Customer success manager uk Work, Jobs in Cottenham, Cam (with Salaries)

Customer Success Manager
Cambridge Intelligence —Cambridge
- Hybrid work
- Negotiation
- Annual leave
Customer Success Manager - UK
ADVANCE®AI —Saint Neots
- Travel
Quick apply
4d
Customer Account Manager
Europa Worldwide Group —Cambourne
- £35,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
5d
Customer Success Manager
Clarivate —Cambridge
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- No degree
Merchant Success Manager - eCommerce
Worldpay (UK) Limited —Cambridge
- Communication skills
Quick apply
Customer Success Manager
Arrow Electronics, Inc. —Newmarket
- Full-time
- Microsoft Office
- Annual leave
5d
eCommerce Platform Partner Manager UK & ROI
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Communication skills
Quick apply
Renewable Energy Area Sales Manager
Regen Renewables Ltd —Royston
- £50,000 - £100,000 a year
- Full-time
- Customer service
- Microsoft Office
- Driving
Quick apply
Trainee Sales Manager
SmartSharp ltd —Cambridge
- £25,000 - £60,000 a year
- Full-time
- Management
- Sales
- Driving
- Free parking
Quick apply
5d
eCommerce Migrations Director UK & ROI
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Organisational skills
Quick apply
National Account Manager, Rental Market UK / IRE (m/f/d)
Adam Hall Group —Market
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Communication skills
- Flexible schedule
Quick apply
General Manager
Equans —Cambridge
- Full-time
- Engineering
- Contracts
- Annual leave
- Employee assistance programme
Cambridge - General Manager
Itsu —Cambridge
- Full-time
- Quick service & fast food restaurant
- Employee assistance programme
- Life insurance
3d
Internal Sales Executive
Deanta UK Ltd —Ely
- £26,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Employee discount
Quick apply
eCommerce Growth Director UK & ROI
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Organisational skills
Quick apply
Graduate Management Trainee - Cambridge
Enterprise Mobility —Cambridge
- Full-time
- Sales
- Customer service
- Bachelor's degree
Product Manager
OGT —Cambridge
- Sales
- Laboratory experience
- Analysis skills
- Employee discount
Quick apply
Product Manager
RMG Digital Ltd —Cambridge
- Up to £80,000 a year
- Full-time
- Communication skills
Agency Relations Manager (Remote)
Demand.com —Cambridge
- CRM software
- Hospitality
- Business development
Quick apply
6d
Insight Application Manager
Cambridge University Press & Assessment —Cambridge
- £38,300 - £53,600 a year
- Hybrid work
- English
- Teaching
- Annual leave
13h

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Customer Success Manager

Cambridge Intelligence
Cambridge

Apply Now

Job details

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Data visualisation
Account management
Negotiation

Full job description

As a Customer Success Manager at Cambridge Intelligence, you’ll join our Customer Success team to build and maintain strong relationships with our customers and help them identify and resolve any issues.

What’s involved?

You’ll be the first point of contact when a customer signs up for one of our products, and this is where you’ll get to finely tune your excellent customer relationship building skills.

You'll onboard new customers, be responsible for key account management, including renewals, account development but also host product update/roadmap sessions. You’ll also follow up with customers on ad hoc support incidents, and collaborate with the team and our Head of Customer Success regarding any issues to ensure the highest levels of customer care.

Who’s the ideal candidate?

Our products are market-leading developer toolkits for data visualization. It’ll be your job to ensure our customers get the most out of them.

To thrive in this role, you should relish working with cutting edge technology and enjoy liaising with product teams within our customers’ organisations. You’ll enjoy the culture of working in an SME and seeing your contribution make a huge difference to the overall success of our growing business.

With account management experience you’ll have a technical appreciation for software and web technologies, and have some experience working in a customer success or renewals role. You’ll be a people-person and enjoy establishing an ongoing rapport with the customer’s team, specifically developers, product managers and business executives. You’ll be able to communicate easily at all levels and enjoy nurturing those relationships and seeing them grow.

You might also have experience of:

Negotiating and managing commercial agreements
Working with data visualization products or web related technologies

Who you'll work with

You’ll work alongside two Customer Success Managers and report into the Customer Success Operations Manager as part of the wider Commercial team, collaborating cross-functionally with colleagues across the business to help customers achieve their goals.

Be yourself

We want to build a fair, respectful and welcoming company, where everyone feels at home. That means taking a long-term approach to equality, diversity and inclusion – not treating it as a tickbox exercise. With the help of our EDI group, we’re working to make every aspect of the business – including recruitment – fair, respectful and inclusive.

Benefits

Pension – up to 6% employer contribution
Medical and dental insurance (BUPA)
Hybrid working – typically 3 days in the office during onboarding, then 1–2 days per week
Up to 12% discretionary bonus
25 days annual leave
5 days of professional development paid for by the company
Death in service benefit
Flexible holiday benefits
Cycle scheme (fully funded by the company)
EV scheme (conditions apply)

You need to have the right to work in the UK. Unfortunately, we can't offer sponsorship either now or in the future.
Please, no agency approaches.

Apply Now

Refine Your Search

customer success manager uk jobs in cottenham, cam

Customer Success Manager

Customer Success Manager - UK

Customer Account Manager

Customer Success Manager

Merchant Success Manager - eCommerce

Customer Success Manager

eCommerce Platform Partner Manager UK & ROI

Renewable Energy Area Sales Manager

Trainee Sales Manager

eCommerce Migrations Director UK & ROI

National Account Manager, Rental Market UK / IRE (m/f/d)

General Manager

Cambridge - General Manager

Internal Sales Executive

eCommerce Growth Director UK & ROI

Graduate Management Trainee - Cambridge

Product Manager

Product Manager

Agency Relations Manager (Remote)

Insight Application Manager

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