Customer success coordinator Work, Jobs in Dunfermline, Fif (with Salaries)

Customer Success & Support Coordinator
Datel Solutions —Dunfermline
- £13.71 - £14.21 an hour
- Full-time
- Customer service
- Administrative experience
- In-person
Quick apply
Customer Success Coordinator
RivoraLabs —Edinburgh
- £140 - £180 a day
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee stock purchase plan
- Employee discount
Quick apply
4d
Marketing Coordinator
Qufora Ltd —Tranent
- Full-time
- Hybrid work
- English
- Analysis skills
- Project management
- Work from home
- Employee discount
Quick apply
6d
Digital Marketing Coordinator & Retail Advisor
Wine Importers Ltd —Edinburgh
- £28,500 a year
- Weekend availability
- Hybrid work
- Sales
- IT
- In-person
- Employee discount
- Sick pay
Quick apply
13d
People Operations - Services Coordinator
Ian Macleod Distillers —Broxburn
- Full-time
- Hybrid work
- Human resources
10d
HR Coordinator
MacTaggart Scott —Loanhead
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
6d
Freelance In Person Event Specialist - Edinburgh, Scotland
Visit.org —Edinburgh
- Temporary
- Customer service
- English
- Travel
Quick apply
Permissions & Compliance Coordinator
GoFibre —Edinburgh
- £31,000 - £36,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
Quick apply
Mobile Hire & Sales Coordinator
GAP Group —Harthill
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Annual leave
Goods In Materials Coordinator
Highland Spring Group —Blackford
- £31,610 a year
- Full-time
- Microsoft Outlook
- Driving
- Warehouse experience
Quick apply
Activity Manager
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Weekend availability
- Computer literacy
- English
- Administrative experience
- Annual leave
Excursions Manager
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Weekend availability
- Computer literacy
- English
- Administrative experience
- Annual leave
IOS Software Engineer
Barclays —Edinburgh
- Continuous improvement
5d

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Customer Success & Support Coordinator
Datel Solutions —Dunfermline
Ensure customers are receiving excellent service and support. The successful candidate will become a key point of contact for our customers, helping to maintain…
£13.71 - £14.21 an hour
Quick apply
Customer Success Coordinator
RivoraLabs —Edinburgh
In this role, you'll act as a key point of contact, assisting customers with enquiries, coordinating solutions with internal teams, and helping to maintain…
£140 - £180 a day
Quick apply
4d

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customer success coordinator jobs near dunfermline, fif

Customer Success & Support Coordinator

Datel Solutions
Dunfermline

Quick apply

Job details

Permanent | Full-time
£13.71 - £14.21 an hour

Qualifications

Customer service
Administrative experience
VoIP
IT support
Telecommunication
Communication skills

Full job description

Datel Solutions are looking for a motivated and organised Customer Success & Support Coordinator to join our growing team.

This is a varied role combining customer account management, first-line support and provisioning/administration. The successful candidate will become a key point of contact for our customers, helping to maintain strong client relationships while ensuring services are delivered efficiently and professionally.

This position would suit someone who enjoys dealing with people, is technically minded, organised, and able to manage multiple tasks in a fast-paced environment.

Key Responsibilities

Account Management

Build and maintain strong relationships with existing customers
Carry out regular customer check-ins and service reviews
Ensure customers are receiving excellent service and support
Assist with customer retention and satisfaction

First-Line Support

Handle inbound customer calls and support queries
Perform basic broadband diagnostics and troubleshooting
Provide first-line support for hosted telecoms platforms
Log and manage support tickets
Escalate technical issues to engineers where required

Provisioning & Administration

Process broadband and telecoms orders
Coordinate and manage number porting requests
Schedule installation and engineering appointments
Liaise with suppliers and customers regarding order progress
Maintain accurate customer records and documentation

Skills & Experience

Desirable skills and experience include:

Excellent communication and customer service skills
Strong organisational and administrative abilities
Confidence using business systems
Ability to multitask and prioritise workload
Experience in telecoms, IT support, or customer service would be beneficial
Familiarity with broadband, VoIP, or hosted telephony services would be advantageous

What We Offer

Competitive salary
Supportive and friendly working environment
Opportunity to grow within a developing business
Ongoing training and development
Varied and interesting day-to-day responsibilities

Job Types: Full-time, Permanent

Pay: £13.71-£14.21 per hour

Expected hours: 30.0 per week

Work Location: In person

Quick apply

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customer success coordinator jobs in dunfermline, fif

Customer Success & Support Coordinator