Information & network security Work, Jobs in Bromborough, Msy (with Salaries)

IT Support Technician
Climax Studios —Liverpool
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
IT Support
CIS Worldwide Ltd —Chester
- £2,200 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Digital Forensics Officer
Department for Work and Pensions —Liverpool
- £38,772 - £45,065 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Mentoring
- Annual leave
- Employee assistance programme
6d
SOC Examiner
Eurofins UK Forensic Services —Birchwood
- Full-time
- Laboratory experience
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Jointers Mate
Network Plus —Talacre
- £40,000 - £45,000 a year
- First Aid Certification
Quick apply
Case Administrator - Courts - Cheshire
HM Prison & Probation Service —Chester
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
13d
Cyber Security Operations Manager
The Granite Group —Liverpool
- Up to £75,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Leadership
- Flexible schedule
Quick apply
Operations Support Manager
Securitas UK —Broughton
- £39,802.30 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
TAP Driver Trainer, E2E Field Learning Excellence
Amazon UK Services Ltd. - A10 —Haydock
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
4d
Court Associate - Cheshire
HM Courts & Tribunal Service —Chester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
1d
Homelessness Support Worker
Saha —Liverpool
- £27,108.72 a year
- Weekend availability
- Annual leave
- Employee discount
Relief Mobile Patrol Officer
Securitas UK —Liverpool
- £13.45 an hour
- Weekend availability
- English
- Driving
- Communication skills
- Free parking
- Employee discount
Quick apply
7d
Probation Service Officer - Flint (Wales)
HM Prison & Probation Service —Flint
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Field Service Technician - Central New York
Motorola Solutions —Liverpool
- £70,000 - £80,000 a year
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Excel
- Employee stock purchase plan
- Annual leave
Case Administrator - Courts - Merseyside
HM Prison & Probation Service —Liverpool
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
13d
Support Driver
Network Plus —Liverpool
- Driving
Quick apply
Join our trusted contractor network
The Config Team —Skelmersdale
- Full-time
- Remote
Quick apply
IT Service Desk Analyst
Artifex Interior Systems Limited —Liverpool
- Full-time
- IT
- Communication skills
Quick apply
Service Desk Manager
Evolve BG Ltd —Wigan
- £50,000 a year
- Leadership
- Communication skills
Quick apply
13d
Probation Officer - Flint , Wrexham & HMP Berwyn
HM Prison & Probation Service —Flint
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
7d

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IT Support Technician

Climax Studios -
Liverpool

Quick apply

Job details

Full-time

Benefits

Private dental insurance
Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Life insurance

Qualifications

Customer service
Network Protocols
IT support
ServiceNow
Leadership
Communication skills
Active Directory

Full job description

Climax Studios was established over 30 years ago, we have an extensive history in developing all kinds of digital experiences across all formats, and we have won multiple awards along the way. You’ll be based out of our state-of-the-art studio located in the heart of the beautiful Albert Dock in Liverpool overlooking the Harbour.

At Keywords, we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services.

We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences.

Keywords is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. www.keywordsstudios.com

We are seeking an IT Technician to oversee employee support across our UK based studios.

The successful candidate will be responsible for overseeing the delivery of IT support and service desk operations for our Liverpool studio, you’ll be based fully onsite out of our state-of-the-art studio located in the heart of the beautiful Albert Dock in Liverpool overlooking the Harbour, providing an efficient and effective service to our internal users.

This is an excellent opportunity for an experienced IT Support Technician with excellent communication and leadership skills, who is looking to make an impact within a fast-paced and dynamic environment. This role reports to the Climax Studio IT Manager, (Climax Studios was established over 30 years ago & have an extensive history in developing all kinds of digital experiences across all formats) and will involve working closely with colleagues in other studios to deliver a seamless service to all our users.

Requirements

Understanding of basic Network Protocols
Hands on knowledge of changing hardware
Problem solving skills and the ability to resolve issues swiftly and effectively
Ability to produce clear, concise and accurate documentation and job notes
The ability to articulate at a technical level appropriate to the circumstances
Experience of working or supporting clients in the games industry a plus
Understanding of Active Directory & O365 Administration
Global experience within a business services environment and ideally video games development and/or working in a highly technical development environment.
Knowledge of first line support operations.
Knowledge of ServiceNow and industry trends.
Excellent relationship building skills.
Ability to work in a matrix management environment.
Proven experience in managing a high-performing customer service or support team.
Excellent written and verbal communication skills.
Ability to analyse, interpret, and report on complex data.
Passion for gaming and the gaming industry.
Ability to adapt to changing priorities and work in a fast-paced environment.
Excellent problem-solving and conflict resolution skills.
Strong customer service orientation, with a focus on delivering high-quality services to employees and stakeholders.

Duties and Responsibilities

Full scope of tasks including but not limited to:

Support users with requests via the ticketing system, while keeping IT security at the forefront of every decision
Replacing and maintaining hardware for user’s PC’s
Work alongside the IT Manager to ensure planned upgrades are implemented with minimum downtime
Updating documentation of working practices
Upgrade different types of hardware and software with minimal impact to users
Setting up new user’s accounts and profiles and dealing with password issues
Monitoring and maintaining computer systems and networks
- Develop and maintain excellent relationships with our employees, providing personalized and empathetic support.
- Stay up-to-date with industry developments and use this knowledge to improve support processes and procedures.
- Manage all local IT support operations to ensure that SLAs are met and that our internal users are provided with an exceptional user experience.
- Collaborate with global IT support teams to ensure global IT policies and standards are consistently implemented and measured.
- Ensure that all IT assets in the local office are managed and maintained to a high standard.
- Proactively manage relationships with suppliers and partners ensuring service level agreements and contracts are maintained and renewed as required.
- Ensure compliance with all relevant regulations and legislation related to workplace services, health and safety, and environmental management.
- Collaborate with other senior leaders and stakeholders to build a strong culture of innovation, continuous improvement, and learning across the organization.

Benefits

Excellent holiday package
Regular social events
A friendly, focused, ambitious and relaxed working environment
Ongoing training and development, with career progression
Group Private Medical Insurance provided by BUPA
Group Life Insurance
Employee Assistance Programme
Private Dental Insurance
Group Income Protection
Company Pension Scheme
Cycle To Work Scheme
Eye-Care Vouchers

Perks

In-house clubs and socials. From board games, tennis, football to D&D nights, there are lots of opportunities to socialise.

Role Information: EN

Studio: Climax Studios

Location: Europe, United Kingdom, Liverpool

Area of Work: Game Development

Service: Create

Service Type: Art

Employment Type: Permanent

Working Pattern: Full Time, Onsite

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides for equal opportunities for all employees and potential employees.

PERSONAL DATA PROTECTION POLICY

Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy https://www.keywordsstudios.com/en/applicant-privacy-notice/.

Quick apply

Refine Your Search

information & network security jobs in bromborough, msy

IT Support Technician

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Digital Forensics Officer

SOC Examiner

Jointers Mate

Case Administrator - Courts - Cheshire

Cyber Security Operations Manager

Operations Support Manager

TAP Driver Trainer, E2E Field Learning Excellence

Court Associate - Cheshire

Homelessness Support Worker

Relief Mobile Patrol Officer

Probation Service Officer - Flint (Wales)

Field Service Technician - Central New York

Case Administrator - Courts - Merseyside

Support Driver

Join our trusted contractor network

IT Service Desk Analyst

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Probation Officer - Flint , Wrexham & HMP Berwyn

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