Customer service assistant Work, Jobs in Culcheth (with Salaries)

Customer Service Assistant (Part Time)
Arne Clo Ltd —Birchwood
- Part-time
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Assistant
Lidl —Bolton
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
3d
Customer Service Assistant
4SIGHT ADVISORY LIMITED —Manchester
- £14 - £17 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
20h
MANCHESTER FULL TIME AND PART TIME SALES ASSISTANTS
Zara, Pull&Bear, Bershka, Stradivarius —Manchester
- Temporary
- Annual leave
- Employee discount
Store Assistant (Manchester, Trafford Centre)
Lounge —Manchester
- Weekend availability
- Travel
Customer Sales Assistant
Travis Perkins —Leigh
- £29,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Sales
5d
Retail Sales Assistant - Trafford - part time
Nespresso —Manchester
- £13.45 an hour
- Part-time
- Sales
- Communication skills
10d
Retail Sales Assistant - Trafford - 16 hours
Nespresso —Manchester
- £13.45 an hour
- 8 hour shift
- Sales
- Communication skills
10d
Customer Assistant - Food - Gemini
Marks & Spencer —Warrington
- £13.41 an hour
- Temporary
- Employee discount
6d
Temp Sales Assistant
Smiggle —Manchester
- Weekend availability
- Sales
- Communication skills
- Store discount
- Annual leave
Sales Assistant
House of CB —Manchester
- From £12.93 an hour
- Part-time
- Microsoft Outlook
- Sales
- Customer service
- Employee discount
Quick apply
4d
Retail Assistant
Bents Garden & Home —Glazebury
- £9.00 - £12.71 an hour
- Weekend availability
- Communication skills
- Free parking
- Annual leave
Sales Assistant
THOMAS SABO —Trafford
- £12.80 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Referral programme
Quick apply
22h
8hr Part Time Sales Assistant, Kurt Geiger, Manchester Trafford
Kurt Geiger —Trafford
- 8 hour shift
- Customer service
- Communication skills
- Employee discount
Quick apply
Customer Service & operations assistant ( part-Time)
JD Seasonings —Wigan
- £11 - £13 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Employee discount
Quick apply
13h
One Stop - Customer Service Assistant
One Stop —Walton
- £12.81 an hour
- Full-time
10d
Night Receptionist (Porter) - Dakota Manchester Airport opening summer 2026
Dakota Manchester Airport —Manchester
- £13.25 an hour
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Books - Sales Assistant
WHSmith Travel —Manchester
- Part-time
- IT
- Annual leave
- Employee assistance programme
Quick apply
Full Time Sales Assistant - UNIQLO Manchester Trafford *New Store Opening*
Fast Retailing —Manchester
- From £13.45 an hour
- Full-time
- Customer service
- Employee discount
Stockroom Assistant (Full Time) - Manchester (Trafford Centre)
Hugo Boss —Manchester
- Full-time
- Communication skills

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customer service assistant jobs near culcheth

Customer Service Assistant (Part Time)

Arne Clo Ltd
Birchwood

Quick apply

Job details

Part-time

Benefits

Cycle to work scheme
Tech scheme
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

CRM software
Communication skills

Full job description

ARNE is a UK-based apparel and footwear brand based in Birchwood Park, near Warrington. We design and develop all our products in the UK, working with trusted manufacturing partners across both the near and far east.

All our products are available directly to customers through ARNEclo.com, offering a seamless online shopping experience. We’re also proud to be stocked in Selfridges, both in-store and online, and we’ve recently opened our first permanent retail store at Liverpool ONE – a huge milestone for the brand.

Looking ahead, we have ambitious goals for the next decade, and the team firmly believes they’re all achievable. From launching new product categories and expanding internationally to investing in paid media, CRM, and growing our retail presence — the next chapter for ARNE is shaping up to be an exciting one. And this is only the beginning!

We’ve come a long way from starting out in Mum’s bungalow back in 2018 to our all-new, fully bespoke HQ. This space will be our home for at least the next 5–10 years, and while it’s not quite our style to shout too loudly, it’s here that we plan to reach our goals, take ARNE global, and further establish ourselves as a truly iconic UK brand.

