It service desk engineer Work, Jobs in Frenchay, Gls (with Salaries)

IT Service Desk Engineer
Bupa Dental Care —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
5d
IT Service Desk Engineer
BTL IT Solutions Ltd. —Bristol
- £26,000 - £29,000 a year
- Full-time
- Windows
- In-person
Quick apply
Service Desk Manager
Babcock International —Bristol
- £44,600 - £55,800 a year
- Full-time
- Agile
- IT
- SDLC
- Annual leave
- Employee assistance programme
Service Desk Engineer
Babcock International —Bristol
- £28,300 - £35,400 a year
- Full-time
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Vacancy 2: Support Technician
EvolvIT —Bristol
- Azure
- Customer service
- SharePoint
Senior IT Engineer
TavasTechs Ltd —Portishead
- £45,000 - £55,000 a year
- Full-time
- Azure
- AWS
- Computer networking
Quick apply
Operations Desk Controller – Full Time | Fixed Term | Competitive Salary
Power Electrics —Bristol
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Referral programme
6d
Field Service Technician / Engineer - Bristol
nGeneration —Bristol
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Vacancy 1: Escalations Technician - 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
Business Applications Engineer
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
Senior Consultant, M365 Cloud Engineer
Turner & Townsend —Bristol
- Full-time
- Azure
- SharePoint
- IT
Quick apply
4d
Head of Technology Operations
Ecotricity —Stroud
- Hybrid work
- Leadership
- Employee discount
Problem Manager
Babcock International —Bristol
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
Applications Engineer (L3/L4)
Thorn SDS Ltd —Corsham
- Full-time
- Engineering
- Analysis skills
- IT
- Annual leave
- Life insurance
Quick apply
Applications Engineer (L3/L4)
Thorn SDS —Corsham
- Full-time
- Engineering
- Analysis skills
- IT
- Annual leave
- Life insurance
Senior Process Engineer / Environmental Modelling Consultant
Arcadis —Bristol
- Engineering
- Bachelor's degree
Engineering Geologist
Mott MacDonald —Newport
- Full-time
- Engineering
- Master's degree
- Travel
- Annual leave
Senior Geotechnical Engineer/ Senior Engineering Geologist
AECOM —Bristol
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Analysis skills
Principal / Associate Geotechnical Engineer
WSP —Bristol
- Part-time
- Hybrid work
- Maintenance
- Contracts
- Flexitime
- Work from home
Senior Aquatic Ecologist
AECOM —Bristol
- Full-time
- Hybrid work

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it service desk engineer jobs near frenchay, gls

IT Service Desk Engineer

Bupa Dental Care -
Bristol

Apply Now

Job details

Full-time
5 days ago

Benefits

Cycle to work scheme
Discounted gym membership
Private medical insurance

Qualifications

Microsoft Office
VoIP
ServiceNow
IT
Active Directory

Full job description

IT Service Desk Engineer

Full time, Permanent

Based in North Bristol/Hybrid working - 1-2 days a week in the office, 1 week in every 6 on-call

The Role

As an IT Service Desk Engineer, you will provide comprehensive technical support to customers, resolving hardware and software issues logged via our in-house ticketing system, ServiceNow.

Responsibilities

Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software ServiceNow.
Become familiar with helpdesk policies and services.
Become familiar with every team within the IT department and collaborate well to solve more complex problems.
Be willing to work on other duties as assigned by the IT Service Manager and IT Service Desk Team Lead.
To provide technical support via remote access, answering support queries and tickets onsite or via phone or email.
To maintain the gold standard of customer service for all support queries and always adhere to all service management principles.
To take ownership of user problems and be proactive when dealing with user issues.
Respond to enquiries from customers and help them resolve any hardware or software problems that are within our supported scope.
Support users in the use of computer equipment by providing necessary training and advice.
To allocate more complex service issues to our escalations team.
To arrange for external technical support where problems cannot be resolved in house.
Carry out on-call duties for P1 incidents – This is on a rota system and is for 1 week at a time. Between the hours of 18:00PM to 20:00PM Mon-Fri and all-day Saturday.

Skills/Experience

Working knowledge of Active Directory
Working knowledge of Office 365
Working knowledge of hardware troubleshooting (PC peripherals and imaging of PCs)
Light networking knowledge
Good understanding of VoIP phone systems (Horizon)

The benefits here are industry-leading, and we’ll be able to tell you more about them in the process (or jump to the benefits and rewards page on our careers site for a flavour). But here’s a snapshot:

25 days holiday, plus the option to buy more.
Discounts in over 7,000 retailers, discounted gym membership and discounted dental insurance (of course).
Health Trust - our bespoke employee private healthcare plan, providing healthcare cover with no medical underwriting for colleagues and their families.
Access to remote GP and nurse services, physiotherapy, and mental health support.
MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products.
Early access to your earned wages through Wagestream.
Cycle to work scheme.
And many more, just ask…

If you or someone you know would be interested in working with a dynamic and expanding healthcare business, with lots of support on offer, great benefits and friendly teams, we would love to hear from you!

To find out more about working with us, find us on LinkedIn, Facebook and Instagram.

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Bupa Dental Care is an equal opportunities employer.

Apply Now

Refine Your Search

it service desk engineer jobs in frenchay, gls

IT Service Desk Engineer

IT Service Desk Engineer

Service Desk Manager

Service Desk Engineer

Vacancy 2: Support Technician

Senior IT Engineer

Operations Desk Controller – Full Time | Fixed Term | Competitive Salary

Field Service Technician / Engineer - Bristol

Vacancy 1: Escalations Technician - 2nd/3rd Line Duties

Business Applications Engineer

Senior Consultant, M365 Cloud Engineer

Head of Technology Operations

Problem Manager

Applications Engineer (L3/L4)

Applications Engineer (L3/L4)

Senior Process Engineer / Environmental Modelling Consultant

Engineering Geologist

Senior Geotechnical Engineer/ Senior Engineering Geologist

Principal / Associate Geotechnical Engineer

Senior Aquatic Ecologist

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