Digital operations assistant Work, Jobs in Chelmsford (with Salaries)

Digital Operations Assistant
S.H.E.D —Great Hallingbury
- £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Quick apply
6d
Team Member
NEXT —Chelmsford
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
6d
Administration Assistant
Warranty Solutions Group Ltd. —Romford
- £12,420.00 - £38,544.52 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Sales Assistant - UNIQLO Bluewater
Fast Retailing —Dartford
- £13.45 an hour
- Part-time
- Customer service
- Employee discount
5d
Administrative Assistant
Toomey Motor Group —Southend-on-Sea
- £23,000 - £26,500 a year
- Full-time
- Administrative experience
- Data entry
- Organisational skills
8d
Retail Sales Assistant/Driver
Majestic Wine Warehouses Ltd. —Chelmsford
- Part-time
- Customer service
- Communication skills
- Time management
- Employee discount
11d
E-Commerce/ Online Sales Assistant
Transglobal Distribution Limited —Colchester
- £13 - £14 an hour
- Full-time
- Microsoft Excel
- Sales
- Social media management
- Free parking
- Employee discount
Quick apply
1d
Store Colleague
GOOUTDOORS —Thurrock
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Premises Assistant (Caretaker)
Skanska —Chelmsford
- Customer service
- School
- Bereavement leave
Assistant Office Manager
Skanska —Gravesend
- Oracle
- ERP systems
- Microsoft Office
- Bereavement leave
3d
Assistant Manager
Wickes —Maldon
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
5d
Retail Customer Service - 18 Hours
Betfred —Haverhill
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
Veterinary Care Assistant
Vets for Pets —Romford
- Nights as needed
- Computer literacy
- Communication skills
- Free parking
- Employee discount
4d
E-Commerce Assistant
Discount Builders Merchants Kent —Gravesend
- £24,420 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Assistant Store Manager
JDSPORTS —Stansted
- Full-time
- Retail management
- Leadership
- Communication skills
- Employee discount
Quick apply
Marketing Assistant Placement (Sales & Retail)
Top Brand Outlet Ltd —Stapleford Tawney, Romford
- £24,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Sales
- Product management
- Free parking
- Annual leave
Quick apply
3d
Lead Production Artisan & Warehouse Supervisor
Zesty Lemons Creative Limited —Bishop's Stortford
- £27,000 - £36,000 a year
- Full-time
- Heavy lifting
- Team management
- Warehouse experience
- Free parking
- Employee discount
Quick apply
Shop Manager
Betfred —Walthamstow
- £14.69 an hour
- Weekend availability
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
3h
Café Manager
Beyond Food Foundation —East Ham
- £40,000 - £41,500 a year
- Weekend availability
- Hospitality
- Supervising experience
- Travel
- Free parking
- Annual leave
Quick apply
7d
Bus Driver (Zero Hours)
London Hire Group —Hoddesdon
- £16.36 an hour
- Driving
- School
- Free parking
- Bereavement leave
Quick apply

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Digital Operations Assistant

S.H.E.D -
Great Hallingbury

Quick apply

Job details

Full-time
£27,000 a year
6 days ago

Benefits

Company pension

Qualifications

Microsoft Powerpoint
Microsoft Excel
Management
Customer service
Computer literacy
Microsoft Office
Communication skills

Full job description

Digital Operations Assistant; Maternity Cover- The Chesterford Group; Basildon

£27,000 per annum

The Digital Operations Assistant is responsible for supporting the Operations team and developing the company's technology platforms and digital user experiences for the continued benefit of the company and its people.

This role requires driving a market leading digital customer service experience and will involve various aspects of interaction with customers, internal and external.

You will be required to support management and team members through exceptional communication information and training.

The role will mainly be based at Head Office although visiting stores and getting involved in 'out of hours' support and supporting store openings would be an ongoing part of this position.

Monday - Thursday 9am - 5pm, Friday 9am - 3pm
The successful candidate would be eligible to work 1 day per week from home

Due to the location of the office in Basildon the successful candidate must be able to drive.

Main responsibilities:

UK Optimisation - Continuously look to improve digital customer experiences and overall optimise all digital channels/ platforms to deliver seamless UX to our customers
This includes addressing any digital / platform issues and customer feedback
Support customer experiences when required on a cover basis using the Zendesk platform
Maintain all digital platforms and 3rd party aggregator relationships, including conducting frequent 'health checks' on our systems and platforms to ensure they are working effectively, and taking responsibility for menu changes, promotions, training and reporting.
Conduct reporting and use insights to suggest improvements
Collaborate across functions ( Marketing, Operations, Project Management ) to support and implement product roll outs, price increases, promotions.
To maintain multiple technology platforms ( included but not limited to; opening hours, menu scheduling, time slots, training and menu changes.) and provide the store management and key stakeholders with the key insights to improve the business. This will include use of the following systems; Redcat, Dojo, Harri, Upskills, Too Good To Go, ResDiary, The Fork, Uber Direct, 3rd Party delivery aggregator platforms ( Just Eat, Deliveroo, Uber Eats ).
Assist on our EPOS system ( Redcat ) in terms of store requirements for KP, KV, ticketing, descriptions and generation support needed for stores.
Maintain the PLU master data base and communicate with 3rd parties and our SHED colleagues on change to process, innovations, tests & trials
Support and lead training for store management onsite, at the Head Office and via training videos / e learning in the platforms that you manage.
Assist with implementing price increases/changes: PLU changes, changing prices on tills, liasing with Redcat, liaising with the Marketing team to support menu board changes.
Setting up digital hardware for SHED team and stores, such as new laptops, digital / delivery tablet etc when required

Skills:

Customer first mindset is required for both internal and external customers
Customer - centric mind set with a real passion for discovering behaviour, trends and opportunities for innovation
Approachable, with a very high standard of people management understanding
All in depth understanding of the brands under your control
Detailed and focused, with a drive for excellence in all areas of the business
Excellent communication skills
Computer literate including powerpoint / microsoft office 365 and intermediate Excel skills
Understanding of digital platforms is key
Experience of working with 3rd party delivery aggregators ( Just Eat, Deliveroo and Uber Eats ) is ideal but not essential

Benefits:

Competitive salary
Health Shield Cash Plan
Life Assurance
50% off FishnChickn Ltd stores
£30 off FishnChickn Ltd stores every 30 days
28 days holiday inclusive of bank holidays
Company pension scheme
Birthday off, if on a working day or change to an alternative day if on a weekend

INDHEADOFFICE

Quick apply

Refine Your Search

digital operations assistant jobs in chelmsford

Digital Operations Assistant

Team Member

Administration Assistant

Sales Assistant - UNIQLO Bluewater

Administrative Assistant

Retail Sales Assistant/Driver

E-Commerce/ Online Sales Assistant

Store Colleague

Premises Assistant (Caretaker)

Assistant Office Manager

Assistant Manager

Retail Customer Service - 18 Hours

Veterinary Care Assistant

E-Commerce Assistant

Assistant Store Manager

Marketing Assistant Placement (Sales & Retail)

Lead Production Artisan & Warehouse Supervisor

Shop Manager

Café Manager

Bus Driver (Zero Hours)

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