Reporting to our Customer Service Manager, you’ll be responsible for delivering a first-class customer experience to ARNE customers, ensuring a seamless and exceptional customer journey. Handling all customer enquires meaningfully and thoroughly.

If you are an enthusiastic, engaging individual and want to join us on our exciting journey please apply today!

Your day-to-day role and responsibilities include:

Customer Support

Respond to customers across multiple channels, including email, live chat and social media with a professional and brand aligned tone.
Assisting with orders, including tracking deliveries, amending orders, chasing returns or helping customers complete orders.
Maintain a customer first attitude when handling queries, following our set GOGW process.

Brand Representation

Communicate in a tone and style consistent with the brands values
Maintain and Improve ARNE’s Trust Pilot score
Assist with fraud detection to protect customers and the business.

Issue Resolution

Handle complaints and resolve issues with empathy and efficiency, escalating when necessary.
Thoroughly investigate any instance of disputed delivery/lost parcel or missing returns/items.
Ensure all appropriate tickets are raised to the relevant teams/departments promptly and include all the necessary information from the start.

Product Knowledge

Maintain in depth knowledge of ARNES collections, sizing, materials and styling to provide accurate information and personalised recommendations.
Attend team meetings and product drops to improve service quality.

Feedback Loop/Team Collaboration

Communicate customer feedback to relevant departments (eg product, operations) to improve service
Participate in weekly team meetings to align on performance goals, process updates, and shared challenges.
Support teammates by sharing knowledge, troubleshooting techniques, or stepping in during high-volume periods.
Contribute to a positive team culture by offering ideas, celebrating team wins, and recognising peer contributions.

Personal efficiency

Achieve all set KPI’s - response times, resolution rates, customer satisfaction scores and error rates.
Take ownership of personal development through 1-2-1 feedback sessions and performance reviews.

Requirements

Previous experience in a customer-facing or customer experience role is preferred
Familiarity with CRM systems and eCommerce support platforms (e.g. Gorgias, Zendesk) is desirable
Confident in handling and resolving customer complaints effectively
Strong written and verbal communication skills
Able to maintain a friendly, professional, and empathetic tone
Skilled at understanding and responding to customer needs
Demonstrates attention to detail and performs well under pressure
Capable of managing multi-channel customer interactions efficiently
Works collaboratively with colleagues to achieve team and individual KPIs

Benefits

We are proud to be recognised as a Medium sized Sunday Times Best Place to Work two years a row!
32 Days Holiday (including Bank Holidays) + your Birthday off
Holidays increasing up to 36 days with service
Option to buy / sell holidays
Generous staff discount
Annual and quarterly bonus schemes based on company performance
Private Healthcare including Dental & Optical Plans after probation
Health Cash Plan from day one
Life assurance paying 5x annual salary from day one
Discounted marketplace with money off/cash back from 100’s of places
Employee Assistance Programme
Cycle to Work Scheme
Tech Scheme

ARNE are an equal opportunities employer. We believe that diverse people bring different skills and are committed to ensuring our business support the needs of potential colleagues from Ethnic Minority backgrounds and colleagues who may be disabled or neurodiverse. We are committed creating a great place to work through diversity and inclusivity and we strongly encourage applications from candidates from all backgrounds to join our growing team.

Quick apply

Refine Your Search

customer service assistant jobs in culcheth

Customer Service Assistant (Part Time)

Customer Assistant

Customer Service Assistant

MANCHESTER FULL TIME AND PART TIME SALES ASSISTANTS

Store Assistant (Manchester, Trafford Centre)

Customer Sales Assistant

Retail Sales Assistant - Trafford - part time

Retail Sales Assistant - Trafford - 16 hours

Customer Assistant - Food - Gemini

Temp Sales Assistant

Sales Assistant

Retail Assistant

Sales Assistant

8hr Part Time Sales Assistant, Kurt Geiger, Manchester Trafford

Customer Service & operations assistant ( part-Time)

One Stop - Customer Service Assistant

Night Receptionist (Porter) - Dakota Manchester Airport opening summer 2026

Books - Sales Assistant

Full Time Sales Assistant - UNIQLO Manchester Trafford New Store Opening

Stockroom Assistant (Full Time) - Manchester (Trafford Centre)

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