At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.
This is an exciting time to join the Cardiology team at Epsom & St Helier Hospitals as we look to expand our provision of Cardiology services.
We are looking for a motivated, dynamic and enthusiastic individual to join our administrative team and support with coordination and scheduling of an expanded programme of work.
The successful candidate must be adaptable in their approach, and demonstrate a commitment to high calibre, patient centred care.
This is an exciting time to join the Cardiology team at Epsom & St Helier Hospitals as we look to expand our provision of Cardiology services. We are looking for a motivated, dynamic and enthusiastic individual to join our administrative team and support with coordination and scheduling of an expanded programme of work.
Reporting to the Assistant Service Manager for Cardiology, you will work closely with the Cardiology Administrative and Clerical team to support the administration and scheduling of day case, inpatient and outpatient activity for the Cardiology service. A flexible approach and excellent interpersonal skills are essential in addition to high standards of customer service.
The post holder will be the point of contact for all administrative and clerical issues relating to a patient’s care pathway, tracking and supporting patients from referral to treatment &/or discharge.
The role will require some patient-facing activity, and you will also be expected to manage and support queries from patients, clinicians and fellow staff. Excellent telephone skills and good IT proficiency will also be essential in helping with day-to-day duties. The role requires the postholder to be able to work at both hospital sites for several days each week.
If you are solution-focused, good at prioritising and motivated to improve the patient experience, this could be the role for you!
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
"There will be an opportunity to discuss the base site for this role at interview. All Cardiology PPC roles require cross site working, but the successful candidate will be primarily based on either the St Helier or Epsom site. There is scope to consider basing the position at either the St Helier or Epsom site, depending on Candidate preference and discussion at interview."
Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: [email protected]
Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.
Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.
Use of Artificial Intelligence
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References
Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.
Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.
Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.
Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.
Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.
