Location/s: Bristol, UK
Recruiter contact: Alice Roostan
Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices.
We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual.
Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant.
About the business unit
Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.
Overviw of the role
You will be an ambassador for Mott MacDonald as the first person our clients and visitors will meet. With a professional, warm and welcoming personality you will be focused on ensuring everyone enjoys a great experience when attending our premises. You will work as part of the Premises ‘go to’ team for all local help and support and you will have high standards when representing Mott MacDonald and upholding our corporate brand. This office-based role is part-time (15 hours, Thursday & Friday), reporting directly to the Bristol Office Manager. Your activities will include but not limited to:
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Be the key point of focus for all things office related
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Responsibility for meeting & greeting all visitors ensuring a welcoming and safe environment is always maintained
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Securely handling calls, post, orders i.e. PPE & stationery and general enquiries
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Communicating local office inductions, emergency arrangements, first aid etc
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Ensuring workstations and meeting rooms are set up correctly, with all AV equipment in working order, including troubleshooting when required
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Maintaining the catering supplies for the office
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Assisting the Office manager where required on any H & S tasks
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Act as an appointed first aider and emergency warden
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Co-ordinate emergency wardens and first aid cover
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Act as the first point of contact for any maintenance or cleaning issues, making sure issues are logged promptly
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Ensure the office is kept clean & tidy including compliance with our clear desk policy
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Undertake monthly office inspections
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Coordinating car parking arrangements including visitor parking
Candidate specification
As an Office Coordinator you will be focused on operational activities for the office ensuring staff and visitors enjoy a great experience when attending our premises. In this role you will be responsible for compliance with all mandatory procedures under Mott MacDonald’s Business Management System, namely health, safety, security, information security, and office environmental management.
Desirable:
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Previous experience in an Office/Facilities/Front of House role
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Excellent people skills
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Ability to effectively communicate with staff and visitors through, phone, email and in person
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Able to work independently and as part of a team
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Knowledge of Health and Safety in the context of an office environment
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Be prepared for a very varied role
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Know what is and deliver great customer service
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Ability to keep calm and patient even in challenging situations to resolve immediate problems and deliver long term solutions
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Proficient in MS office applications
Please be advised that offers for this role are conditional upon obtaining the appropriate level of Security Clearance.
UK Immigration
Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
Agile working
At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust.
Equality, diversity, and inclusion
We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.
Accessibility
We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at [email protected] and we will talk to you about how we can support you.
We offer some fantastic benefits including:
Financial wellbeing
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We match employee pension contributions between 4.5% and 7%.
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Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
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Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.
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Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
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As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.
Employee Ownership
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Our employee ownership model means no external investors, just us, creating a culture of shared success.
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Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses.
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As your career grows, so does your stake, recognising your long-term impact and contribution.
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Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future.
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For our senior roles you will have a direct pathway towards ownership from day one.
Health and wellbeing
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Private medical insurance for all UK colleagues.
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Health cash plan to support you with every day health costs and treatments.
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Access to Peppy, providing free support from menopause experts for all UK colleagues.
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A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
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Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.
Lifestyle
- A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
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Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
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Variety of employee saving schemes and discounts from high-street retailers.
Enhanced family and carers leave
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Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
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Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
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Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.
Learning and development
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Primary annual professional institution subscription.
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A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.
Networks, communities, and social outcomes
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Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.
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Make a difference within our communities through our social outcomes.
