Administrator / Customer Service Co-ordinator
Location: Ewen (near Cirencester)
Salary: Competitive Salary offered
Working hours: 8.30-4.30, Full or Part-time considered
Immediate start available
DW Dunn Ltd is a family-owned Plumbing and Heating business with an office in Ewen (near Cirencester) and a team of 9 engineers. We are seeking an experienced office administrator/customer service co-ordinator to join our small and friendly office.
Job description:
- Answering the telephone to customers and dealing with enquiries.
- Diary management and booking in jobs.
- Maintaining the customer database (CRM).
- Assisting with invoicing and chasing overdue invoices.
- Record keeping and general office duties.
To be considered for this role you will need to be able to demonstrate that you have:
- Excellent communication skills with the ability to liaise well with clients, suppliers and colleagues at all levels.
- Good time management skills with ability to prioritise effectively within a reactive environment.
- The ability to use initiative, solve problems and remain calm under pressure.
- Ability to work both as part of a team and independently.
- Previous experience in an administrator/customer service role.
- Good literacy and numeracy skills.
If you think you have the skills and experience required for the role and are looking for a role within a small and friendly office, we would like to hear from you. We are offering a competitive salary, contributory pension scheme, 22 days holiday (Pro Rata) plus paid Bank holidays and free on-site parking. NB We are a rural office with no/limited public transport.
Job Types: Full-time, Part-time, Permanent
Pay: £14.00-£15.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Education:
- GCSE or equivalent (required)
Experience:
- Customer service: 1 year (required)
Work Location: In person
