Customer support coordinator Work, Jobs in Rayleigh, Ess (with Salaries)

Business Operations Coordinator
Zexi Ltd —Rayleigh
- £28,000 - £33,000 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
13d
Service Coordinator
SIRM UK Marine LTD. —Chelmsford
- £26,000 - £28,500 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
1d
International Operations Coordinator
SceneSafe —Burnham
- £13.45 an hour
- Full-time
- Microsoft Excel
- Sales
- Administrative experience
Quick apply
2d
Customer Delivery Coordinator (Control Centre)
Kyndi Limited —Chatham
- £27,409 a year
- 12 hour shift
- Customer service
- English
- In-person
- Free parking
- Employee discount
Quick apply
5d
Customer Support Coordinator
Taylor Wimpey —Brentwood
- Customer service
- Annual leave
- Employee discount
9d
Customer Support & Planning Coordinator
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Work from home
- Employee assistance programme
Care Coordinator / receptionist
Home From Home Support Services Limited —Basildon
- £25,001 - £28,000 a year
- Temporary
- Google Suite
- Customer service
- Microsoft Office
- Free parking
Quick apply
Executive Assistant & Brand Coordinator to the Founder
SKINBOSS LTD —Chelmsford
- £15 - £17 an hour
- Part-time
- Hybrid work
- Computer literacy
- Basic maths
- English
- Free parking
- Work from home
Quick apply
Social Media & Events Co-ordinator
CLS Money —Rayleigh
- Social media management
- Organisational skills
- Communication skills
GP Receptionist / Care Coordinator (Part-Time, 2 Posts Available)
Queensway Surgery —Southend-on-Sea
- £12.75 an hour
- Part-time
- GP surgery experience
- Administrative experience
- In-person
Quick apply
6d
Customer Coordinator
Advo Health —Chatham
- £24,851.23 a year
- Full-time
- Hybrid work
- Customer service
- Travel
Sales Coordinator
Lindab Ltd —Gravesend
- From £25,775.88 a year
- Full-time
- Customer service
- ERP systems
- In-person
- Free parking
- Annual leave
Quick apply
Office Co-ordinator Receptionist
Charlesons —Ilford
- Part-time
- IT

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customer support coordinator jobs near rayleigh, ess

Business Operations Coordinator

Zexi Ltd
Rayleigh

Quick apply

Job details

Full-time
£28,000 - £33,000 a year
13 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

CRM software
Email marketing
Microsoft Office
Administrative experience
Customer relationship management
Organisational skills
B2B marketing
Marketing
Office experience

Full job description

Help Build the Growth Engine Behind a Scaling Technology Business

At Zexi Ltd, we deliver audio-visual and workplace technology solutions that help businesses communicate and operate more effectively. Ideally suited to someone with PA experience.

We’re looking for a highly capable commercial operations coordinator to become the central connector in our business.

This is a role for someone who thrives on bringing structure, momentum, and clarity to a growing company.

You’ll be the person who keeps opportunities moving, ensures customers are looked after, aligns teams internally, and helps leadership stay focused on growth.

If you enjoy being the person who makes everything work better, this role could be for you.

The Role

You will be responsible for helping keep the business commercially structured, active, and growing.

You will ensure that:

Keep customer opportunities moving
Turn marketing into pipeline growth
Improve operational coordination
Build better systems and structure

You will act as a key connector between marketing activity, customer communication, sales progression, and operational delivery.

Key Responsibilities

Marketing & Growth Execution (Hands-On Ownership)

Take an active, hands-on role in driving marketing activity that supports business growth
Manage CRM systems, pipeline organisation, and customer segmentation
Create and execute customer follow-up campaigns and generate repeat business and referrals
Coordinate customer testimonials, case studies, and project showcases
Drive consistent lead follow-up processes, improve conversion from enquiry to order
Work closely with leadership to implement practical, results-driven marketing initiatives
Use modern technology, automation, and AI tools to improve marketing efficiency and output
(or work closely with marketing apprentice to deliver the above as a team)

Operational Coordination

Ensure smooth order processing and supplier coordination

Ensure commercial commitments are aligned with operational delivery
Support scheduling and coordination between sales, suppliers, and engineering teams
Help maintain structure across live projects and customer delivery activity

Customer & Commercial Coordination

Improve flow of customer communication across enquiries, quotations, and follow-ups
Actively drive progression of sales opportunities through structured follow-up
Build strong customer relationships throughout the sales cycle and beyond
Improve conversion rates through consistent communication and engagement
Ensure a high-quality and responsive customer experience

Systems & Business Organisation

Maintain accurate CRM and commercial data integrity
Improve internal workflows, processes, and business structure
Support reporting and visibility of commercial activity
Help implement more efficient ways of working using systems and AI tools

What We’re Looking For

We are looking for someone who is:

Customer Focussed, Highly organised with strong attention to detail
Commercially minded with an interest in sales and growth
Confident taking ownership of marketing activity and follow-up processes
Proactive, reliable, and able to manage multiple priorities
Comfortable working in a small team business environment
Experienced in building a team, and streamlining systems using modern technology

You may come from:

Sales support or internal sales roles
PA / Executive Assistant roles with commercial exposure
Marketing coordination or CRM-based roles
Operations or office management positions
Customer service roles with strong commercial awareness

Why Join Zexi?

Real ownership across marketing, sales support, and operations
Direct impact on business growth and customer relationships
Reporting to CEO/leadership team
Opportunity to develop into Commercial Manager / Operations Lead roles
£28,000+ salary
Company pension
Free on-site parking

Apply Now

If you are someone who enjoys taking ownership, driving customer engagement, executing marketing activity, and helping a business grow through structure and consistency, we would like to hear from you.

Please send your CV and a short introduction outlining your experience and interest in the role.

Pay: £28,000.00-£33,000.00 per year

Application question(s):

Are you located in Essex?

Experience:

Business Administration: 3 years (required)
Operations: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in rayleigh, ess

Business Operations Coordinator

Service Coordinator

International Operations Coordinator

Customer Delivery Coordinator (Control Centre)

Customer Support Coordinator

Customer Support & Planning Coordinator

Care Coordinator / receptionist

Executive Assistant & Brand Coordinator to the Founder

Social Media & Events Co-ordinator

GP Receptionist / Care Coordinator (Part-Time, 2 Posts Available)

Customer Coordinator

Sales Coordinator

Office Co-ordinator Receptionist

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