior IT Operations Analyst

IT Principal Engineer - Physical Infrastructure, Networking & Critical Applications

Industrial Site Information Systems Manager

IT Services Technician (1st / 2nd line)

Facilities Manager (Information Technology Bias)

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