Customer service Work, Jobs in London W11 (with Salaries)

Customer Service Advisor
City of Westminster Council —Westminster
- £34,359 - £38,637 a year
- Temporary
- Customer service
ADMIN ASSISTANT/RECEPTIONIST
JLCA & AS LAWYERS —London
- £24,500 - £38,500 a year
- Full-time
- Spanish
- Microsoft Excel
- English
Quick apply
1d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —London
- Temporary
- Customer service
Hotel Receptionist
NOVOTEL —London
- £14.80 an hour
- Weekend availability
- Customer service
- Hotel
- Front desk
- Referral programme
Quick apply
3d
Visa Documentation Agent
TLScontact UK —London
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
4d
Receptionist / Front of House — South Kensington (Immediate Start / Full-Time)
GA Salons —London
- £13 - £20 an hour
- Full-time
- Sales
- Front desk
- In-person
- Employee discount
- Referral programme
Quick apply
4d
Customer Service Agent
Ghost London —London
- £13 an hour
- Part-time
- Microsoft Word
- CRM software
- Microsoft Outlook
Quick apply
Guest Service Agent
The Wellesley Hotel London —Knightsbridge
- £26,436.80 a year
- Full-time
- Bilingual
- Hospitality
- Hotel
Quick apply
4d
Front of House Team Member
MrTs Hammersmith —London
- £10.00 - £12.75 an hour
- Part-time
- Basic maths
- In-person
- Restaurant
Quick apply
2d
Consumer Contact Adviser: Customer Service (Permanent)
The Motor Ombudsman —London
- £28,649 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Work from home
- Sick pay
Quick apply
Customer Service Advisor
BRIGHT UK IT SOLUTIONS LTD —London
- £14 - £16 an hour
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Outlook
- Free parking
- Gym membership
Quick apply
5d
Customer Service Advisor
Synnovis —London
- £26,900 - £32,000 a year
- Full-time
- Customer service
3d
Receptionist
Premier Support Services —London
- £16.79 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
23h
Customer Assistant
Lidl —London
- £14.80 - £15.30 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
15h
Front Desk Receptionist - Part Time
French Connection —London
- £13 an hour
- Temporary
- Microsoft Word
- Hospitality
- Accounting
- Employee discount
Quick apply
6d
Customer Support Associate (Weekends)
Odin —London
- Part-time
- Remote
- AI
- Annual leave
- Sick pay
6d
Ticket Office & Operations Assistant
Absolute Taste —London
- Up to £36,000 a year
- Weekend availability
- Supervising experience
- IT
- Leadership
Quick apply
Customer Service Executive
Concentrix —London
- £27,144 a year
- Full-time
- Customer service
- Computer literacy
- English
- Employee stock purchase plan
- Referral programme
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
11d
Office Administrator/Customer Service
A Lings Group Limited —Wallington
- Up to £32,000 a year
- Part-time
- Microsoft Word
- Customer service
- Accounting
Quick apply

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Customer Service Advisor

City of Westminster Council -
Westminster

Apply Now

Job details

Temporary
£34,359 - £38,637 a year

Qualifications

Customer service

Full job description

About Us:

THE EXTRAORDINARY STORY OF LISA’S DRIVE

Housing & Commercial Partnerships in Westminster City Council is a world of extraordinary stories. Where reactive and passionate people are dedicated to enhancing services and creating real connections.

Take Lisa for example. The impact she’s had at her contact centre is remarkable. During Covid-19, Lisa focussed on increasing the coaching and support her staff received. This led to an interaction with a grieving resident who had lost his wife. Lisa’s training allowed the Customer Service Advisor to help the resident by opening up about their own experience. The conversation was so impactful that the resident even sent flowers to say thank you. It’s no surprise that Lisa runs a multi award-winning contact centre that’s now recognised across Europe.

The Role:

As a Contact Centre Advisor, you can make your own powerful contribution. When someone gets in touch with our Housing contact centre, you’ll be the friendly person they’re glad to chat with. You’ll be the one who listens carefully to their questions and provides the answers they need. If they’re confused, you’ll provide clarity. If they’re frustrated, you’ll focus on solving their problem. Put simply: whatever kind of day they’re having when they make contact, you’ll help to make it a better one.

Ours is a modern contact centre, so you’ll manage all kinds of contact – from phone to face-to-face, from email to social media and web chat. You’ll bring the same high standards of professionalism, empathy and courtesy to all channels and every interaction. Because you’re here for customers, whether they need to make a complaint, learn something, or connect with a service. Making the most of every opportunity to develop your knowledge and skills, you’ll do your best to be the one who resolves every enquiry first time.

If you have ideas about how we can improve our processes and respond better to the changing needs of our organisation and communities, you’ll find we’re more than willing to listen to you. What’s more, we’ll help you develop and grow as part of a dynamic team where ambition, diversity and creativity are celebrated.

Please refer to the Job Description for more information.

About You:

Experience of working in a housing management or public sector environment would definitely be a bonus. We’d certainly prefer you to demonstrate experience of delivering excellent customer service in a fast paced environment. The ability to deal patiently and calmly with challenging customers and resolve their concerns will be a real advantage.

As our contact centre is a target-driven environment, we’ll expect you to be able to prioritise your own workload productively. Good keyboard skills will equip you to keep clear and accurate records of conversations and outcomes, so we can help customers even better in the future.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

Apply Now

Refine Your Search

customer service jobs in london w11

Customer Service Advisor

ADMIN ASSISTANT/RECEPTIONIST

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Hotel Receptionist

Visa Documentation Agent

Receptionist / Front of House — South Kensington (Immediate Start / Full-Time)

Customer Service Agent

Guest Service Agent

Front of House Team Member

Consumer Contact Adviser: Customer Service (Permanent)

Customer Service Advisor

Customer Service Advisor

Receptionist

Customer Assistant

Front Desk Receptionist - Part Time

Customer Support Associate (Weekends)

Ticket Office & Operations Assistant

Customer Service Executive

Customer Experience Specialist, SMB

Office Administrator/Customer Service

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