Help desk engineer Work, Jobs in Cosby, Lec (with Salaries)

IT Support Engineer
UK Business College (UKBC) —Leicester
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
8d
Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
Customer Care Champion - Dispatcher
Otis —Leicester
- Full-time
- Remote
- Communication skills
20h
Customer Care Champion - Call Handler
Otis —Leicester
- Full-time
- Communication skills
20h
Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
Administration Coordinator
Bellrock Property and Facilities Management —Leicester
- £29,000 a year
- Hybrid work
- Data entry
- Organisational skills
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
Systems Support Engineer (5-month FTC)
Fisher German —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
- IT
Senior Service Desk Engineer
Zenzero Solutions —Coventry
- Azure
- Microsoft Office
- AWS
IT Systems Engineer (Boomi)
Multi-Color Corporation —Daventry
- Full-time
- Computer Science
- Engineering
- ERP systems
Quick apply
Quality Engineer
Morgan Advanced Materials —Corby
- Full-time
Junior Support Engineer
Agriculture & Horticulture Development Board (AHDB) —Coventry
- £25,000 - £29,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Presentation skills
- Annual leave
- Employee assistance programme
5d
Scheduler
ISS Facility Services —Birmingham
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
Mechanical Contracts Manager
Blackrow Group —Leicester
- £55,000 - £73,109 a year
- Full-time
- Hybrid work
- Management
- Project management
- Welding
Quick apply
6d
Fleet Desk Manager
Paragon Banking Group —Northampton
- Part-time
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
Senior Geo - Environmental Engineer
PickEverard —Leicester
- AutoCAD
- Engineering
- Driving
- Annual leave
- Employee assistance programme
Transport Operator
GXO Logistics —Coventry
- £31,724.16 a year
- Full-time
- Analysis skills
- Annual leave
- Employee discount
6d
Transport Operator (Nights)
GXO Logistics —Coventry
- £31,724.16 a year
- Full-time
- Analysis skills
- Annual leave
- Employee discount
6d
Regional Service Manager
JIK-Integral UK Limited —Belgrave
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Employee assistance programme
- Employee discount
Quick apply

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IT Support Engineer

UK Business College (UKBC)
Leicester

Quick apply

Job details

Permanent | Full-time
8 days ago

Qualifications

Microsoft Windows Server
Jira
TCP
Software troubleshooting
SCCM
BMC Remedy
LAN
Windows
Microsoft Office
CompTIA Network+
IT support
DNS
Mac OS
ServiceNow
IT
Linux
TCP/IP
Communication skills
Active Directory
CompTIA A+
VPN

Full job description

Job Overview
We are seeking a dedicated IT Support Engineer to join our dynamic technology team. The successful candidate will be responsible for providing comprehensive technical support across various platforms, ensuring seamless operation of our IT infrastructure. This role offers an excellent opportunity to utilise your expertise in computer networking, hardware, and software troubleshooting within a fast-paced environment. The ideal applicant will possess strong communication skills and a customer-focused approach, delivering exceptional service to end-users and stakeholders alike.

Duties

Provide first and second-line technical support via help desk systems such as ServiceNow and Jira, resolving issues related to hardware, software, and network connectivity.
Assist users with desktop support across Windows and macOS operating systems, including troubleshooting Microsoft Office applications and other productivity tools.
Manage and maintain Active Directory accounts, user permissions, and group policies to ensure security compliance.
Support server infrastructure including Microsoft Windows Server environments, Linux systems, DNS configurations, TCP/IP settings, VPN connectivity, firewalls, and LAN/WAN networks.
Utilise SCCM for software deployment and system updates; manage BMC Remedy for incident tracking and resolution documentation.
Conduct hardware diagnostics and repairs on computers, peripherals, and network devices; oversee the installation of new hardware components.
Analyse system logs and network traffic to identify potential issues or security threats; implement preventative measures accordingly.
Collaborate with cross-functional teams to develop solutions that optimise system performance and security protocols.
Document technical procedures and solutions clearly for future reference; provide training or guidance to end-users when necessary.

Requirements

Proven experience in IT support roles with a strong understanding of computer networking principles such as TCP/IP, DNS, LAN/WAN architecture.
Proficiency in operating systems including Windows (desktop and server), macOS, and Linux environments.
Hands-on experience with Active Directory management, Microsoft Windows Server administration, VPN setup, firewall configuration, and TCP protocols.
Familiarity with IT service management tools such as ServiceNow, Jira, SCCM, BMC Remedy; ability to document incidents accurately.
Strong troubleshooting skills in software applications (Microsoft Office suite) and hardware components.
Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
Analytical mindset with good problem-solving abilities; capable of prioritising tasks effectively under pressure.
Relevant certifications such as CompTIA A+, Network+, Microsoft Certified: Windows Server Fundamentals or similar are advantageous but not essential. This position offers an engaging environment where your technical expertise will directly impact operational efficiency while providing opportunities for professional growth within our organisation.

Work Location: In person

Quick apply

Refine Your Search

help desk engineer jobs in cosby, lec

IT Support Engineer

Help Desk Engineer

Customer Care Champion - Dispatcher

Customer Care Champion - Call Handler

Support Engineer - Mobile (Northamptonshire)

Administration Coordinator

Systems Support Engineer (5-month FTC)

Senior Service Desk Engineer

IT Systems Engineer (Boomi)

Quality Engineer

Junior Support Engineer

Scheduler

Mechanical Contracts Manager

Fleet Desk Manager

Senior Geo - Environmental Engineer

Transport Operator

Transport Operator (Nights)

Regional Service Manager

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