Job Ref: ILH6526
Branch: The Chelsea Townhouse
Location: The Chelsea Townhouse
Salary/Benefits: £14,80 per hour plus Tronc
Contract type: Casual
Hours: Part Time
Shift pattern: Working five days out of seven days
Hours per week: Up to 20 hours per week
Posted date: 09/06/2026
Closing date: 23/07/2026
Aim of the role:
As a member of the Houskeeping team covering across The Chelsea Townhouse 11 Cadogan Gardens, you are the reason why our Guests keep coming back for more.
As a Turndown Attendant you will consistently achieve the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas in order to create a warm, friendly and comfortable environment for our guests.
Below are just some of the duties and responsibilities of a Turndown Attendant at 11 Cadogan Gardens The Chelsea Townhouse:
- To be respectful when entering a guests room, taking pride and being confident to complete the assigned tasks.
- To provide servicing of guest rooms with checking and replenishing of guest amenities.
- To ensure that all appliances, fixtures and fittings are safe and work in accordance with Health Safety regulations and report any faults to the Head of Department.
- To make sure that Company Policy, the Vision Statement, and Departmental Objectives are followed and utilised at all times.
What we will offer you:
What's In It For You?
- Monthly service charge
- 29 days of annual leave, including bank holidays (pro rata)
- Regular team gatherings and appreciation events
- Complimentary team meals
- Exclusive team rates and friends family rates at our Iconic Luxury Hotels
- Exclusive team rates with Relais Chateaux properties worldwide
- Exclusive team rates with London Regional properties worldwide
- Discounts on spa treatments and products
- Discounts on all food beverage offerings including the Cookery School at Chewton Glen
- Special gifts based on length of service
- Team referral programme
- Health cash plan
- Complimentary dry cleaning
- Participation in the cycle-to-work scheme
- Access to our employee assistance programme
- …and so much more.
- Please note: this is a part time role, with shifts from approximately 5pm until approximately 9pm
The Chelsea Townhouse, launching in late summer 2023, will be a timeless classic hotel in the heart of vibrant Chelsea and is ideally located to explore the best of London. The property is currently undergoing a sensitive restoration that will bring back to life the hotel’s long and eclectic heritage, and will significantly improve guest experience and comfort.
