1st line support Work, Jobs in Rosyth, Fif (with Salaries)

IT Support Technician (1st & 2nd Line)
BHC —Clydesdale West
- Full-time
- Microsoft Outlook
- Customer service
- Maintenance
Graduate Technical Support Analyst
Lugo —Edinburgh
- From £26,200 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Windows
- Bereavement leave
- Sick pay
Quick apply
7d
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
249613 (MG) Maintenance Assistant
NHS Scotland —Edinburgh
- £29,103 - £31,409 a year
- Full-time
12d
IT Support Specialist
Cirrus Logic —Edinburgh
- Full-time
- Customer service
- No degree
- IT
Digital Support Apprentice
QA Apprenticeships —Livingston
- £18,000 a year
- Full-time
- Microsoft Excel
- Communication skills
3d
Maintenance Technician - Modern Apprenticeship
NHS Scotland —Airdrie
- £34,544 - £43,039 a year
- Call to connect
- Hospital
- Maintenance
- No experience needed
13d
Unified Communications Engineer
Scotphone ICS Ltd —Livingston
- From £29,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Customer service
- Travel
Quick apply
19h
NOC Onsite Engineer
Boxxe Group —Edinburgh
- In-person
- Communication skills
I.T. Systems Engineer
Optos —Dunfermline
- Hybrid work
- Computer networking
- Communication skills
IAM Practitioner
Computershare —Edinburgh
- Full-time
- Analysis skills
- Work from home
Consultant Anaesthetist (LW)
NHS Scotland —Kirkcaldy
- £111,430 - £148,064 a year
- Call to connect
5d
Research Associate in AI & Wireless Communications
Heriot Watt University —Edinburgh
- £37,694 - £47,389 a year
- Full-time
- Doctoral degree
- Java
- C++
- Annual leave
- Flexible schedule
Security Services Engineer II (UK)
Corero —Edinburgh
- Night shift
- Hybrid work
- Computer Science
- Scripting
- Computer networking
- Annual leave
- Life insurance
13d
Chef de Partie
Gleneagles —Edinburgh
- £45,056 a year
- Full-time
- Hotel
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Acting Headteacher
Fife Council —Dunfermline
- £74,154 a year
- Full-time
- School
- Employee discount
14d

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IT Support Technician (1st & 2nd Line)

BHC -
Clydesdale West

Apply Now

Job details

Full-time

Qualifications

Microsoft Outlook
Customer service
Maintenance
Windows
IT support
Computer networking
DNS
SharePoint
Communication skills
Active Directory
VPN

Full job description

BHC is a family-run business with a proud heritage, having grown since 1992 into one of the UK and Ireland’s leading structural steel fabrication and construction companies. Our continued success is built on our strong values, commitment to innovation, and a genuine investment in our people, facilities, and technology.

With a diverse and loyal client base spanning the Agricultural, Commercial, Education, Health, Industrial, and Retail sectors, BHC offers exciting and varied career opportunities in a fast-moving industry.

We’re looking for an experienced IT Support Technician to take ownership of day-to-day user support across the business. This is a hands-on, helpdesk role—ideal for someone confident in handling everything from password resets to trickier application issues, while knowing when to escalate.

Duties of the role include:

Act as the first point of contact for IT support via phone, email, and in-person.
Log, prioritise, and resolve support tickets across hardware, software, and access-related issues.
Provide 1st and 2nd line support for Windows 10/11, Microsoft 365 (Outlook, Teams, SharePoint), and other business-critical apps.
Set up and configure desktops, laptops, mobile devices, and user accounts (Active Directory and Microsoft 365).
Support basic networking issues (Wi-Fi, VPN, IP, DNS) and peripheral hardware (printers, scanners).
Manage starters/leavers process including kit setup and account provisioning.
Maintain accurate ticket records, asset tracking, and user documentation.
Liaise with external suppliers and escalate complex issues when required.
Assist with minor IT tasks such as patch coordination, audits, and scheduled maintenance.

Qualifications:

3+ years in a 1st and/or 2nd line IT support role.
Strong experience supporting Microsoft environments (Windows 10/11, Microsoft 365).
Confident managing user accounts and permissions in Active Directory.
Solid troubleshooting ability across hardware, software, and connectivity issues.
Excellent communication and customer service skills—able to explain solutions to non-technical users.
Good organisational and documentation habits.
Dependable, proactive, and able to work with minimal supervision.

Desirable (but not mandatory):

Knowledge of Virtual Machines.
Experience with Management Tools (e.g. ManageEngine)
Experience with Group Policy Management.

This role is based at our offices in Carnwath, South Lanarkshire, and is a full-time office-based role.

If you are looking to be part of something bigger, please apply via the enquiry form below and take the next step in your career with BHC Ltd.

Location – Carnwath

Apply Now

Refine Your Search

1st line support jobs in rosyth, fif

IT Support Technician (1st & 2nd Line)

Graduate Technical Support Analyst

Regional IT Support Specialist

249613 (MG) Maintenance Assistant

IT Support Specialist

Digital Support Apprentice

Maintenance Technician - Modern Apprenticeship

Unified Communications Engineer

NOC Onsite Engineer

I.T. Systems Engineer

IAM Practitioner

Consultant Anaesthetist (LW)

Research Associate in AI & Wireless Communications

Security Services Engineer II (UK)

Chef de Partie

Acting Headteacher

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