Customer service advisor (full time) Work, Jobs in Bromyard, Hef (with Salaries)

Customer Service Advisor (Full Time)
OLPRO —Worcester
- £24,785 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
6d
Customer Support & Operations Administrator
Keynetics Ltd —Malvern
- £25,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Customer Success Associate
Indra Renewable Technologies —Malvern
- £26,227.50 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
7d
Customer Service Advisor
TELUS Agriculture & Consumer Goods —Ross-on-Wye
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Travel
Quick apply
Customer Support Representative
Avensys UK Ltd —Kidderminster
- £27,000 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Annual leave
- Sick pay
5d
One Stop - Customer Service Assistant
One Stop —Worcester
- £11.74 an hour
- Full-time
12d

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customer service advisor (full time) jobs near bromyard, hef

Customer Service Advisor (Full Time)

OLPRO
Worcester

Quick apply

Job details

Permanent | Full-time
£24,785 a year
6 days ago

Benefits

Free parking
Casual dress
Company pension
Private medical insurance
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Communication skills
A Level

Full job description

Pay: £24,785 per year

Job description: Customer Service Advisor (Full Time)

Hours: Monday – Friday 9am-5pm
Work Location: In person

About OLPRO

OLPRO is a leading outdoor brand known for innovative camping products and exceptional customer care. We are looking for a dedicated and detail-focused Customer Service Advisor to deal with warranty and general enquiries, ensuring every customer receives a fair, timely, and professional resolution.

Role Overview

This role focuses on handling Customer enquiries through email, live chat and phone enquiries, processing returns, and coordinating repair or replacement decisions. The ideal candidate will be highly organised, customer-centric, and able to confidently manage product-related issues while liaising with internal departments such as Operations and Repairs.

Key Responsibilities

Manage and respond to all customer enquiries, via email, live chat, Phone
Assess warranty claims, request supporting information, and determine the correct next steps in line with company policy.
Process returns and warranty cases from initial contact through to resolution.
Dealing with delivery enquires
Communicate clearly with customers regarding repair, replacement, or refund outcomes.

Customer Support

Provide friendly, professional, and timely responses to all customer queries.
Assist with general customer service tasks when required, including email and product queries.
Maintain a calm, empathetic approach when dealing with frustrated customers or complex cases.

Internal Coordination

Work with Operations, Warehouse, and Repairs teams to confirm product statuses and repair outcomes.

Skills & Experience

Experience in customer service, ideally in a product-based or warranty-focused environment.
Strong written and verbal communication skills.
Excellent organisational ability and attention to detail.
Ability to handle multiple cases simultaneously in a fast-paced environment.
Comfortable working with Customer Management or ticketing systems.
Problem-solving mindset with a customer-first approach.

Job Types: Full Time, Permanent

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Private medical insurance

Ability to commute/relocate:

Worcester WR6 6NJ: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Pay: £24,785.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Private medical insurance

Ability to commute/relocate:

Worcester WR6 6NJ: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

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customer service advisor (full time) jobs in bromyard, hef

Customer Service Advisor (Full Time)

Customer Support & Operations Administrator

Customer Success Associate

Customer Service Advisor

Customer Support Representative

One Stop - Customer Service Assistant

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I want to receive the latest job alerts for customer service advisor (full time) in bromyard, hef

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