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Guest House Host

Nathan Outlaw Consultancy
Port Isaac

Quick apply

Job details

£27,500 a year
8 days ago

Full job description

OUTLAW'S GUEST HOUSE & BISTRO

GUEST HOUSE HOST

Outlaw’s Guest House & Bistro, Port Isaac, Cornwall

Are you a warm, organised and hospitality-focused person who enjoys creating exceptional guest experiences?

Outlaw’s Guest House & Bistro is looking for a Guest House Host to become an integral part of our team, providing a welcoming and memorable experience for every guest who stays with us in the heart of Port Isaac.

As the first and last point of contact for many of our guests, you will play a key role in ensuring every stay is relaxed, seamless and enjoyable. Working closely with Nathan Outlaw, our General Manager and wider team, you will help maintain the high standards of hospitality that define the Outlaw’s experience.

About You

You will:

Have previous experience in hospitality, guest services, reception or a customer-facing role
Be naturally welcoming, friendly and professional
Have excellent communication and organisational skills
Enjoy building rapport with guests and anticipating their needs
Be confident handling bookings, reservations and guest enquiries
Have strong attention to detail and pride in maintaining high standards
Be self-motivated and comfortable working independently when required
Thrive in a busy, guest-focused environment

The Role

Responsibilities include:

Welcoming guests and managing check-ins and departures
Handling guest communications via telephone, email and online booking platforms
Managing reservations and maintaining booking systems
Serving breakfast, lunch and dinner for guesthouse residents
Assisting guests throughout their stay and providing local recommendations
Opening and closing the guesthouse and bistro as required
Coordinating with housekeeping and the wider team to ensure rooms are prepared to the highest standards
Managing guest feedback and helping resolve any issues professionally and efficiently
Supporting the smooth day-to-day operation of the guesthouse

What We Offer

40 hours per week
Salary of £27,500 per annum (with tronc £35,500 Per annum)
Share of tronc
Full BUPA private healthcare
Guaranteed time off over Christmas and New Year
50% staff discount across all Outlaw’s establishments
Uniform allowance
Career development opportunities within a respected hospitality business
Free staff meals and coffee on tap — no Outlaw goes hungry or thirsty
A supportive, professional and welcoming working environment

Join Our Team

At Outlaw’s Guest house & Bistro, we believe genuine hospitality is all about making people feel welcome, comfortable and cared for. If you enjoy looking after guests, take pride in attention to detail and are passionate about delivering exceptional service, we would love to hear from you.

To apply, please send your CV and a covering letter to: [email protected]

Job Types: Full-time, Permanent

Pay: £27,500.00 per year

Benefits:

Company pension
Discounted or free food
Private medical insurance

Ability to commute/relocate:

Port Isaac PL29 3SG: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)

Experience:

Food & Beverage Occupations: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

services occupations jobs in perranporth, con

Guest House Host

Workplace Officer

Portfolio Surveyor (Landlord Services)

Bistro Manager

Front of House Staff - Senior

Specialist Practitioner - Occupational Therapist

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