It support engineer Work, Jobs in Medway, Ken (with Salaries)

IT Support Engineer
Seras —Tilbury
- Azure
- Driving
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
6d
1st Line Support Engineer
wavenet —Sevenoaks
- Full-time
- Remote
- Computer networking
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
2nd Line IT Engineer
Akita Systems Limited —Wrotham
- Azure
- Customer service
- Windows
- Sick pay
Technical Support Engineer
GAP Group —London
- Full-time
- Microsoft Powerpoint
- Travel
- In-person
- Annual leave
On Site Support Engineer 24 month FTC
SmartestEnergy —London
- £32,000 - £39,000 a year
- Windows
- IT
- Linux
Quick apply
Application Support Analyst
Vanquis —Chatham
- Full-time
- Azure
- APIs
- Annual leave
Quick apply
12d
2nd Line Support Engineer
Sedcom Networks Ltd —Billericay
- Up to £30,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Work from home
- Gym membership
Quick apply
13d
Service Desk Engineer - 1st Line
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Remote
- Microsoft Excel
- Azure
- Annual leave
Quick apply
14d
Helpdesk Engineer
Commercial Services Group —West Malling
- £25,949.96 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- SharePoint
- Annual leave
Quick apply
Senior Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Microsoft Outlook
- No degree
- Computer networking
- Annual leave
- Employee discount
Quick apply
Associate Technical Support Engineer
Park Place Technologies —London
- Hybrid work
- Windows
- Bachelor's degree
- Travel
Desktop Support Analyst, Charles River Development, Officer
State Street —London
- Full-time
- Computer Science
- Customer service
- Engineering
- Flexible schedule
Service Engineer
wavenet —Sevenoaks
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Work from home
Quick apply
12d
Systems Engineer
Ericsson —Maidstone
- Oracle
- No degree
- Linux
12d
London GNOC Engineer (shift)
KDDI Europe —London
- Full-time
- Microsoft Powerpoint
- Customer service
- English
Quick apply
GNOC - London GNOC Engineer(shift)
KDDI Europe —London
- Full-time
- Microsoft Powerpoint
- Customer service
- English
Quick apply
Associate Implementation Engineer
Moody's —London
- Computer Science
- SQL
- Bachelor's degree
8d
SERVICE DESK ANALYST
Laing O'Rourke —Dartford
- AutoCAD
- Azure
- Analysis skills
13d

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IT Infrastructure Engineer up to £36,000 per annum, plus car allowance
APCOA PARKING (UK) LTD —Uxbridge
This includes communicating progress in a timely manner. IT Infrastructure Engineer up to £36,000 per annum, plus car allowance.
Up to £36,000 a year
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Network Engineer
NHS Professionals —Welwyn Garden City
Experience building and deploying switches and network equipment. 6 Month Contract (Possible Extension). Pay: £28.9/hr + Holiday Pay (£4.07/hr) + NHSP pays for…
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8d

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it support engineer jobs near medway, ken

IT Support Engineer

Seras
Tilbury

Quick apply

Job details

Permanent

Benefits

Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Azure
LAN
ITIL
Driving
IT project management
WAN
IT

Full job description

Description

As an IT Support Engineer at Seras, you’ll be based at our Tilbury site, delivering 1st to 3rd line IT support with a strong emphasis on face‑to‑face support for the local business, while also supporting our wider national organisation.

The role blends hands‑on technical support with project work, covering the maintenance and improvement of existing systems, resolution of complex technical issues, and the delivery of change to future‑proof our IT services.

Occasional travel to other Seras sites will be required.

Key Responsibilities

Provide 1st, 2nd and 3rd line IT support, resolving end user, system, and infrastructure issues
Act as the senior technical escalation point for complex and high priority incidents
Act as the initial point of contact in the absence of the IT Manager
Configure, deploy, and support servers, networks, end user devices, and IT peripherals (including laptops, mobiles, printers, scanners, and UPS)
Monitor and manage IT systems to ensure optimal performance, availability, and uptime, working with suppliers where required
Take ownership of service desk tickets and assigned projects, delivering within agreed SLAs, time, cost, and quality targets
Collaborate with internal teams and external partners on support activities and project delivery
Maintain a strong focus on cyber security, proactively protecting systems and assisting with Cyber Essentials / ISO accreditation
Drive continuous improvement, identifying opportunities to enhance IT services, systems, and processes
Support and optimise the organisation’s cloud first Microsoft environment, including Microsoft 365, Power Platform, Forms, and automation
Create and maintain technical documentation, solutions, and knowledge bases for IT staff and end users
Mentor and upskill members of the IT team, promoting best practice and technical consistency

Skills, Knowledge and Expertise

Essential:

ITIL qualification or strong working knowledge of ITIL principles
Strong experience providing 1st–3rd line support
Strong networking knowledge, including troubleshooting and configuration of LAN, WAN and wireless networks (Cisco experience preferred)
Strong working understanding of Microsoft Azure services
Experience working in a cloud first Microsoft 365 environment
Experience leading a service team to deliver high‑quality end‑user support

Desirable:

Experience leading and managing IT projects from initiation through delivery, with clear accountability for meeting agreed SLAs
Experience working in a fast‑paced, ticket‑driven service desk environment
General understanding of Power Platform – with experience creating, troubleshooting and maintaining Power Automate flows.

Benefits

Health cash plan & virtual GP access
Pension scheme & life assurance
Employee referral scheme
High street discounts
Driver representatives & employee forum
Personal development opportunities
Employee Assistance Programme
Free eye tests

About Seras

At Seras our biomass fuel expertise has been developed over the last 12 years. We process waste wood and supply 1.7 million tonnes of biomass fuel to a network of UK power plants. The carbon savings made through our waste wood business is equivalent to the emissions created by driving 1.7 million miles a year in a VW Golf every year.

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it support engineer jobs in medway, ken

IT Support Engineer

Level 3 Support Technician

1st Line Support Engineer

2nd Line IT Engineer

Technical Support Engineer

On Site Support Engineer 24 month FTC

Application Support Analyst

2nd Line Support Engineer

Service Desk Engineer - 1st Line

Helpdesk Engineer

Senior Analyst, Enterprise Service Desk

Associate Technical Support Engineer

Desktop Support Analyst, Charles River Development, Officer

Service Engineer

Systems Engineer

London GNOC Engineer (shift)

GNOC - London GNOC Engineer(shift)

Associate Implementation Engineer

SERVICE DESK ANALYST

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