Job Ref: ELI3235
Branch: Ashdown Park
Location: Ashdown Park, Forest Row
Salary/Benefits: Competitive hourly rates plus a share of service charge*
Contract type: Casual
Hours: Part Time
Shift pattern: Variable
Hours per week: Variable
Posted date: 22/06/2026
Closing date: 05/08/2026
Based in our luxurious Forest Spa you will be providing a range of luxury treatments to hotel residents, spa day guests and members. We are looking for a therapist to work flexibly on a casual basis. Hours offered can be week day and at weekends.
We are proud to partner with Oskia and Ishga, two advanced luxury skincare brands. We offer a wide range of treatments including manicures, pedicures, facials, body scrubs and various types of massage treatments. We seek to limit the amount of massage allocated to each therapist. We are also able to offer training and development opportunities such as “no hands” massage Hot stone , LAVA shell , Sports, Indian Head and pregnancy massages. Some experience is ideal but not essential.
Key Responsibilities
- Maintain standards of service and hygiene as directed by the Salon Manager and Health Club Manager.
- To provide a full range of beauty treatments for male and female clients, available within Salon opening hours.
- To provide Reception cover when required – duties to include answering the telephone booking appointments, and cash procedures.
- Serving of beverages as required in the Salon.
- Prioritise Guest confientiality and wellbeing at all times.
- To act as a Sales Person, promoting the image of the Hotel at all times.
Our Country Club and Spa Manager will be delighted to hear from you if you have the following attributes:
Spa Therapist Key Attributes
- Passion for delivering great customer service and memorable treatments.
- A can-do approach to your work. Wanting to go that extra mile to have your guests leaving with an experience to talk about.
- Must have equivalent to NVQ Level 2 and 3 in Beauty Therapy. Including massage therapies.
- Your personality is really important too, as you will be greeting guests and putting them at ease – so you must be comfortable talking to a wide range of people.
- Enthusiasm and a positive attitude are also key.
If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.
Due to our rural location you will need your own transport
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
About Ashdown Park Hotel Country Club:
Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 17 conference banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience.
Why work at Ashdown Park Hotel Country Club:
As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you!
Benefits
To support and reward our staff we offer:
- A commitment to pay above the living wage
- Generous share of the monthly Service Charge
- Career development with accredited training providers
- Enhanced holiday programme reward scheme for long service
- Employee Assistance Programme - Hospitality Action
- Meals provided by our talented kitchen team
- We have plenty of free parking
- Generous 'Refer a Friend' bounty incentive
- We also have amazing recognition awards for exceptional customer service
- Reduced price stays in all of our hotels – where you are treated like a guest no matter who you are!
For full details of the benefits on offer please check our website: https://www.careersatelitehotels.co.uk/why-work-elite
If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.
- service charge amount is dependent on overall sales performance
