Contact centre/sales advisor Work, Jobs in Birmingham (with Salaries)

Contact Centre/Sales Advisor
Camping and Caravanning Club —Coventry
- £25,687.70 a year
- Overtime
- Hybrid work
- Sales
- Communication skills
- Time management
- Annual leave
- Work from home
Quick apply
7d
Customer Service Advisor
Speedy Freight —Halesowen
- £24,600 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Customer Advisor
Pavers —Solihull
- £13.00 - £13.50 an hour
- 8 hour shift
- Employee discount
Quick apply
13d
Contact Centre Advisor - 9 Month FTC
Johnsons Cars —Redditch
- £25,000 - £27,700 a year
- Full-time
- Customer service
- No experience needed
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor
OurCoop —Warwick
- £24,862.50 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Vehicle Inspections Telesales Agent
RAC —Walsall
- £25,369.80 a year
- Monday to Friday
- Sales
- Customer service
- Microsoft Office
- Free parking
- Employee discount
4d
Dispenser
Boots —Sutton Coldfield
- £16 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
3d
Customer Experience Manager (CXM)
Babble Cloud —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Travel
- Communication skills
- Annual leave
Quick apply
Digital Solutions Account Manager
Probrand Ltd —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- IT
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Vertical Sales Manager (Data Centres, Europe)
Atkore —West Bromwich
- Remote
- Sales
- Engineering
- Business development
- Free parking
- Annual leave
Quick apply
Parts Advisor - Part Time
TrustFord —Tamworth
- From £13.52 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
11d
Solution Lead - Cloud & AI
Babble Cloud —Burton-On-Trent
- Full-time
- Sales
- Business development
- SharePoint
- Annual leave
- Sick pay
Quick apply

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Contact Centre/Sales Advisor
Camping and Caravanning Club —Coventry
Be confident, and knowledgeable on all Club products and Services to be able to deliver exceptional service on all calls, both inbound and outbound.
£25,687.70 a year
Quick apply
7d

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contact centre/sales advisor jobs near birmingham

Contact Centre/Sales Advisor

Camping and Caravanning Club -
Coventry

Quick apply

Job details

Full-time
£25,687.70 a year
7 days ago

Benefits

Annual leave
Company pension
Work from home
Employee assistance programme
Employee discount

Qualifications

Sales
GCSE
Communication skills
Time management

Full job description

Service Centre Advisor

37.5 hours per week, working patterns available of Monday- Friday 09.30-17.30

plus 1 in 4 Saturdays 09.00-13.00 (Jan-Aug) contracted and paid as overtime

£25,687.70 per annum

The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring.

We are recruiting for a Service Centre Advisor. The successful candidate will play a key role in supporting the Service Centre Management Team by delivering outstanding customer service and high‑quality member communication across all channels. The position is focused on consistently meeting agreed KPIs and SLAs whilst maintaining a friendly, professional, and solutions‑driven approach. A core part of the role is to add value wherever possible, enhancing every interaction and contributing to the overall success and objectives of the Club.

Daily duties and responsibilities will include:

Champion the value of Club membership by confidently communicating its benefits and proactively engaging non‑members to drive membership growth.
Handle all member and non‑member bookings for Club Sites, aiming to convert every enquiry into a confirmed booking while offering attractive alternatives when first choice is not available, providing, at all times, sales through service.
Manage membership renewals efficiently, processing payments and ensuring a seamless, positive renewal experience for every member.
Conduct outbound calls to support retention, bookings management, and other targeted campaigns as directed by the Service Centre Management Team.
Be confident, and knowledgeable on all Club products and Services to be able to deliver exceptional service on all calls, both inbound and outbound.
To utilise skills of persuasion to encourage members to engage more with us or renew their membership.
Provide exceptional service on every call, combining friendliness with professionalism to deliver accurate information and build strong member relationships.
Consistently meet and exceed call‑handling KPIs, contributing to the overall performance and success of the Service Centre.
Drive customer satisfaction in line with Net Promoter Score expectations.
To recognise when levels of confidentiality are required and remain professional at all times, ensuring to meet with all relevant legislation including GDPR and payment processing.

We are looking for the following in applications:

GCSE’s or equivalent to include English and Maths
Competent with Microsoft packages
Experience of working within a busy customer environment or team
Experience of customer interactions, service and persuasive skills
Develop a good working knowledge, process understanding and time management
Excellent customer facing, relationship building and interpersonal skills
Excellent standard of verbal and written communication both internally and externally
Experience of sales through service and product knowledge

The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team. We've been helping people enjoy the great outdoors for over 120 years.

We believe in rewarding our people for their hard work, so we have a great mix of benefits and opportunities, to give you the recognition you deserve:

Benefits include 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home the remainder of the week (after probation period).

We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment.

We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply.

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

For this role, you must have evidence of the right to work in the UK.

Please upload your anonymised CV

Applications close : 31st July 2026

Quick apply

Refine Your Search

contact centre/sales advisor jobs in birmingham

Contact Centre/Sales Advisor

Customer Service Advisor

Customer Advisor

Contact Centre Advisor - 9 Month FTC

Customer Service Advisor

Vehicle Inspections Telesales Agent

Dispenser

Customer Experience Manager (CXM)

Digital Solutions Account Manager

Vertical Sales Manager (Data Centres, Europe)

Parts Advisor - Part Time

Solution Lead - Cloud & AI

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