E/i technician Work, Jobs in Bedminster, Bst (with Salaries)

Vacancy 2: Support Technician
EvolvIT —Bristol
- Azure
- Customer service
- SharePoint
Vacancy 1: Escalations Technician - 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
E/I Technician
Eastman Chemical Company —Newport
- Microsoft Office
- Employee assistance programme
- Life insurance
Care Services Customer Partner
Boots —Bristol
- Weekend availability
- In-person
- Employee assistance programme
- Employee discount
11d
Account Handler
Howden Group Holdings —Bristol
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9h
BOXER Technician
RHEINMETALL —Bristol
- Full-time
- Microsoft Word
- Microsoft Excel
- Forklift
- Flexible schedule
3d
Dispenser
Boots —Bristol
- £13.92 - £16.64 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
3d
Vehicle Technician
Listers —Bristol
- Up to £45,000 a year
- Full-time
- Mechanical knowledge
- Health & wellbeing programme
- Employee discount
10d
Plumber
BELFOR —Bristol
- Annual leave
- Employee assistance programme
Project control technician Apprentice
Amey Ltd —Bristol
- £24,920.81 a year
- Monday to Friday
- Microsoft Excel
- Analysis skills
- Driving
- Annual leave
Quick apply
7d
Service Advisor
Retail Renault Group —Bristol
- £29,870 a year
- Overtime
- Sales
- Customer service
- Driving
- Annual leave
- Employee discount
Quick apply
7d
Nail Technician
Botanical Beauty —Bristol
- From £12.50 an hour
- Part-time
- Customer service
- English
- In-person
- Free parking
- Employee discount
Quick apply
HGV - Automotive Technician / Mechanic - Workshop Based - Bristol
Enterprise Mobility —Bristol
- Overtime
- Maintenance
- Relocation assistance
- Annual leave
Facilities E-Kart Team Leader *New Centre Opening*
Hollywoodbowlgroup —Cardiff
- Up to £31,000 a year
- Full-time
- Maintenance
- Mechanical knowledge
Field Service Engineer | Bristol
Power Electronics Corp. UK Limited —Bristol
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- SharePoint
Quick apply
0.608108 Technician in Hair & Beauty
New College Durham —Moor
- £26,970 a year
- Part-time
- Hybrid work
- Organisational skills
- Free parking
- Annual leave
6d
Rope Access Supervisor
High Torque Rope Access —Newport
- £4,000 - £6,000 a month
- Management
- Supervising experience
- First Aid Certification
Quick apply
Cable Routing engineer/technician
gpi —Bristol
- AutoCAD
- CAD
- Organisational skills
Vehicle Technician
LCM Automotive —Bristol
- £35,000 - £50,000 a year
- Overtime
- Power tools
- In-person
- Hand tools
- Free parking
- Paid training
Quick apply
7d
Motorsport Workshop Technician & Technical Instructor
Oxford Brookes University —Hill
- £36,636 - £39,906 a year
- Full-time
- Hybrid work
- University
- Communication skills
- School
11d

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Vacancy 2: Support Technician

EvolvIT
Bristol

Apply Now

Job details

Qualifications

Driving Licence
Azure
Customer service
DHCP
DNS
SharePoint
Mac OS
Phone etiquette
Communication skills
Active Directory

Full job description

Job title: Support Technician

Main purpose of job: Peninsula EvolvIT are pleased to offer an exciting new opportunity to join a dynamic close nit team of highly regarded engineers respected by an ever-growing client base. As a leading MSP provider in the southwest we are looking to employ a front-line Support Technician. The role plays an important part in making sure our clients are looked after and their issues are dealt with in a timely prompt manner. As a Support Technician the main purpose is to handle any customer support requests which are received to the help desk either by phone, e-mails, or support tickets. When help is needed the Support Technician can reach out to any colleagues within the support, escalations or management team as deemed suitable for assistance. Support cases must be completed in a timely manner to fit within the company SLA time. A large part of the role is customer service oriented, and we have a strong long-term working relationship with all our clients. As part of this the role has an expectancy for high level customer service which requires excellent communication and key skills.

Location: Remote working from home. On site working at client’s premises in the UK when required. Compulsory team working day once a month from a location in Weston-Super-Mare. In addition, there may be times where it is required to work from an alternative location such as a colleague.

Main tasks of job:

1. Provide IT support to our customers remotely and on site when needed.

2. Answer incoming support phone calls and triage to resolution.

3. Independently assign existing pending tickets to yourself and triage to resolution.

4. Keep within and exceed SLA Targets with time management.

5. Provide regular and relevant updates to customers throughout the support process.

6. Work with any customers 3rd party providers to create and update support cases.

7. Escalate and handover tickets when required to enable the support case to progress.

8. Update tickets with full details of the case as it progresses through to conclusion.

9. Complete Hardware builds and repairs to client specification.

10. Monitor client services so all systems are working as expected and act on any warnings received into the ticket system. This may rage from backups, hardware, software, and networking issues.

Desirable Skill Sets:

1. Microsoft 365 Products – Azure AD, Exchange Online, Office, SharePoint etc.

2. Internet Services – installation, diagnostics etc.

3. Printer Services.

4. RMM Tools.

5. Automation Tools.

6. Remote Access Tools.

7. Networking Equipment – Modems, routers, and switches.

8. Windows Workstations and Servers.

9. Mac OS Workstations and Servers.

10. Active Directory.

11. Group Policy.

12. DHCP.

13. DNS.

14. Data storage – RAID knowledge, NAS devices etc.

15. Virtual Environments – Hyper-V and VM-Ware.

16. Cloud and on-premises backup solutions such as Veeam.

17. Excellent communication skills with a focus on phone manner.

18. Experience in a customer service interactions/support role.

19. Software, hardware, and network troubleshooting

20. Ability to diagnose hardware faults.

21. Ability to find solutions by research and trial.

22. MSP environment experience.

Licences, registrations, and qualifications: Full clean driving licence. Access to a car during working hours. Valid clean DBS check. One will be asked on job acceptance if not already present. Right to work in the UK.

This job description serves to illustrate the scope and responsibilities of the role and is not intended to be an exhaustive list of duties. You will be expected to perform other job-related tasks requested by management and as necessitated by the development of this role and the development of the business.

Please send CV's to [email protected]

Apply Now

Refine Your Search

e/i technician jobs in bedminster, bst

Vacancy 2: Support Technician

Vacancy 1: Escalations Technician - 2nd/3rd Line Duties

E/I Technician

Care Services Customer Partner

Account Handler

BOXER Technician

Dispenser

Vehicle Technician

Plumber

Project control technician Apprentice

Service Advisor

Nail Technician

HGV - Automotive Technician / Mechanic - Workshop Based - Bristol

Facilities E-Kart Team Leader New Centre Opening

Field Service Engineer | Bristol

0.608108 Technician in Hair & Beauty

Rope Access Supervisor

Cable Routing engineer/technician

Vehicle Technician

Motorsport Workshop Technician & Technical Instructor

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