Service technician Work, Jobs in Hemel Hempstead, Hrt (with Salaries)

On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
7d
Customer Service Technician - Rickmansworth
Affinity Water —Rickmansworth
- £41,462 - £52,389 a year
- Communication skills
- Annual leave
- Employee discount
13d
Mechanical Assembly Technician
Trekinetic All Terrain Ltd. —Hemel Hempstead
- £27,000 - £28,500 a year
- Full-time
- English
- Assembly
- In-person
- Free parking
Quick apply
8d
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Hitchin
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
11d
Engineering Apprentice - Service-MVS
Dräger UK & Ireland —Hemel Hempstead
- Full-time
6d
IT Support Technician - First Line Onsite: Immediate Start
Concero UK —Hitchin
- £25,000 - £29,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Graduate Trainee – Graduate Development Programme 2026
Structa LLP —Hemel Hempstead
Help Desk Technician - Mechanical/Electrical
Felder UK Ltd —Milton Keynes
- £27,000 - £35,000 a year
- Full-time
- Customer service
- Electrical experience
- In-person
Quick apply
1d
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
4d
Platform Engineer Apprentice
Hightown Housing Association —Hemel Hempstead
- £23,901 a year
- Full-time
- Azure
- Scripting
- Computer networking
12d
IT Support Technician
VERNE —London
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- Scripting
Quick apply
1d
Trainee Ansul Fire protection Technician
Abbot Fire Group Ltd —Hemel Hempstead
- £25,396 - £27,000 a year
- Full-time
- No experience needed
- Plumbing
- Travel
Quick apply
IT Support Assistant
Monica Vinader —London
Quick apply
4d
Abseiler
Titchfield Group —Hatfield
- £40,000 - £50,000 a year
- Weekend availability
- Carpentry
- Power tools
- Construction
- Employee discount
Quick apply
Vehicle Technician
ALSTOM —London
- £61,000 a year
4d
Show Technician - Technical Services
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Carpentry
- Maintenance
- Microsoft Office
Production Worker with PC Hardware/Software Skills
Page Global Ltd T/A Bespoke Arcades —Potters Bar
- £10.85 - £13.50 an hour
- Temporary
- English
- Driving
- IT
Quick apply
1d
Data Center Technician - Part time
Microsoft —Slough
- £16.49 - £23.08 an hour
- Part-time
- Azure
- Microsoft Office
- Mentoring
Apprentice Leakage Control Technician - Rickmansworth
Affinity Water —Rickmansworth
- £20,731 - £40,137 a year
- Customer service
- Microsoft Office
- School
- Annual leave
- Employee discount
Data Center Network Technician
Amazon Data Services UK Limited —Hemel Hempstead
- Full-time
- AWS
- Analysis skills
- Bachelor's degree

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On-Site 1st/2nd Line Support Technician

Converge Technology Solutions -
Hemel Hempstead

Apply Now

Job details

Full-time
£32,995 a year
7 days ago

Qualifications

Microsoft Windows Server
Jira
Software troubleshooting
SCCM
Customer service
LAN
Windows
DHCP
Virtualisation
CompTIA Network+
DNS
IT
Root cause analysis
Communication skills
Active Directory
CompTIA A+
VPN

Full job description

Department: Managed Services
Contract: Full time, Permanent
Location: Hemel Hempstead

Converge is growing, and we’re looking for an enthusiastic and customer focused On Site 1st/2nd Line Support Technician to join our Managed Services team. This is a hands on, customer facing role where you’ll be the go to technical expert on site, supporting users, resolving incidents, and ensuring our customers receive exceptional service every day.
If you’re passionate about technology, thrive in a fast paced environment, and enjoy solving problems that make a real difference to end users, we’d love to hear from you.

What you’ll be doing

Providing on site 1st and 2nd line technical support to end users
Troubleshooting and resolving issues across desktops, laptops, mobile devices, and core infrastructure
Handling escalations and ensuring incidents are resolved within agreed SLAs
Supporting technologies including Windows 10/11, Microsoft 365, Active Directory, DNS/DHCP, VPN, and networking
Performing proactive maintenance, system checks, and monitoring activities
Working closely with the Converge main technical support team on complex issues and root cause analysis
Maintaining accurate documentation, ticket updates, and knowledge base articles
Delivering excellent customer service and building strong working relationships on site

What we’re looking for

Essential skills & experience

Experience working in an IT Service Desk or MSP environment
Strong knowledge of:
Windows 10/11
Microsoft 365 / Office applications
Active Directory
Basic LAN/WAN networking
Confident troubleshooting hardware and software issues
Excellent communication skills and a customer first mindset
Ability to work independently and take ownership of incidents

Desirable skills

Experience with:
Microsoft Windows Server (2012–2022)
Hyper V or other virtualisation platforms
Exchange (On Prem or Online)
Infrastructure technologies such as DFS, DHCP, DNS, RDS, VPN, WDS, WSUS, SCCM
Monitoring and alerting systems
JIRA Project Management Tool
Enterprise storage or clustering
Certifications such as CompTIA A+, Network+, Microsoft certifications, or Level 4 Network Engineer Apprenticeship

Who you are

We’re looking for someone who embodies our values:

Passion for the brand – you bring energy, pride, and commitment to everything you do
Growth mindset – you’re always learning and striving for improvement
Teamwork – you collaborate, support others, and help us achieve shared goals
Customer focus – you deliver service that truly puts the customer first

At Converge, we believe in:
1. Empowering Our People – we invest in your success and development
2. Sustainability & Community at Heart – we act with purpose and impact
3. Customer Centric Excellence – our customers’ success drives us
4. Partnerships Built on Trust – we work together to deliver meaningful results

Why join Converge
You’ll be part of a supportive, forward thinking team where your ideas matter and your growth is encouraged. This role offers variety, autonomy, and the chance to work with modern technologies while making a real impact for our customers.

Apply Now

Refine Your Search

service technician jobs in hemel hempstead, hrt

On-Site 1st/2nd Line Support Technician

Customer Service Technician - Rickmansworth

Mechanical Assembly Technician

IT Field Support Technician - T2 / Second Line Immediate Start

Engineering Apprentice - Service-MVS

IT Support Technician - First Line Onsite: Immediate Start

Graduate Trainee – Graduate Development Programme 2026

Help Desk Technician - Mechanical/Electrical

Remote Support Desk Operative

Platform Engineer Apprentice

IT Support Technician

Trainee Ansul Fire protection Technician

IT Support Assistant

Abseiler

Vehicle Technician

Show Technician - Technical Services

Production Worker with PC Hardware/Software Skills

Data Center Technician - Part time

Apprentice Leakage Control Technician - Rickmansworth

Data Center Network Technician

I want to receive the latest job alerts for service technician in hemel hempstead, hrt

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