1st line Work, Jobs in Gosport, Ham (with Salaries)

IT Support Engineer
Reticom Ltd —Gosport
- From £25,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Driving
- Sick pay
Quick apply
1st Line Engineer
Onecom —Fareham
- £25,000 - £27,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
Quick apply
1st Line Support Engineer
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Azure
Admin Support Officer part-time
Mountbatten Hampshire —Southampton
- £9,940.49 a year
- Part-time
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
23h
Communication Support Worker (CSW) - Portchester Community School
Education Jobs South —Fareham
- £19,408 - £26,244 a year
- English
- Preschool
- School
23h
Apprentice Finance Assistant
Edge Building Products Limited —Chichester
- From £12,480 a year
- Part-time
- IT
- In-person
- Phone etiquette
- Free parking
Quick apply
1d
Bookkeeper
1st Penguin Shipping Ltd —Southampton
- £15.50 - £18.00 an hour
- Part-time
- Organisational skills
- Communication skills
- Free parking
Quick apply
Facilities Assistant
ISS Facility Services —Chichester
- £2,500 a month
- Microsoft Powerpoint
- Microsoft Office
- Travel
Quick apply
Satellite Operations Supervisor
Babcock International —Bordon
- Full-time
- Management
- Engineering
- Supervising experience
- Annual leave
Prisoner Escort and Driver
Serco Plc —Eastleigh
- £24,596 - £31,063 a year
- Overtime
- Driving
- IT
- Communication skills
- Paid training
- Employee assistance programme
HR Advisor
PBS4 —Nursling
- £32,000 - £34,000 a year
- Hybrid work
- English
- Travel
- Human resources
- Paid training
- Annual leave
Quick apply
3h
1st Fix Carpenter
Go Modular Technologies (UK) —Southampton
- Full-time
- Carpentry
- Construction
Electrician
Sanctuary Group —Portsmouth
- £41,192 - £43,360 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee discount
Quick apply
Sites Manager - Compliance
Southampton City Council —Southampton
- £36,124 - £39,513 a year
- Full-time
- School
4d
Intensive Support Worker - Southampton
PBS4 —Southampton
- £15.68 - £15.69 an hour
- Temporary
- Travel
- IT
- Paid training
- Annual leave
Quick apply
MS Dynamics NAV Support Technician with Systems Development
Aspinal of London —Fernhurst
- Full-time
- Hybrid work
- Computer Science
- No degree
- APIs
- Employee discount
Quick apply
Senior Research Fellow in Rheumatology
University Hospital Southampton NHS Foundation Trust —Southampton
- £67,325 - £76,582 a year
- Weekend availability
- Communication skills
- Time management
- Annual leave
- Employee discount
10d
Curriculum Leader for English/Head of English
Oasis Community Learning —Southampton
- Full-time
- English
- School
- Teaching

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IT Support Engineer

Reticom Ltd
Gosport

Quick apply

Job details

Permanent | Full-time
From £25,000 a year

Benefits

Casual dress
Sick pay
On-site parking

Qualifications

Driving Licence
Software troubleshooting
Customer service
GCSE
Technical support
Driving
IT support
IT
Time management

Full job description

Employer description:

Partnering with a number of clients, Reticom build, upgrade and optimise IT infrastructures for companies across the South, whilst providing an IT support service for existing customers.

Overview:

We are now looking for an eager candidate to join us.

The 1st Line Support Engineer will be acting as the first point of contact of our customers whilst helping us deliver a high-quality support to all our clients at all times.

The employee is responsible for solve and fix customer problems and escalate more complex issues to our 2nd Line Support Team.

Main responsibilities:

The individual in the role is accountable for setting the internal standards in delivery, record keeping, reliability and time management.

Provide excellent customer experience at all times
Respond efficiently to support requests coming from all channels
Responsibly for smooth handling of all incoming calls, and raising tickets on our helpdesk database
Take time to review user history before attending to any request
Liaise with partners and third-party companies to resolve client’s issues
Work to resolve and respond to issues based on agreed customer SLA’s
Creating documentation and or documenting solutions in the service desk tools
Conduct in-house IT support for internal users as and when required
Undertake any other duties as required by the business

Desirable skills / Personal qualities:

Some understanding of IT infrastructure solutions
Ability to engage meaningfully with all stakeholders
Ability to give instructions to a non-technical audience
Great organisation and problem-solving skills
Confidence to build relationships and deal with variety of situation

Experience:

We would like candidates to have with some previous hands-on IT experience; whether that’s commercial work experience or helping family and friends with IT issues
Looking for hobbyist – those who fixes / builds computers in their spare time

Job Types: Permanent, Full-time

Pay: From £25,000.00 per year

Benefits:

Casual dress
On-site parking
Sick pay

Ability to commute/relocate:

Gosport PO13 0EQ: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Experience:

Technical support: 1 year (preferred)
Customer service: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: Hybrid remote in Gosport PO13 0EQ

Quick apply

Refine Your Search

1st line jobs in gosport, ham

IT Support Engineer

1st Line Engineer

1st Line Support Engineer

Admin Support Officer part-time

Communication Support Worker (CSW) - Portchester Community School

Apprentice Finance Assistant

Bookkeeper

Facilities Assistant

Satellite Operations Supervisor

Prisoner Escort and Driver

HR Advisor

1st Fix Carpenter

Electrician

Sites Manager - Compliance

Intensive Support Worker - Southampton

MS Dynamics NAV Support Technician with Systems Development

Senior Research Fellow in Rheumatology

Curriculum Leader for English/Head of English

I want to receive the latest job alerts for 1st line in gosport, ham

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