Senior business support officer Work, Jobs in Newtownabbey, Ant (with Salaries)

General Manager
InsecNI Ltd —Belfast
- £40,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Sick pay
Quick apply
8d
Senior Client Onboarding Officer
Fieldfisher —Belfast
- Full-time
- Work from home
Security Service Delivery Manager
BidvestNoonan —Belfast
- Full-time
- Management
- Driving
- Travel
Quick apply
Senior Youth Worker I (Specialism - Regional) Connect Antrim Hospital
Education Authority —Ballymena
- £38,757 - £41,755 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Wellbeing and Attendance Team Lead
Education Authority —Belfast
- £48,226 - £51,356 a year
- Full-time
- Bachelor's degree
- Travel
- Human resources
6d
Head of Digital Delivery Service
Education Authority —Belfast
- £70,626 - £73,955 a year
- Weekend availability
- Bachelor's degree
- Leadership
- Communication skills
5d
Senior Finance Officer - Payroll and Pensions
National Crime Agency —Belfast
- £47,049 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
9h
Client Onboarding Officer
Fieldfisher —Belfast
- Full-time
- Analysis skills
- Work from home
Security Team Leader
Mitie —Belfast
- £17.50 an hour
- Full-time
- Microsoft Access
- Customer service
- Microsoft Office
Legal Negotiation Officer
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
13d
Lead Officer for Building Energy Management Systems (BEMS)
Education Authority —Antrim
- £56,677 - £59,855 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Business
4d
Business Support Officer
CWC Group —Carryduff
- £13 an hour
- Full-time
15h
Water Efficiency Officer
Education Authority —Antrim
- £34,434 - £37,280 a year
- Part-time
- Leadership
- School
- Annual leave
Director - Education
Education Authority —Belfast
- £82,998 - £91,575 a year
- Full-time
- Leadership
- Communication skills
- School
12d
Transaction Reporting Compliance Senior Manager
TP ICAP —Belfast
- Full-time
- Financial services
- Communication skills
Probation Service Officer - Ty Newydd Approved Premises - Wales (Male applicants only)
HM Prison & Probation Service —Bangor
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
1d
Aviation Solicitor
Oracle Law Global —Belfast
- Full-time
- Computer literacy
- Microsoft Office
- Analysis skills
Quick apply
Director of Product Management - Usage Management and Inquiry
TRG Screen —Belfast
- Team management
- Product management
- Mentoring
Quick apply
Lead Data Scientist
National Crime Agency —Belfast
- £3,375 - £67,609 a year
- Part-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Machine learning
- Annual leave
6d
Senior Civil Engineer (SuDS)
AECOM —Belfast
- Full-time
- Hybrid work
- Civil engineering
- Engineering

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senior business support officer jobs near newtownabbey, ant

General Manager

InsecNI Ltd
Belfast

Quick apply

Job details

Permanent | Full-time
£40,000 a year
8 days ago

Benefits

Free parking
Company pension
Sick pay

Qualifications

ISO 14001
Driving Licence
Management
NEBOSH
CCTV
Leadership
Communication skills

Full job description

Job Summary

About Us

We are a leading security services provider delivering professional Security Guarding, Mobile Patrols, CCTV Monitoring, Key Holding & Alarm Response, Event Security, and Risk Management solutions across multiple sectors. We are seeking an experienced and dynamic General Manager to lead our operations, ensure regulatory compliance, drive business growth, and maintain exceptional service standards.

The Role

As General Manager, you will have overall responsibility for the operational, financial, and commercial performance of the business. You will lead a team of managers, supervisors, security officers, and control room personnel while ensuring compliance with SIA Approved Contractor Scheme (ACS) requirements, ISO 9001 Quality Management Standards, and all relevant industry legislation.

The successful candidate will be a strategic leader with a strong background in the security industry and a proven track record of delivering operational excellence and business growth.

Key Responsibilities

Operational Management

Oversee all security operations, including:
Static Security Guarding
Mobile Patrol Services
Key Holding & Alarm Response
CCTV Control Room Operations
Corporate Security Services
Ensure contracts are delivered in line with client service level agreements (SLAs).
Monitor service performance and implement corrective actions where required.
Maintain high standards of professionalism and customer service across all sites.

Compliance & Quality Management

Ensure full compliance with:
Security Industry Authority (SIA) legislation
SIA Approved Contractor Scheme (ACS) requirements
ISO 9001 Quality Management System
Health & Safety legislation
Employment law and industry regulations
Lead internal and external quality audits.
Maintain documented policies, procedures, and operational records.
Drive continuous improvement initiatives throughout the business.

CCTV & Control Room Management

Oversee CCTV monitoring and control room operations.
Ensure compliance with data protection and surveillance regulations.
Manage incident reporting, escalation procedures, and emergency response protocols.
Monitor key performance indicators and service delivery metrics.

Mobile Patrols & Response Services

Oversee mobile patrol teams and response officers.
Ensure efficient route planning and service coverage.
Review patrol reports and client feedback.
Implement measures to improve response times and operational efficiency.

People Management

Recruit, develop, and retain high-performing teams.
Manage Operations Managers, Supervisors, Controllers, and Security Officers.
Conduct performance reviews and training programmes.
Promote a positive culture of accountability, professionalism, and continuous development.

Financial & Commercial Management

Manage operational budgets.
Analyse business performance and identify growth opportunities.
Support tender submissions and contract negotiations.
Develop relationships with clients and key stakeholders.
Ensure efficient utilisation of resources and labour costs.

Client Relationship Management

Maintain strong relationships with existing clients.
Conduct regular client review meetings.
Resolve escalated operational issues effectively.
Identify opportunities for contract expansion and additional services.

Essential Requirements

Minimum 5 years' senior management experience within the security industry.
Strong working knowledge of:
SIA Licensing Requirements
SIA Approved Contractor Scheme (ACS)
ISO 9001 Quality Management Systems
Security Guarding Operations
Mobile Patrol Management
CCTV Control Room Operations
Key Holding & Alarm Response Services
Experience managing operational teams across multiple locations.
Excellent leadership and people management skills.
Strong commercial and financial awareness.
Full UK Driving Licence.
Excellent communication and client management skills.

Desirable Qualifications

Security management qualification.
Lead Auditor or Internal Auditor certification.
Health & Safety qualification (NEBOSH / IOSH).
Experience within accredited ACS security businesses.
Knowledge of ISO 14001 and ISO 45001 standards.
CCTV Operator and Security Guarding licences.

Key Competencies

Strategic Leadership
Operational Excellence
Commercial Awareness
Quality & Compliance Focus
Client Relationship Management
Team Development
Problem Solving
Decision Making
Change Management

What We Offer

Competitive Salary
Mobile Phone & Laptop
Pension Scheme
Ongoing Professional Development

Pay: £40,000.00 per year

Benefits:

Company pension
Free parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

senior business support officer jobs in newtownabbey, ant

General Manager

Senior Client Onboarding Officer

Security Service Delivery Manager

Senior Youth Worker I (Specialism - Regional) Connect Antrim Hospital

Wellbeing and Attendance Team Lead

Head of Digital Delivery Service

Senior Finance Officer - Payroll and Pensions

Client Onboarding Officer

Security Team Leader

Legal Negotiation Officer

Lead Officer for Building Energy Management Systems (BEMS)

Business Support Officer

Water Efficiency Officer

Director - Education

Transaction Reporting Compliance Senior Manager

Probation Service Officer - Ty Newydd Approved Premises - Wales (Male applicants only)

Aviation Solicitor

Director of Product Management - Usage Management and Inquiry

Lead Data Scientist

Senior Civil Engineer (SuDS)

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