Operations administrator Work, Jobs in Mountsorrel, Lec (with Salaries)

Housing Operations Administrator
PA Housing —Leicester
- £29,203 - £30,444 a year
- Call to connect
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
12d
Operations Administrator
IPS —Coalville
- £29,000 - £32,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Raw Material and Packaging Administrator
CAKEHEAD LIMITED —Oakham
- £34,000 - £37,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Computer literacy
Quick apply
23h
Operations Administrator
OCS Group —Nottingham
- Monday to Friday
- Microsoft Office
- Project management
- IT
Quick apply
Operations and Office Assistant (FTC)
Mitie —Coalville
- Full-time
- Microsoft Word
- Microsoft Excel
- IT
5d
Business Development Administrator
Effective Energy —Anstey
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
12d
Business Development Administrator
Effective Energy Group —Leicester
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
O&M Project Administrator
EvoEnergy Ltd —Nottingham
- £28,000 a year
- Full-time
- Leadership
- Time management
- Free parking
- Health & wellbeing programme
Quick apply
14d
Operations Cost & Administration Coordinator
ID Logistics & Transport Ltd —Rugby
- £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
HR & Office Operations Manager
Coco Tang —Nottingham
- £28,000 - £35,000 a year
- Full-time
- Management
- Supervising experience
- Bakery
Quick apply
Compliance Administrator
GXO Logistics —Nottingham
- Up to £24,100 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Data entry
- Employee discount
6d

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Housing Operations Administrator

PA Housing -
Leicester

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Job details

Fixed term contract
£29,203 - £30,444 a year
12 days ago

Benefits

Annual leave
Employee discount
Car scheme

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Administrative experience
IT
Communication skills

Full job description

Do you enjoy keeping things organised and helping deliver a smooth service for customers and colleagues?

We’re looking for a proactive and detail focused Housing Operations Administrator to join our Customer Service team at PA Housing. This is a varied and rewarding role where you’ll provide essential administrative and operational support across lettings, voids, allocations, decants, and home moves.

You’ll play a key role in helping residents move into safe and sustainable homes quickly and efficiently, while supporting colleagues and contractors behind the scenes to keep services running smoothly. If you enjoy problem solving, working in a fast paced environment, and delivering excellent customer service, we’d love to hear from you.

This role is about more than administration. It is about helping create a seamless experience for residents and supporting communities to thrive.

Please note: This is a fixed term contract to cover a maternity leave

What’s in it for you.

In addition to the salary, we offer a number of benefits, including:

High street discount schemes
Health cash plans
26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more
Flexible bank holidays take them when it suits you
Car leasing scheme
Hybrid working offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.

What you’ll be doing

Act as a first point of contact for enquiries relating to lettings, allocations, voids, decants, and home moves
Provide excellent customer service to residents, applicants, contractors, and local authority partners
Support vulnerable customers by signposting services and ensuring fair access to support
Coordinate administrative processes linked to end of tenancy, void turnaround, allocations, and home moves
Manage appointments, contractor scheduling, inspections, and access arrangements
Maintain accurate records and update housing management systems in line with GDPR requirements
Prepare reports, performance data, and management information
Support the marketing and promotion of harder to let properties
Monitor progress against timescales, escalating delays or issues where needed
Assist with complaints and customer feedback, ensuring issues are resolved professionally
Work collaboratively with teams across Lettings, Repairs, Income, and Tenancy Management
Contribute ideas and improvements to help services run more efficiently and effectively

What we’re looking for:

We’d love to hear from you if you:

Have experience working in an administrative, scheduling, housing, or customer facing role
Are highly organised and able to manage competing priorities effectively
Have excellent communication and customer service skills
Are confident using IT systems and Microsoft Office, particularly Excel
Have strong attention to detail and take pride in accurate record keeping
Can work well under pressure and meet deadlines
Are confident problem solving and escalating issues when needed
Enjoy working collaboratively and building positive relationships with colleagues and customers
Have an understanding of housing processes such as lettings, voids, or allocations (desirable)
Bring a positive, proactive, and solutions focused approach to work
Are passionate about delivering great customer experiences and continuous improvement

If specific qualifications are required, please upload them with your application to demonstrate your eligibility.

At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.

AGENCIES: We know where you are if we need your support so please do not contact us.

To apply for this role please click on the apply button or for any enquiries please email [email protected] - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.

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Housing Operations Administrator