Customer service representative fixed term Work, Jobs in Slough, Eng (with Salaries)

Customer Service Advisor - Adult Learning
Civic Recruitment Limited —Slough
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Customer Service Advisor – Dutch Speaking (fixed-term)
LEGO —Slough
- Weekend availability
- Hybrid work
- English
- IT
- Annual leave
- Work from home
Customer Service Advisor - German Speaking (fixed-term)
LEGO —Slough
- Weekend availability
- Hybrid work
- English
- IT
- Annual leave
- Work from home
Member Support Advisor (12 month FTC)
PRS for Music —London
- Full-time
- Remote
- Microsoft Office
- Employee discount
6h
Apprentice Customer Service Advisor
TrustFord —London
- Hotel
- Annual leave
- Employee discount
Member Support Specialist, Data Protection (9-Month FTC)
Bumble Inc. —London
- Call to connect
- Hybrid work
- Annual leave
Quick apply
Customer Service Associate, Coutts Cashiers & Safe Custody (12 months)
National Westminster Bank PLC —London
- £28,620 - £38,160 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
15h
NEW JOB *** Customer Service Associate
Wintermann Search —London
- Call to connect
- Microsoft Office
- Business development
- Bachelor's degree
Customer Service Representative (Temp)
Hollister UK Limited —Winnersh
- £25,000 - £26,000 a year
- Temporary
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Life insurance
Quick apply
19h
Sales Administrator / Customer Service Administrator
AWD online —London
- £25,000 - £30,000 a year
- Microsoft Word
- CRM software
- Microsoft Excel
8d
Client Services Personal Assistant, Maternity Cover 12 Months - CRED Team
Charles Russell Speechlys —London
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Microsoft Office
Customer Service Representative - German Speaking
ProAmpac Grimsby —London
- £32,000 - £40,000 a year
- Hybrid work
- CRM software
- Customer service
- Organisational skills
Quick apply
Legal Client Services Administrator (Legal Team) – Vietnamese Speaking
Alstern Solicitors —London
- From £24,500 a year
- Full-time
- Sales
- Marketing
- Customer service
Quick apply
Legal Client Services Administrator (Legal Team) – Chinese Speaking
Alstern Solicitors —London
- From £24,500 a year
- Full-time
- Sales
- Marketing
- Customer service
Quick apply
Associate Director, Private Client Services
Deloitte —Reading
- Hybrid work
- Team management
- Tax experience

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Customer Service Advisor - Adult Learning

Civic Recruitment Limited
Slough

Quick apply

Job details

Full-time | Fixed term contract
6 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Numeracy
IT
Communication skills

Full job description

6 Month Contract With A Local Authority

Job Purpose

To provide a high-quality, customer-focused service to learners, staff, partners, and prospective customers of the Adult Learning Service. Acting as the first point of contact, the role is responsible for handling enquiries, supporting learner enrolment, maintaining accurate records, and providing administrative support to ensure the efficient delivery of adult learning programmes.

Key Responsibilities

Act as the first point of contact for all learner and stakeholder enquiries via telephone, email, written correspondence, and face-to-face interactions.
Provide accurate information and advice on available learning opportunities and signpost learners to appropriate services and providers.
Deliver a professional reception service, welcoming learners and visitors and responding to requests for information.
Support the learner enrolment process, including assisting with application forms, processing enrolments, collecting fees, issuing receipts, and maintaining records.
Accurately enter and maintain learner, attendance, and enrolment data on management information systems (MIS).
Operate a range of IT systems and administrative software to support service delivery.
Liaise with learners, tutors, managers, and external stakeholders, responding to queries and supporting learner engagement activities.
Record and manage complaints, comments, and suggestions, ensuring issues are handled appropriately.
Conduct learner feedback surveys and support quality improvement initiatives.
Maintain and update learner information materials, displays, posters, and promotional resources.
Provide administrative support to curriculum managers and the wider Business Support Team.
Assist with the induction, support, and supervision of volunteers and apprentices where required.
Contribute to service improvement projects and support the delivery of annual quality and self-assessment activities.
Ensure compliance with Council policies, including equality, diversity, safeguarding, data protection, and health and safety requirements.

Requirements

Experience working in a customer-focused environment.
Experience working effectively as part of a team.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Strong literacy, numeracy, and IT skills.
Excellent verbal and written communication skills.
Ability to communicate effectively with people from diverse backgrounds through face-to-face, telephone, email, and written correspondence.
Ability to manage challenging situations and customer complaints professionally and effectively.
Ability to respond sensitively and appropriately to learner needs.
Understanding of and commitment to equality, diversity, and inclusion.
Knowledge of excellent customer service principles.
Understanding of barriers that may affect adult learners returning to education.
Basic understanding of health and safety requirements.
Minimum of 5 GCSEs (Grade A*-C / 9-4) or equivalent qualifications.
Experience working within an education, training, or adult learning environment.
Customer service, information, advice, or guidance qualification, or willingness to work towards one.
Experience working within a multicultural environment.
Ability to speak additional community languages.
Understanding of the benefits of adult learning and lifelong education programmes.

Additional Information

Location: Slough Borough Council Adult Learning Centres and community venues
Hours per Week: Full-time (hours to be confirmed)
Payment: Bi-weekly

Quick apply

Refine Your Search

customer service representative fixed term jobs in slough, eng

Customer Service Advisor - Adult Learning

Customer Service Advisor – Dutch Speaking (fixed-term)

Customer Service Advisor - German Speaking (fixed-term)

Member Support Advisor (12 month FTC)

Apprentice Customer Service Advisor

Member Support Specialist, Data Protection (9-Month FTC)

Customer Service Associate, Coutts Cashiers & Safe Custody (12 months)

NEW JOB *** Customer Service Associate

Customer Service Representative (Temp)

Sales Administrator / Customer Service Administrator

Client Services Personal Assistant, Maternity Cover 12 Months - CRED Team

Customer Service Representative - German Speaking

Legal Client Services Administrator (Legal Team) – Vietnamese Speaking

Legal Client Services Administrator (Legal Team) – Chinese Speaking

Associate Director, Private Client Services

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I want to receive the latest job alerts for customer service representative fixed term in slough, eng

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6 Month Contract With A Local Authority

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