About the Role:
Would you like to work somewhere where you get to make a real difference every day?
At Advance, we put the people who draw on our support at the heart of everything we do. We’re looking for a proactive and organised Regional Assistant to provide highquality administrative and operational support to our regional management team.
You’ll be a key point of contact for colleagues, customers and external stakeholders, helping managers deliver outstanding support across the region. This is a varied role where no two days are the same, ideal for someone who enjoys working collaboratively, staying organised and making things happen.
About you:
-
Provide comprehensive administrative and personal assistant support to the Head of Operations and regional management team.
-
Act as a first point of contact for customers, colleagues, families and external stakeholders, signposting queries appropriately.
-
Support recruitment activity including posting vacancies, arranging interviews, updating systems and supporting preemployment checks.
-
Coordinate meetings, diaries and regional events, including minutetaking and following up actions.
-
Maintain accurate records, databases and filing systems, ensuring data protection and confidentiality at all times.
-
Support managers with reporting, contract returns and meeting deadlines.
-
Work closely with HR, Finance, Quality, Business Development and other regional teams to support effective service delivery.
-
Share positive stories and achievements from the region to help promote the work Advance does.
To be successful in this role you must have:
-
Experience providing administrative support in a busy, fastpaced environment.
-
Strong organisational skills with the ability to manage multiple priorities and deadlines.
-
Confident communication skills, both written and verbal.
-
Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint) and confidence using databases and systems.
-
GCSEs (or equivalent) including English and Maths.
-
Understanding of confidentiality, data protection and information security.
An enhanced DBS check is required for this role.
For more information regarding this role, please see the attached job description and person specification.
For more information about the role please contact, Diane Benden on Email:[email protected] between Monday - Friday 9am - 5pm
About the organisation:
Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.
We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications and realise your career aspirations.
We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.
All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.
Benefits of working for Advance:
We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:
-
Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
-
Sector specific training is provided as part of induction plus opportunities for professional development
-
Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
-
Long service awards payable in 5 year increments
-
Golden Hello/refer a friend receive up to £500
-
Cycle to work scheme
-
Access to our Employee Assistance Programme
-
Free DBS (Disclosures and Barring Service)
-
Excellent opportunities to progress your career within Advance
-
Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)
Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.
Safeguarding:
At Advance, Safeguarding is embedded in our organisational culture it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level.
As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures.
We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support or of any member of our team please don’t hesitate to get in touch.
[email protected]
Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all.
We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.
Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.
