Operations support executive (night shifts) Work, Jobs in Brentwood, Ess (with Salaries)

Operations Support Executive (Night Shifts)
First Mile —London
- £34,500 - £37,000 a year
- Weekend availability
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
COBR Directorate Watchkeeping Team
Cabinet Office —London
- £40,974 - £45,259 a year
- Weekend availability
- Presentation skills
- Leadership
- Annual leave
9d
Guest Services Assistant
The Arts Club - Hotel —London
- Nights as needed
- Microsoft Office
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
YouTube Escalation Specialist, Social Comms and Escalations
Google —London
- Weekend availability
- Social media management
- Bachelor's degree
- No degree
Residential Housekeeping Floor Supervisor
RAFFLES —London
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
Retail Experience Executive
RAFFLES —London
- Full-time
- CRM software
- Sales
- Hotel
- Employee assistance programme
- Sick pay
Quick apply

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operations support executive (night shifts) jobs near brentwood, ess

Operations Support Executive (Night Shifts)

First Mile -
London

Quick apply

Job details

Full-time
£34,500 - £37,000 a year

Benefits

Company pension
Employee assistance programme
Car scheme

Qualifications

Customer service
Communication skills

Full job description

Are you looking for a role that really is a force for good? If so, then this could be the perfect opportunity

First Mile is a leading recycling company, collecting and recycling over 100,00 tonnes of waste from over 30,000 customers each year. First Mile started in 2004 with the aim of changing the way recycling is carried out. We now provide zero to innovative recycling solutions to our customers, collecting over 30 streams of waste and ensuring nothing is sent to landfill. Every part of our operations prioritise sustainability and putting the planet first. By working with First Mile, you will be contributing to a greener and more sustainable world.

Job Description

As an Operations Support Executive, your purpose is to ensure that all rounds run smoothly and customer service is kept high. Key details of the role are below:

Location: Hoxton, East London

Working Hours: Monday to Friday 8pm to 5am

Salary: £34,500 plus discretionary quarterly bonus

Holiday: 25 days plus bank holidays, plus one extra day for each complete year of service up to 5 days

Key Responsibilities

Being available throughout the night to support drivers and cyclists with customer issues over the phone, acting as the first point of contact
Providing on the spot advice to drivers on how to handle issues they experience at customers
Recognising frequent issues at customer sites and proposing solutions to fix these
Ensuring all vehicles are road worthy and flagging any issues with vehicles to the transport team immediately
Monitoring driver and cyclist performance and flagging and actioning these accordingly
Effectively communicating updates and instructions to drivers ahead of, or on, their round
Keeping operations databases up to date and accurate
Preparing effective daily handover documents for the AM team
Monitoring customer service levels for the Hoxton depot
Booking agency workers and weekend security coverage

Requirements

Strong communication and collaboration skills
Strong customer service skills
Strong work ethic, showing a willingness to go above and beyond to help the team
Strong proactivity and organisation skills
Ability to work well under pressure and deal with challenging stakeholders
Right to work in the UK
Experience in a fast paced environment
Customer service experience (desirable)

Benefits

£40 per month welfare allowance on top of salary
Company pension scheme
Salary sacrifice and financial wellbeing scheme
Employee assistance programme
Electric vehicle scheme
Competitive holiday allowance
Disrcetionary quarterly bonus

Quick apply

Refine Your Search

operations support executive (night shifts) jobs in brentwood, ess

Operations Support Executive (Night Shifts)

COBR Directorate Watchkeeping Team

Guest Services Assistant

YouTube Escalation Specialist, Social Comms and Escalations

Residential Housekeeping Floor Supervisor

Retail Experience Executive

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