We are looking for a dynamic Pharmacy Technician to lead our high performing Pharmacy Stores Team at the City Campus.
We are looking for someone with excellent leadership skills and ability to motivate staff to facilitate improvements to our service.
You will manage the day-to-day work of the stores coordinator(s) and Assistant Technical Officers in the provision of the Topping Up service and other basic stores functions, to ensure a timely, accurate and safe service to all users, liaising with other Lead Technicians, where appropriate in all matters relating to aspects of the Pharmacy Store and its services.
To provide training and assessment of Pharmacy staff to ensure the provision of high-quality service and to be involved in developing and maintaining a well- trained and motivated team.
To support the Stores and Distribution Manager responsible for stores and Logistic services in ensuring that hospital and internal Pharmacy policies and procedures are followed and the supply to pharmaceutical items to internal and external customers meet agreed deadlines.
To manage the day-to-day provision of Stores Services to the wards and departments of the hospital. To ensure that pharmaceutical items are checked and supplied to internal and external customers to meet agreed deadlines
To deputise for the Pharmacy Stores and Distribution Manager, ensuring the day-to-day service provision is maintained during short term absence
To organise, co-ordinate and oversee the duties performed by the Assistant Technical Officers (ATOs) and Pharmacy Technicians in the Stores area to provide a high-quality service is maintained.
Manage the ordering of sundry items required for use within Pharmacy Stores and ensure any that are used within the top-up services are charged to the relevant cost centres.
Assist in the co-ordination of annual leave in the department to ensure adequate service levels.
To undertake ‘return to work interviews’ for the Stores areas sporadic sickness management for staff in accordance with the Trusts and Departmental sickness monitoring policy.
To be involved in the recruitment and selection of Pharmacy Stores staff, at all grades.
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
To manage the day-to-day provision of Stores Services to the wards and departments of the hospital. To ensure that pharmaceutical items are checked and supplied to internal and external customers to meet agreed deadlines.
To deputise for the Pharmacy Stores and Distribution Manager, ensuring the day-to-day service provision is maintained during short term absence
To organise, co-ordinate and oversee the duties performed by the Assistant Technical Officers (ATOs) and Pharmacy Technicians in the Stores area to provide a high-quality service is maintained.
Manage the ordering of sundry items required for use within Pharmacy Stores and ensure any that are used within the top-up services are charged to the relevant cost centres.
Assist in the co-ordination of annual leave in the department to ensure adequate service levels.
To undertake ‘return to work interviews’ for the Stores areas sporadic sickness management for staff in accordance with the Trusts and Departmental sickness monitoring policy.
To be involved in the recruitment and selection of Pharmacy Stores staff, at all grades.
Assist the Pharmacy Stores and Distribution Manager in the management of the unlicensed products, ensuring appropriate stock holding and the documentation ate maintained.
To assist with the management of the topping–up service and also participating when required to designated areas as necessary, ensuring when working in areas where patients are being treated that patient confidentiality is maintained.
To liaise with the Chief Technician Procurement, Pharmacy Stores and Distribution Manager and Pharmacy Finance staff on any drug shortages and supply problems, assessing the impact on services users with a view to supplying alternative products.
To be a link between Governance and Pharmacy Stores for Health and Safety issues.
Assist in the provision of induction training for new staff, the competency and validation programmes, including assessments for the Level 2 stock management qualification and the continuing education for all staff directly working within or on rotation through the Stores area to meet the Trust’s Clinical Governance Standards. To work closely with the training team to ensure training needs of staff are communicated, delivered, are carried out promptly and a record made.
Participate in extended delegated checking duties in accordance with departmental policies to ensure that the correct medicines are issued from the Pharmacy Store and to keep the error rate within the Pharmacy Standard.
Perform final accuracy checking of items dispensed by other members of staff in accordance with agreed protocols to meet departmental standards.
To participate in the departmental appraisal scheme (IPR) and to perform appraisal interviews with all grades of staff to include ATOs, technicians, portering staff and storekeeping staff in order to monitor performance and accept feedback from members of staff.
Assist the Advanced Pharmacy Technician in the preparation and implementation of procedures to ensure uniform systems of working are in place where standards and quality are maintained.
Contribute to departmental planning and development of services and to undertake project work as required.
To assist in re-cycling of unwanted pharmaceutical products from wards and departments to help ensure safe and effective disposal of waste and the safe return of stock to various cost centres. There is some exposure to hazards when items are not disposed of at ward or department level following the Trust Procedures, including unsheathed needles, broken glass, mercury and body fluid samples.
To participate in the programme of regular review of ward and departmental stock lists and the checking of stock in areas that do not receive a topping up service in order to reduce waste and ensure appropriate supply of medicines.
Assist on a day-to-day basis in error monitoring, recording and feed back to the staff in the Stores areas in order to reduce risks within the Pharmacy Stores and on wards and departments.
To participate in departmental stock control within the Distribution area in order to ensure effective stock levels are maintained and discrepancies are reported in a timely manner in liaison with the Pharmacy Information Technology and Finance teams.
To assist the Senior Technician Purchasing and the Pharmacist in charge of product recalls in informing the relevant stock holding areas, withdrawing affected products and supplying with replacement stock.
To be a key holder, locking up when required, maintaining security within the Pharmacy stores area at all times.
To regularly attend and contribute to team meetings and in the absence of the Pharmacy Stores and Distribution Manager attend were appropriate meetings that require input from the Stores areas.
To deal with telephone and face-to-face enquiries and or complaints from a wide range of staff groups, resolving where possible and referring appropriate queries to relevant members of the pharmacy team.
To ensure that all drug transactions are entered accurately and timely onto the pharmacy computer system so that stock discrepancies are kept to a minimum.
Participate in the creation, reporting and monitoring of workload data to support key performance indicators etc. Generating action plans and supporting teams to complete the objectives developed, as necessary.
To take responsibility for personal continued professional development.
