Executive assistant, leadership support centre, central business services Work, Jobs in Maesteg, Bge (with Salaries)

Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
Seller Support Advisor, Veeqo
Project Kite - UK Parent —Swansea
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Wintel Engineer/Consultant
CGI —Bridgend
- Full-time
- Azure
- Windows
- Mentoring
Quick apply
Deputy Manager - Ty Camlas (SA9)
Accomplish —Swansea
- £15.45 - £16.05 an hour
- Full-time
- Military
- Care plans
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Business Support Assistant - Children's Services
Torfaen County Borough Council —Torfaen
- £26,824 - £28,598 a year
- Full-time
- Microsoft Word
- Customer service
- English
11d
HR Business Partner, PXT
Amazon UK Services Ltd. —Swansea
- Full-time
- Management
- English
- Master's degree
Senior Operations Manager - Customer Service
Capital on Tap —Cardiff
- £500 - £750 a week
- Customer service
- Analysis skills
- Financial services
Sales Representative
AGM international —Cardiff
- Full-time
- Sales
- No experience needed
- Leadership
- Referral programme
Quick apply
3d
Business Analyst
Scrumconnect Consulting —Bridgend
- £55,000 a year
- Analysis skills
- Agile
- Communication skills
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Swansea
- Full-time
- Management
- Bachelor's degree
- Leadership
Early Years Strategy, Partnerships & Operations Manager
Bridgend County Borough Council —Bridgend
- £52,413 - £53,460 a year
- Full-time
- Hybrid work
- Childcare
10d
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Swansea
- Full-time
- Azure
- Military
- Salesforce
Facilities Manager
Hope Rescue —Llantrisant
- £40,000 a year
- Full-time
- Management
- Organisational skills
- In-person
- Free parking
Quick apply
Analyst, Quality Risk and Security Services
Deloitte —Cardiff
- Hybrid work
- Customer service
- No experience needed
- Microsoft Office
Sales Assistant
PPG —Cardiff
- Overtime
- IT
- Annual leave
- Employee discount
Quick apply
Sales Assistant with Driving
PPG —Swansea
- Overtime
- IT
- Annual leave
- Employee discount
Quick apply
Associate Relationship Manager - Mid Markets
Lloyds Banking Group —Cardiff
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
Senior Member Support Manager
Yonder —Cardiff
- £64,210 - £78,055 a year
- Hybrid work
- IT
- Annual leave
Assistant Branch Manager
Travis Perkins —Barry
- Full-time
Professional Rugby Board Members (x 2, including PRB Chair)
The Welsh Rugby Union —Cardiff
- Hybrid work

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executive assistant, leadership support centre, central business services jobs near maesteg, bge

Customer Service Team Leader

Stellantis Financial Services -
Cardiff

Quick apply

Job details

Permanent | Full-time
£32,000 - £36,000 a year

Benefits

Free parking
Casual dress
Store discount
Company car
Private dental insurance
Company pension
Work from home
Private medical insurance
Employee discount
Paid volunteer time
Bereavement leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Management
Operations management
GCSE
Business processes
Performance management
Communication skills

Full job description

Are you a confident leader with a passion for delivering outstanding customer service and developing high-performing teams?

We’re looking for a Customer Services Team Leader to join our Operations team. In this role, you’ll lead, motivate, and support a team of customer service professionals, ensuring service excellence while driving performance and continuous improvement.

What you’ll be doing

As a Customer Services Team Leader, you will take ownership of a team and be accountable for the following responsibilities:

· Manage and motivate your team members to achieve departmental and organisational goals.

· Monitor performance, conduct regular reviews, and identify development and training needs.

· Act as a point of escalation for complex customer queries, complaints, and feedback.

· Analyse processes and identify opportunities to improve call handling and administration efficiency.

· Lead by example and promote a positive, high-performance team culture.

· Review customer survey feedback and deliver timely, effective resolutions.

· Organise and delegate daily workloads to meet SLAs.

· Support operational continuity, including covering for the Contact Centre Manager when needed.

· Maintain compliance with internal policies and relevant regulatory requirements.

Who we’re looking for

This role is ideal for someone who is people-focused, driven, and thrives in a fast-paced environment. You’ll need:

· Previous experience in a team leader or management role, ideally in a customer service or operations environment (desirable).

· Strong communication and interpersonal skills, with the ability to influence and engage at all levels.

· Experience in performance management, coaching, and developing a team.

· The ability to prioritise, multitask, and manage competing demands effectively.

· A proactive, results-driven mindset with strong problem-solving abilities.

· Confidence in handling escalated customer issues and complaints.

· GCSE-level (or equivalent) Maths and English.

Why join us?

· Take the next step in your leadership career in a dynamic, customer-focused environment.

· Play a key role, shape team performance and deliver exceptional service.

· Gain valuable experience in operations management and process improvement.

· Be part of a collaborative and supportive team with clear progression opportunities.

Ready to apply? If you’re ready to take the next step in your career and thrive in a fast-paced, customer-focused environment, we’d love to hear from you.

People are the driving force of our business; we want to work with the best to continue to be amazing. We have a range of opportunities within this role and the wider business to help you grow. From our Diversity Squad, Women of Stellantis Network, Employee Forum or becoming an Engagement Champion in your department, there is something for everyone to get involved with and help shape our company.

Want more information? You can view the full job description below or contact our Talent Acquisition team ([email protected]) if you have any questions.

If this sounds like the right move for you, apply today!

Pay: £32,000.00-£36,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company car
Company pension
Employee discount
Enhanced paternity leave
Free parking
On-site parking
Paid volunteer time
Private dental insurance
Private medical insurance
Referral programme
Store discount
Work from home

Work Location: Hybrid remote in Cardiff (Cardiff, Cardiff)

Quick apply

Refine Your Search

executive assistant, leadership support centre, central business services jobs in maesteg, bge

Customer Service Team Leader

Seller Support Advisor, Veeqo

Wintel Engineer/Consultant

Deputy Manager - Ty Camlas (SA9)

Business Support Assistant - Children's Services

HR Business Partner, PXT

Senior Operations Manager - Customer Service

Sales Representative

Business Analyst

Area Manager, Customer Fulfillment

Early Years Strategy, Partnerships & Operations Manager

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Facilities Manager

Analyst, Quality Risk and Security Services

Sales Assistant

Sales Assistant with Driving

Associate Relationship Manager - Mid Markets

Senior Member Support Manager

Assistant Branch Manager

Professional Rugby Board Members (x 2, including PRB Chair)

I want to receive the latest job alerts for executive assistant, leadership support centre, central business services in maesteg, bge

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