Job description
Payouts Administrator
About the role
As a Payouts Administrator, you will be responsible for working with customers, car dealers and our lenders to ensure that finance is paid out quickly, efficiently and compliantly. You'll help ensure that all customers receive the high quality service we're known for when finding and funding their perfect vehicle.
This is a fast-paced and varied role and is partially phone based.
Working Hours:
We are open to discussing both part-time and full-time hours (minimum 30 hours per week). Availability must include every Saturday.
Key Responsibilities:
- Support our Sales Team to ensure that customer's car finance applications are handled professionally and efficiently.
- Build and maintain a good relationships with our partner lenders and third party dealerships.
- Monitor and follow-up on the completion of all documentation required for finance to be paid out.
- Ensure that finance is provided in compliance with regulatory requirements, as well as to our lenders and our own internal standards.
- Provide assistance to customers completing their finance documents.
- Help promote the company positively at every opportunity.
What you'll need:
- A positive, can-do, attitude and a willingness to learn.
- Good communication skills, both written and oral.
- To be well organised with great attention to detail.
- The confidence to challenge our Sales Account Managers when necessary.
- The ability to quickly and accurately enter information, produce documentation, and supply information.
- Previous experience of working in an inbound/outbound customer service position or a Support/Administration role is essential.
- Experience of working in an FCA regulated environment is preferred though not essential.
About Us
Quick Car Finance has gone from an ambitious Bournemouth start-up to best rated car finance broker in the UK in only 4 years. We believe in offering a world class customer experience (check out our google reviews) and we care about providing an equalling positive experience for our colleagues! Customer satisfaction and loyalty is the key to our success.
We're based in the heart of Bournemouth in an open plan office. We also have an office in Manchester.
Benefits
- Smart Casual Dress
- Bring your (well behaved) dog to work with you!
- 28 Days Holiday
- Pension Plan
- Regular Social Events
- Free Breakfast Daily
- Company Events
- Company Pension
- Gym Membership
- Referral Programme
- Wellness programme
Salary: £27,000 FTE
Ability to commute/relocate:
- Bournemouth, BH1 1BZ: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Pay: £27,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Gym membership
- Health & wellbeing programme
- Referral programme
- Store discount
Ability to commute/relocate:
- Bournemouth BH1 1BZ: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 1 year (required)
Work Location: In person
