Online travel & support consultant Work, Jobs in Glasgow, Sct (with Salaries)

Online Travel Consultant (Stewart Travel) - Remote
Brooklyn Travel —Glasgow
- Remote
- Sales
- Customer service
- Travel
Quick apply
7d
TSB | Customer Service Consultant | Grade B | Branch Banking | Cumbernauld |12 Month FTC
046 TSB UK —Cumbernauld
- £24,700 a year
- Full-time
- Customer service
- Banking
10d
Women's Development Worker - Gambling Harm
Simon Community Scotland —Glasgow
- £26,524 - £28,086 a year
- Temporary
- Hybrid work
- Google Suite
- In-person
- Communication skills
7d
Technical Business Support Consultant
Northern Marine Group —Glasgow
- Customer service
- Business
- Communication skills
Operational Technology Cyber Security Consultant (All Levels)
Amentum —Glasgow
- Full-time
- Travel
- Communication skills
- Employee assistance programme
Retail Apprentice Travel Advisor
TUI Group —Greenock
- From £8.50 an hour
- Part-time
- Customer service
- Employee discount
Senior Analyst – Corporate Actions
Capco —Glasgow
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Financial services
- Annual leave
- Life insurance
Quick apply
Key Account Manager
Synmatch AI —Scotland
- Sales
- Travel
- Communication skills
- Referral programme
Apprentice Chef - Glasgow
Compass Group —Glasgow
- £28,084 a year
- Full-time
- Culinary experience
- No experience needed
- Kitchen experience
- Employee assistance programme
- Employee discount
12d
Senior Regulatory Toxicologist
Ramboll —Glasgow
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Business development
- Annual leave
Quick apply
4d
Senior/ Principal Transport Planner and Modeller
Ramboll —Glasgow
- Full-time
- Hybrid work
- Engineering
- Project management
- Presentation skills
- Annual leave
Quick apply
12d
Civil Engineering Sub Agents and Site Agents
George Leslie Ltd —Glasgow
- Full-time
- Management
- Supervising experience
- Travel
- Free parking
- Annual leave
Quick apply

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Online Travel Consultant (Stewart Travel) - Remote

Brooklyn Travel -
Glasgow

Quick apply

Job details

Permanent
7 days ago

Qualifications

Sales
Customer service
Communication skills

Full job description

Online Travel Consultant

Job Title: Online Travel Consultant

Department Retail

Location: Based at Home (You must be based in the UK and able to travel to Glasgow for training)

Hours of Work: Various options, lots of flexibility – Evenings (from around 5pm-8pm), part-time, and some full-time roles.

The Retail arm of Brooklyn Travel Group is one of our most varied departments encompassing Travel Sales, Admin Support, Product and Customer Service functions. As an independent travel Agent, we have the ability to sell all types of holidays, to any destination from our 11 stores across Scotland and Northern Ireland. We also offer an omni-channel approach for ease and flexibility of booking. Our aim is to provide our customers with a seamless journey from initial enquiry to their Welcome Home’ call, as exceptional customer service is at the heart of what we do.

Role Information

An ambassador for Stewart Travel, the Online Travel Consultant role is exciting, varied and fast-paced. We pride ourselves in our exceptional customer service and expect you to continuously work to our values. You will be passionate about travel and have a genuine interest in travelling and creating experiences for your customers. Working for Stewart Travel’s online team, you will be a self-starter that can be motivated to work-from home. You will have the opportunity to tailor holidays to your customer’s needs, allowing you to demonstrate your knowledge and experience, and produce experiences that are not ‘off-the-shelf’.

Duties and Responsibilities

Dealing with online webchats and enquiries from customers
Have good working knowledge of all major tour operator and airline products to be able to match needs of your customer, and strive to continuously improve your knowledge of our products
Represent the Stewart Travel Retail team, offering exceptional travel advice and information
Communicate professionally & confidently with customers, listening to their needs and finding the most appropriate travel solution for them
Book holidays using the correct process and systems, including flights, hotels, transfers and excursions
Have the ability to tailor make holidays and cruises to fit customer requirements
Maximize sales and the customer experience by suggesting upgrades and additional products
Take payments for deposits, holidays and other travel related expenses in the correct and secure manner
Always look for innovative ways to generate new business
Take ownership & contribute to team goals & targets whilst striving to achieve maximum profit on individual sales.

Knowledge, Skills and Experience

Ideally have a minimum of 1 year of experience in a travel sales environment
Have a good understanding of travel products including Tour Operators and Airlines
High standard of written communication skills
Confident in talking to customers online and in a web chat environment
Ability to work in a challenging, fast paced, sales environment
Ability to multi-task and prioritise
Strong customer service skills
Ability to work autonomously but also as part of a small team
Ability to be flexible and support other retail branches as required.

Company Overview

Brooklyn Travel Group is one of the UK's fastest-growing travel companies, bringing together a family of award-winning specialist travel brands under one umbrella. Since our formation in 2018, we've built a reputation for delivering exceptional holidays through world-class service and a commitment to quality at value-for-money prices. Our diverse portfolio includes some of the most respected names in specialist travel, from Stewart Travel - our flagship Scottish agency chain crowned UK's Best High Street Travel Agency for three consecutive years - to luxury specialists like Villa Select and Destinology, alongside cruise experts CruiseKings and Scotland's Cruise Centre, golf holiday specialists GolfKings, USA and Canada travel experts North American Travel Service and My Canada Trips, Canterbury Travel (the UK's leading Lapland holiday provider) and flights specialists Faremine. With over 120,000 passengers traveling with our brands annually, Brooklyn Travel Group offers an exciting opportunity to be part of a dynamic, growing organization that's making a real impact in the travel industry through specialist expertise and award-winning service excellence.

Quick apply

Refine Your Search

online travel & support consultant jobs in glasgow, sct

Online Travel Consultant (Stewart Travel) - Remote

TSB | Customer Service Consultant | Grade B | Branch Banking | Cumbernauld |12 Month FTC

Women's Development Worker - Gambling Harm

Technical Business Support Consultant

Operational Technology Cyber Security Consultant (All Levels)

Retail Apprentice Travel Advisor

Senior Analyst – Corporate Actions

Key Account Manager

Apprentice Chef - Glasgow

Senior Regulatory Toxicologist

Senior/ Principal Transport Planner and Modeller

Civil Engineering Sub Agents and Site Agents

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