Private patient sales advisor Work, Jobs in Bishop's Stortford, Hrt (with Salaries)

Private Patient Sales Advisor
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- Full-time
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Private Patient Sales Advisor
Spire Healthcare —Brentwood
Convert warm leads into appointments and sales to meet KPI targets. Able to work effectively within a hub while supporting a national sales framework.

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Private Patient Sales Advisor

Spire Healthcare -
Brentwood

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

Self-Pay Administrator | Patient Support Centre

Permanent | Full Time
Brentwood | Competitive Salary + Excellent Benefits

Spire Healthcare is recruiting a Self-Pay Administrator to join our Patient Support Centre Sales team based in Brentwood . This is an excellent opportunity for someone with strong customer service skills to begin or develop a career within private healthcare. Full training will be provided.

The Self-Pay Administrator is responsible for managing self-pay patient enquiries and converting warm leads into confirmed appointments, delivering a high standard of service while working towards agreed performance targets.

About the Patient Support Centres

The Patient Support Centres provide clinically aligned administrative services across inpatient admissions, outpatient activity and self‑pay pathways. The service supports the effective management of patient enquiries and booking processes on behalf of the hospitals it serves, ensuring accuracy and a high standard of patient experience.

Key Responsibilities

Manage self-pay patient enquiries via telephone, email and online platforms
Handle enquiries from initial contact through to appointment booking
Convert warm leads into appointments and sales to meet KPI targets
Deliver a high standard of customer service in line with private healthcare expectations
Manage and prioritise your own workload effectively
Use multiple systems to support enquiry handling and booking processes
Promote Spire’s Values and Purpose, contributing to a culture of service excellence
Build positive relationships through clear and effective communication

About You

Strongly target-driven with a customer-focused approach
Confident using a range of systems and technology
Enjoy working in a fast-paced, collaborative team environment
Strong communication and interpersonal skills
Able to work effectively within a hub while supporting a national sales framework

Working Hours

37.5hrs per week, worked across, Monday to Friday between 8:00am and 7:00pm.

Saturday: 9:00am – 4:00pm (as required)

What to expect during the selection process

Stage 1: Online Assessments (20 mins)
Short personality and judgement test. Successful candidates progress to Stage 2.
Stage 2: Video Interview (20 mins)
4 scenario-based questions. Successful candidates are invited to a face-to-face interview.
Stage 3: Face-to-Face Interview
Visit a Patient Support Centre to learn more about the role and for us to get to know you

Benefits

35 days annual leave inclusive of bank holidays
Competitive pension with flexible retirement options
‘Spire for You’ benefits platform with cashback and discounts
Free Bupa health screening
Private medical insurance

Spire Healthcare is one of the UK’s leading independent healthcare providers, operating hospitals and clinics across England, Wales and Scotland. We are proud to be an equal opportunities employer and are committed to creating an inclusive environment where our people can thrive.

We reserve the right to close this vacancy early if sufficient applications are received.

Apply Now

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