Dental Receptionist -
Overview:
Join our dynamic dental team as a Dental Receptionist and embark on a rewarding journey in the field of Dentistry. We are seeking an enthusiastic, self-motivated, and reliable individual to be the face of our practice. Patient care is paramount in our business, making this role ideal for someone who is outgoing, friendly, and dedicated to providing exceptional service. Full training will be provided, and you will have the opportunity to work alongside qualified staff to enhance your skills.
Responsibilities:
- Greet patients with a warm and welcoming demeanour
- Answer the telephone and handle patient enquiries in a positive, efficient and friendly manner
- Keep patients informed of any delays
- Notify dentists/hygienists of patients’ arrivals
- Schedule patient appointments in accordance with the practice policies and keep records of all appointments and remind patients of their appointments as required
- Collect and record patient payments and pursue any debts in accordance with the practice payments policy
- [Maintain the patient records to ensure they are completed correctly before filing them securely] [Follow computer procedures to ensure that patient records are properly maintained]
- Liaise with dental laboratories, suppliers and other organisations as required, keeping records of laboratory work in and out
- Deal in an appropriate and prompt manner with patient feedback and inform the practice manager about patient comments and complaints
- Manage the sales of dental sundries to patients and ensure patients are provided with the opportunity to buy sundries when they leave the practice
- Keep the office, patient’s toilet and reception area tidy and welcoming
- Assist throughout the practice and perform such other tasks as reasonably requested by management.
Skills:
- Strong communication skills with a good command of English
- Ability to multitask and prioritize tasks effectively
- Proficient in basic office procedures and computer applications
- Attention to detail and accuracy in handling paperwork
- Prior experience in a dental or medical setting is advantageous but not mandatory
Benefits:
- Competitive salary based on experience
- Supportive work environment with a focus on teamwork
- Training opportunities provided by the company
If you are looking to kickstart your career in dentistry and thrive in a fast-paced environment where patient care is key, we invite you to apply for the Dental Receptionist position at our practice.
Job Types: Full-time, Fixed term contract
Pay: From £28,000.00 per year
Benefits:
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
