It support Work, Jobs in Gateshead (with Salaries)

IT Technician
Newcastle Building Society —Newcastle upon Tyne
- £33,709 - £43,783 a year
- Full-time
- Computer networking
- IT
- Financial services
3d
IT Support Analyst (Out of Hours)
Norton Rose Fulbright —Newcastle upon Tyne
- 12 hour shift
- Remote
- Azure
- Windows
- Microsoft Office
ICT Support Technician - Field Based - Working from Home
DC Services —Durham
- £25,000 - £30,000 a year
- 8 hour shift
- Hybrid work
- English
- Microsoft Office
- Travel
- Work from home
- Flexible schedule
Quick apply
IT Support Apprentice
Aspire Technology Solutions —Gateshead
- £17,000 a year
- Full-time
- Remote
- Customer service
- Travel
- IT
- Free parking
- Annual leave
Quick apply
4d
Service Desk Support Analyst
Your Move —Newcastle upon Tyne
- Full-time
- Customer service
- Windows
- Communication skills
Customer Representative (Technical Support)
Act! LLC —Newcastle upon Tyne
- £27,500 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
24/7 IT Analyst
Aspire Technology Solutions —Gateshead
- £28,200 - £36,000 a year
- Full-time
- Travel
- Organisational skills
- Free parking
- Annual leave
Quick apply
Service Desk Support Analyst
Reeds Rains —Newcastle upon Tyne
- Full-time
- Customer service
- Windows
- Communication skills
IT Service Desk Engineer
RMT —Newcastle upon Tyne
- Windows
- IT
- Communication skills
Quick apply
Service Desk Support Analyst
LSL Property Services —Newcastle upon Tyne
- Full-time
- Customer service
- Windows
- Communication skills
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Technical Support Specialist
Eque2 —Newcastle upon Tyne
- Hybrid work
- Customer service
- SQL
- Travel
Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
IT Support Manager
Pepes Piri Piri —Sunderland
- £26,343.44 - £56,317.76 a year
- Temporary
- Computer Science
- Bachelor's degree
- Computer networking
Quick apply
6d
IT Service Desk Engineer
RMT Accountants & Business Advisors —Newcastle upon Tyne
- Windows
- IT
- Communication skills
Customer Support Advisor (Fixed-Term Contract)
One Utility Bill —Newcastle upon Tyne
- £27,976 a year
- Full-time
6d
Sage Support Engineer
Zynk —Newcastle upon Tyne
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- SQL
- APIs
Quick apply
Customer Success Advisor (Education)
LexiaUK —Gateshead
- £25,950 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Office
- Bachelor's degree
- Store discount
- Health & wellbeing programme
Quick apply
Technical Support Engineer
Zynk —Newcastle upon Tyne
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- SQL
- APIs
Quick apply
Customer Service Advisor
EE —Newcastle upon Tyne
- £13.35 - £13.66 an hour
- Full-time
- Customer service

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it support jobs near gateshead

IT Technician

Newcastle Building Society -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£33,709 - £43,783 a year
3 days ago

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Paid volunteer time
Car scheme

Qualifications

Computer networking
IT
Financial services

Full job description

Job Posting Title

IT Technician

Salary Band

£33,709 - £43,783

Grade: LC2

Job Description

About the Role

In the IT Technician role, you will play a key part in the management and support of core IT infrastructure, ensuring systems remain available, secure, and performing optimally. You will provide escalated support for service desk incidents and requests, taking ownership of complex issues and resolving them within agreed SLAs. Alongside this, you will monitor system performance, carry out regular maintenance and housekeeping activities, and support upgrades and new system implementations.

You will contribute to the ongoing development and maintenance of the Group’s Business Recovery and Disaster Recovery plans, including assisting with configuration updates and participating in regular testing. A strong focus on security best practice will be essential, as you help implement and maintain robust controls across IT systems. The role also involves supporting departmental operations, including producing procedures and management information, contributing to ad hoc infrastructure projects, and providing support to NFML customers where required. You may also be expected to provide out-of-hours cover on occasion.

Working closely with the wider Infrastructure Services team, you will support change delivery, ensure service continuity, and contribute to the continuous improvement of IT services across the organisation.

About You

You are a proactive and analytical professional with the confidence to solve problems and make decisions outside of established procedures, while remaining aligned to policy frameworks. You communicate clearly and concisely, both in writing and verbally, and can present information in a structured, balanced way that meets the needs of your audience.

You thrive in fast-paced environments, effectively managing a high volume of complex tasks while consistently meeting deadlines. With strong attention to detail, you maintain high standards of accuracy and quality in your work. You are resilient and adaptable, able to respond to changing priorities while maintaining focus and performance. A strong awareness of risk and the ability to analyse potential impacts underpin your approach, alongside a clear commitment to continuous improvement.

Self-motivated and driven to develop your own capabilities, you bring experience working within IT services, ideally in financial services or other regulated environments. You are comfortable operating within a managed risk culture and have experience working with suppliers and collaborating across multiple support functions to deliver business outcomes. A solid working knowledge of general networking and server-based technologies is essential.

About Us
The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities.

The Group provides traditional financial services, helping people own their own home, plan and manage their finances and operate a 32-branch network across the North-East, North-West, Cumbria and Yorkshire. Our Strategic Solutions subsidiary owns the UK’s leading savings management platform and provides managed technology services to new challenger banks and other established providers.

As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.

What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

A 35 hour weekly contract
25 days holiday each year plus bank holidays (increasing with length of service - pro rata)
Bonus Scheme (paid annually) - On target 5%, up to 10% depending on performance
Colleague mortgage scheme and access to our financial advisors
Pension scheme – up to 9% employers’ contribution
Life assurance (4x salary) and income protection
Access to a range of wellbeing benefits, including medicash scheme
Electric car salary sacrifice scheme
Cycle to Work scheme
Above statutory family leave entitlement - 3 months full pay, 3 months half pay regardless of gender or route to parenthood
An extra day’s holiday for your birthday
The option to buy and sell holidays
Two paid volunteering days each year
A broad range of learning and development opportunities
Access to a range of high street and online discounts
Access to a range of discounted/subsidised gym memberships nationwide
A wide range of recognition initiatives to recognise and reward great performance

Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at [email protected]

Company:

Newcastle Strategic Solutions Limited

Apply Now

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it support jobs in gateshead

IT Technician

IT Support Analyst (Out of Hours)

ICT Support Technician - Field Based - Working from Home

IT Support Apprentice

Service Desk Support Analyst

Customer Representative (Technical Support)

24/7 IT Analyst

Service Desk Support Analyst

IT Service Desk Engineer

Service Desk Support Analyst

Service Desk Consultant - 2nd Line (Infrastructure)

Technical Support Specialist

Customer Service Advisor

IT Support Manager

IT Service Desk Engineer

Customer Support Advisor (Fixed-Term Contract)

Sage Support Engineer

Customer Success Advisor (Education)

Technical Support Engineer

Customer Service Advisor

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